www.perpetual-time.com Reviews 1,371

From initial contact through to receiving the watch, I experienced an exceptional level of service from Alex at Perpetual Time. His craftsmanship and professionalism were evident throughout and I felt confident that my beloved Hublot watch was in expert hands.

I am delighted with the final result, the watch looks pristine and is operating better than ever. I would not hesitate to recommend Perpetual Time and will certainly use their services again in the future.

Fantastic service and repair of my watch and regular updates as to let me know where they were up to with the work. Great value for money and highly recommend. Thanks again to Alexandros.

Perpetual Time were highly efficient, and carried out my repair on a vintage watch with care and precision. They stayed in constant communication with me throughout the customer journey and I wouldn’t hesitate to use them again.

Great service I wanted to make sure my Rolex was real to put my mind at ease Alex had an awesome set with the equipment to test that my Rolex was real great guy great service

Something didn't feel right inside my GMT-Master II so I didn't hesitate in sending it to Alex. He quickly diagnosed the problem, assured me it wasn't my fault and sourced the necessary replacement part. He kept me informed throughout of how he was proceeding and my watch was back on my wrist within 18 hours of me paying the bill. It could not have looked better even if it had just come from the Rolex factory.
Five stars don't do Alex sufficient credit and I highly recommend him if you want your watch serviced.

I have just had my 4th watch serviced and returned by Alexandros. As ever, his work is excellent and has been carried out in a timely manner. I have several other high end watches and, when they require a service, Perpetual Time will be my 'go to' workshop.

Great service from Alexandros.
Dropped the watch off at the workshop as I was in Liverpool.
Kept me up to date with the progress of the works, repaired and serviced my 27 year old Seamaster even gave me the old parts back that were replaced.
Will definitely be using again for next service

I've had 2 Rolex services with Alex and found him to be exceptional at what he does. My watch came back looking like new and I can rest assured knowing the inside will be just as good. He is a master craftsman and the ultimate professional.

I entrusted Perpetual Time to a very tired, 1990s Rolex 16238, 18k datejust. The crown wouldn't screw down properly, the sapphire crystal was marred by small chips, the time keeping was appalling.

Alex worked his magic, and I now have a watch that looks brand new, keeping perfect time. The service included replacing the main spring, crown tube and some parts of the train. Alex used only genuine parts (returning the originals back), and sent me pictures along the way.

The real magic comes with the care Alex takes with the polishing. The original contours, graining and high polish are exactly as they were when the watch was new. There is no "overpolishing" just the right level to bring it back to factory specs.

Throughout the process Alex kept me informed, sought my direction and made sure my budget wasn't blown.

This level of service is something rarely seen today ... and when you experience it something you want to talk about. Hence my review.

Outstanding service and very good to deal with, my watch feels brand new! Couldn’t recommend more

Alex, what can I say, a master of his trade! Brought my Rolex deap sea, Sea Dweller into Alex after reading the reviews to see if he could resurrect my 2008 that had been worn and used for many years until it gave up and was looking very shabby with bangs and scrapes all over it which appeared to not be repairable and thoughts that it was unrecoverable to bring back to its former days…how wrong was I! Alex is an absolute master, he called today to say it was ready and arrived to pick up with what looks like a brand new watch, to say it exceeded my expectations is an absolute understatement, can wear it again as a daily goto now! Amazing job, can’t believe the quality of Alex’s work in his fantastic workshop. He is unbelievably knowledgable and an absolutely top guy! Can not thank Alex enough and I will be back with my other watches having experienced his work and the way he deals with his customers first hand, so much pride in his work, absolutely 1st class, thanks again Alex, amazing job👍🏼

Excellent service and communication during the repair and service. Also 2 additional items that were required given at cost.

I’m extremely impressed with the service! I brought in my watch for a full clean and inspection, and it came back looking brand new. Alex was professional, knowledgeable, and took the time to explain what work was done. The turnaround time was quicker than expected, and every detail was spotless — even the bracelet shines again. Excellent value and top‑notch craftsmanship. Highly recommend to anyone who wants their watch treated with real care and expertise

After searching around for a fitter for a factory diamond bezel for my Rolex, I came across perpetual time, after giving them a call, they rapidly booked me in an appointment I personally dealt with Alexandros who was very professional, resolved within 24 hours brilliant job done would highly recommend perpetual time.

I took a Cartier Tank to Alexandros to be serviced, polished and restored to (if possible) a factory-showroom finish, the result exceeded my expectations.

He’s obviously a master watchmaker and restorer, the attention to detail was extraordinary and the overall price was probably half of a Cartier service and restoration, but still with the same guarantee.

He’s a gent and pleasure to do business with.

Responded to my enquiry quickly & helped me to drop the watch same day within a few hours, top notch service along with the highest level workmanship I would definitely recommend 🙌

Thank you Alex and a fantastic job on my father's watch, he was very happy with the service and the quality of finish you provided. What's more, the job was completed under time frame quoted, so super pleased. Im glad I found Alex at Perpetual time through internet search supported by great reviews others have left and that really helped me make the decision to call in the first place and meeting Alex , he is so knowledgeable and professional knew exactly what needed to be done with no hard sell, I didn't need to think of going else where. I would defiantly recommend this service. Thanks again!

What an experience, from pure honesty, to reliability, timing, precision, and the extra touch of flowers, chocolates for my wife on delivery of her Rolex, no wonder your a sought after watch specialist, well done and thank you
Im sure we will be back

Living locally, I was able to make an in person appointment to drop off/collect my watch. The premises are super clean and well equipped and staff are professional and welcoming. Communication through the process is excellent as I received a number of messages and emails updating me. The service took 3-4 weeks less than other organisations I have used previously with just as good results. 5/5 rating IMHO

As always, a first class service from Alex. From confirmation of receipt of your watch, through inspection, then quotation, he keeps you fully informed. Once completed, watch is returned by courier overnight, then you spend hours just looking at the finished watch wondering if it really is the same one you sent!. It looks brand new again, and keeps time perfectly. Once again, 5 Stars for you Alex, thank you so very much.