Performance Alloys ® Reviews 1,381

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great wheels, took a little longer to arrive than I expected, had to contact customer services to find out where my order was. Order the TPMS valves when you order your wheels, the tyre place were we... See more

Rated 1 out of 5 stars

Ordered mid October. No delivery. No reply on phone or email. Website down. Possibly gone out of business.

Rated 5 out of 5 stars

I had a set of spacers on my L200 but the steering vibrated badly between 60-70 spoke to Chris who assured me their precision made accessories wouldn’t give me the same issues…… product arrived swiftl... See more

Rated 5 out of 5 stars

Live webchat guys were super helpful when it came to me choosing the correct wheels that would fit my vehicle. All communication was good throughout the process. Wheels I wanted were on back order but... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop

Information provided by various external sources

Wheels | Tyres | Suspension | Upgrades - Ask The Alloy Wheel Experts™.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

I have just bought my second set of…

I have just bought my second set of alloys from this company. Excellent to deal with and excellent customer service. Always keep you up to date regarding order and delivery etc. would definitely recommend. Special mention for Jason. Thanks

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Beyond excellent service 👏

Beyond excellent service 👏
Previously Bought 4 Alloy wheels, from these guys. It took a while to arrive, but it was well worth it. packaged really well and wheels looking epic 😎 👌 CMS C23.
After one year or so, I damaged one of my wheels. Couldn't remember all dimensions ET and that. So I just found the old email- got in contact and had another wheel delivered within 1week or so.
P.s. probably sent him a 10 emails, 😀 always a prompt reply...

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Alloys was just Perfection

Communication excellent, delivery was just as Andrew advised and was delivered within the time frame. Alloys arrived safely without any issues and was perfect. Thank you

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars Would recommend

Live webchat guys were super helpful when it came to me choosing the correct wheels that would fit my vehicle. All communication was good throughout the process. Wheels I wanted were on back order but they informed me when they would be arriving and they arrived 2 days earlier. Wheels fit my car perfectly and I am very happy with my purchase through Performance Alloys. 5 stars.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, emailed me to inform me the alloys I originally ordered weren’t in stock and offered me to either wait or get a different set. When I asked for options of similar price point, colour and style I was not let down and knew exactly what they were on about and found me a much nicer set.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Delivered undamaged

Delivered undamaged, always a bonus, great wheels and my choice of tyres, although there are a lot of balance weights on the wheels,m but they drive fine

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Tesla Model S WSP Italy W1401 H2O OXY…

Bought WSP Italy W1401 H2O OXY Anthracite for my Tesla Model S and they are brilliant.
Staggered 21" with 8.5 on the front and 9 on the back. ET40.
Fitted with Michelin Pilot Sport 4S Sport by Kwikfit. Tires 265/35Y21 on rear, 245/35Y21 on front.
The only thing is for them to move the wheel sensors across but the fitter did it with no issues.
Have to put the car into Jack mode inside the car in Service settings (I forgot this but it made no difference), and after it is complete, change the wheel type in service settings to staggered (s) Anthracite.
Very happy with them though, much less than from Tesla, shipping was great and the results are brilliant.

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Unless you want to wait a year for them to arrive don’t bother.

Ordered my alloys and was told they would arrive in 4-5 working days.
However received an email a week later and was told that they were out of stock and I will have to wait 4 weeks for them to be back. Proceeded to wait the 4 weeks then was told they’d be a further week for them to be back in stock. Waited the week and heard nothing. Emailed asking where they are and was told they’d get to me by the following Monday-Tuesday. Waited and they didn’t arrive. Still have heard nothing.
Now 2.5 months in and I’ve still heard nothing about where my alloys are and how long it would be till I get them.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

First time using Performance Alloys

First time using Performance Alloys for me and I wouldn't hesitate using them again. I Found the website easy to navigate by just entering your registration number and then spoilt for choice .
Price was alot cheaper than elsewhere aswell for the same alloys.
Kept informed during the whole process of the order aswell as my alloys come from Germany.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Phoned up to speak to someone in sales…

Phoned up to speak to someone in sales to check wheels would fit my vehicle. Guy on phone was extremely unhelpful and gave the impression I should be an expert on wheels.

Tried 7 times to order alloys on website and gave up in the end as it just kept crashing.

Terrible first experience.

June 14, 2023
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi,

Thanks for taking the time to leave a review, as we take all of these seriously. We aim to guide people the best we can but ultimately the decision on what to go for is a customers personal choice. We will help you to see how you can use the website to filter wheels that will fit your car and then you can look through and see what you like, what size you think you want to go for and then make the decision.
As for trying to order 7 times, we had no failed orders at our side for a person with the same name, 7 times. Can you help with how you were trying to pay and I can have our web team look into this in case it is an error on our site?

Kind regards,
Performance Alloys

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