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PerfectGift.com Reviews 1,167

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers had a great experience with this company. Customers frequently praise the product, especially the personalized gift cards, and find the ordering process straightforward and efficient. Many highlight the exceptional staff, noting their helpfulness, communication, and supportive approach, which makes the user experience very positive. The customer service is consistently described as incredible, with prompt and effective assistance. However, some people were dissatisfied with certain aspects of the user experience, such as difficulties with photo uploads, issues with the website not saving items in the cart, or challenges with editing orders. A few customers also mentioned problems with reordering or accessing past orders, and some experienced frustration with the chat assistance.

What people talk about most

Product

Customers had positive experiences with the product, especially praising the personalization options for gift... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and quick, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience, finding the platform user-friendly and easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering our monthly rewards gift cards from your company has been great cutting time out from having to leave the office to do so and to do multiple transactions at a big box retailer. The only reas... See more

Company replied

Rated 4 out of 5 stars

I sent two valentine visa cards. With the fifst card my paymentlnformation went through immediately The next card that I attempted to send, ws rejected when I used te same card. I was asked to use... See more

Company replied

Rated 5 out of 5 stars

Working with Jenny Schutt has been an absolute pleasure! She helped us get our Horsetooth Heating, Air & Plumbing branded gift card shop set up, and the process couldn’t have gone more smoothly. She w... See more

Company replied

Rated 5 out of 5 stars

Our company has really loved working with Rebecca Crawford at PerfectGift.com! We organize field trips for schools, and we often need to order 100s of credit cards for the students to use at food hal... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Website easy to use

Website easy to use. Receipt sent immediately. Excellent service.

April 21, 2026
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Reply from PerfectGift.com

Glad the PerfectGift site was easy to use! Thank you for your gift card order and review!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

10/10 Experience!

A huge thank you to Jill Aikin and the PerfectGift team! My company was new to the bulk ordering of corporate gift cards and a little leery of the process. We looked at many gift card companies, and PerfectGift, specifically Jill, was by far the most responsive, informative, friendly, and accommodating. In addition to superior customer service, the corporate account platform was extremely user friendly and easy to navigate. Spare yourself all the research I did, and choose PerfectGift!

March 30, 2026
Unprompted review
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Reply from PerfectGift.com

Thank you for trusting us with your company's gift card order! We are so glad Jill was there for you, and we look forward to serving you again in the future!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I thought that this was a wonderful…

I thought that this was a wonderful personalized gift for my husband.

April 20, 2026
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Reply from PerfectGift.com

Thank you for your order of a personalized gift card! Appreciate your review and glad we could help bring smiles to you and your husband!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Everything went smoothie and I was…

Everything went smoothie and I was pleased!

April 15, 2026
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Reply from PerfectGift.com

Thank you for your gift card order! Glad our gifts brought joy, and thank you for your review!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Love giving a gift card that’s so…

Love giving a gift card that’s so personal and custom to each individual.

March 23, 2026
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Reply from PerfectGift.com

So glad you are able to customize gift cards to help each person feel as special as they are! Appreciate you and your review.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I ordered three $100 cards for Mother's…

I ordered three $100 cards for Mother's Day, my orders were canceled b/c I used $1.00 promo code on all three separate orders, which your system accepted. So, this company lost $300+ order over $3.

April 20, 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

I'm a 2-year fan of PerfectGift

I'm a 2-year fan of PerfectGift!

I had a tight timeline to find thousands of dollars in gift cards and found PerfectGift and my account contact, Warren Smith, online. I was hesitant to trust an unverified vendor but quickly my concerns were alleviated. Warren proverbially held my hand throughout the process and made the transaction very simple. Now that everything is setup, I worked with them again for a second year with all smooth sailing. Thank you, Warren!

March 9, 2026
Unprompted review
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Reply from PerfectGift.com

Thank you for trusting us with your bulk gift card order! We're so glad Warren could help. He is a rockstar, and glad you are able to work with him and us!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I did not order anything from…

I did not order anything from PerfectGift.com, and yet I was asked what my purchasing experience was!
Please contact me to clear this up!
Thanks.

April 15, 2026
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Reply from PerfectGift.com

Hi, thank you for taking the time to leave a review. We can see there was a canceled order and a refunded order on your account. These transactions were canceled or refunded to ensure that any funds deducted for an unauthorized order were fully accounted for and returned to you.

We strongly encourage you to ensure your credit card details and email account are kept secure, as these can be targets for fraudsters attempting to obtain funds illicitly. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us directly — we're happy to help.
support@perfectgift.com

Rated 5 out of 5 stars

Support help

The support person was very helpful.

April 19, 2026
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Reply from PerfectGift.com

We are so glad we could assist. We appreciate you and your review.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

My ecard is still pending

Easy! Fast! Great support.

April 17, 2026
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Reply from PerfectGift.com

Hi - We do see the Gift is delivered, and we are here to assist you in any way! Please let us know if you need help by contacting : support@perfectgift.com.

We see it's a 1 star review with some positive feedback, so we just want to ensure we can service and support you 100%!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Great SELECTIONS

There is a wide selection of cards to choose from and easy to create.

April 18, 2026
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Reply from PerfectGift.com

Thank you for your review and for being a customer! We love creating smiles with our gift cards.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to order

Easy to order. The personalization makes it a unique gift. The card is on its way to you very quickly.

April 17, 2026
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Reply from PerfectGift.com

Personalized gift cards are so meaningful and unique! Thank you for being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

They canceled my order so I didn’t…

They canceled my order so I didn’t receive the gift card and charged my card anyways. Bunch of bs

April 17, 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 5 out of 5 stars

Easy breezy!

April 17, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for your gift card order!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I have already completed all the task…

I have already completed all the task in Perfit app, and I successfully completed it and $30 300,000 coins and I buy the Amazon card gift, now it’s in the redemption record for hours now show in review what can i do, are they going to review it or not give me back the money or card

April 17, 2026
Unprompted review
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Reply from PerfectGift.com

Thank you for the review. We are unable to find a gift record using the details provided in this review. We are here to help. Please send our support team a message with your email and phone number so we can locate the gift and help you support@perfectgift.com

Rated 5 out of 5 stars

Easter greetings

It’s always appropriate and just right fir my granddaughter

April 12, 2026
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Reply from PerfectGift.com

Love that you're creating Easter smiles across the generations! Thank you for being a customer of PerfectGift gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I ordered a gift card for a birthday…

I ordered a gift card for a birthday gift and had to cancel my order because it was incorrect. I then reordered the card correctly and paid for it, then I received 2 emails. One email giving me confirmation of my order then the second email saying my order was cancelled. I spoke to the customer service representative and they said i could no longer order from the company. The representative could not give me a reason why. Very frustrating and disappointed in this company, will never refer this company to anybody.

April 12, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 5 out of 5 stars

Easy way for us to give our kids dog…

Easy way for us to give our kids dog daycare from across the country. I enjoy being able to choose different card decorations.

April 16, 2026
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Reply from PerfectGift.com

We love pets and even have a pets slack channel internally! Thank you for being a customer and spreading joy to your kids and their pets with gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy

April 16, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We value you as a customer! Thanks for your review and gift card order!
- Tiffany R. (Dir Consumer Experience)

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