Personalised Cremation Urns 

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Rated 5 out of 5 stars

Losing a much loved pet is so upsetting. When you find the perfect thing to remember and treasure the memories it can help. I placed the order online, received a confirmation email, another email t... See more

Rated 5 out of 5 stars

Thinking about some close people cremated, and no local marker to record their even being here, sad really I shared many happy times with them. So I deceided a Granite Memorial Plaque, placed at... See more

Rated 1 out of 5 stars

I have attempted to reach this company twice through email and twice through their online website. Merchandise was ordered on April 25, 2015. Never received anything!!!! The memorial is over, the a... See more

Rated 4 out of 5 stars

The service was excellent & the plaque was lovely but the gold writing has faded a great deal (with the weather) as expected but happened rather fast...It is really looking shabby now & will be needin... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Personalised Cremation Urns - A quality collection of Memorial Urns. We are specialists in providing quality cremation urns personalised to meet the needs of the family. Each one of our urns can be engraved with a personal message, making it as unique as the life it represents.


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Rated 3 out of 5 stars

picture larger than what you get poor delivery service

i paid extra for express delivery £18 yet it took over 9 days to arrive and when it did it is a lot smaller than what i was expecting .The plus side was all the wording was correct and the writing enscribed very nicely .

July 16, 2012
Unprompted review
Personalised Cremation Urns logo

Reply from Personalised Cremation Urns

The sizes for the item you ordered are clearly supplied in the product description. Unfortunately there was a delay with this item and we have issued you with a refund for the express service.

Rated 4 out of 5 stars

Nice product, prompt delivery, decent price.

Wanted a 'keepsake' urn for a relation's ashes. Wide variety on offer from this supplier, and seemed cheaper than others. The urn applied promptly, and was as described in the online catalogue.

July 12, 2012
Unprompted review
Rated 5 out of 5 stars

I'll remember you

Thinking about some close people cremated, and no local marker to record their even being here, sad really I shared many happy times with them.
So I deceided a Granite Memorial Plaque, placed at my parents Memorial Stone in the local cemetry would at least remind me of them
No one I knew, should be forgotten

July 10, 2012
Unprompted review
Rated 3 out of 5 stars

When it mattered most I was let down.

I was set a incorrect item. I sent a e mail striaghtaway but it took five hours for a response. I was eventually sent the correct item but by then the company, for this was the first time I used them, had failed me on what should have been a striaght forward transaction. It's a delicate time for me at the moment so having the hassle I had made it just that little bit worse.

June 29, 2012
Unprompted review
Rated 5 out of 5 stars

Very classy looking urn!

I was so pleased with the urn I ordered from Personalised Cremation Urns. It is very well made and the engraving is lovely. I am now looking forward to getting the ashes of my darling dog back home so I can place them in the urn.

June 21, 2012
Unprompted review
Rated 5 out of 5 stars

Great!

Easy to order on the websire and the item was delivered in 2 weeks with perfect engraving. Would recommend and would certainly use again.

June 17, 2012
Unprompted review
Rated 2 out of 5 stars

wrong colour

didnt see some options on web site as it was white on white and had to phone up to see the continue to checkout selection and didnt see where to change colour. the colour on the site is dark but when delivered it was gold so the wording is hard to see

June 12, 2012
Unprompted review
Personalised Cremation Urns logo

Reply from Personalised Cremation Urns

We apologize that you received the wrong colour urn. We stock this item in a dark grey and gold and unfortunately we sent the wrong colour by mistake. If you can contact the office we can arrange for the correct colour to be delivered.

Rated 5 out of 5 stars

A difficult time made easy

I would like to recommend to you this personalised memorial site. Very easy to use, very reasonable, excellent service throughout. It certainly made a difficult time easy.

May 30, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent work

My brother past away suddenly on 28th November 2011, we decided to have his ashed intered into his grandparents grave after a few niggles so i decided to have a plaque do to mark where he is. The plaque is wonderful just what i was looking for.

May 27, 2012
Unprompted review
Rated 1 out of 5 stars

Very Disappointed

I received my package very quickly, however they sent me the wrong item. I sent them an email straight away as I was anxious to have the item exchanged before my dad's funeral but I have never heard from them and its too late now.

May 22, 2012
Unprompted review
Personalised Cremation Urns logo

Reply from Personalised Cremation Urns

We apologise that the wrong item was sent, but we have no email and were unaware of the problem. If a customer is unhappy or has received the wrong item we will always put the problem right.

Rated 5 out of 5 stars

A high quality product

I have received the heart shaped urn I ordered and I am delighted with the finished item. The daffodil motif and the wording I requested have been professionally set and the design is faultless.

May 4, 2012
Unprompted review
Rated 1 out of 5 stars

MISLEADING MEASUREMENTS ON WEB SITE

I WAS EXPECTING A PLAQUE THAT MEASURED 12 X 18 cms.
NOT 12 X 5 cms.!! IT IS MISLEADING TO INCLUDE THE LENGTH
OF THE STAKE IN THE ADVERT, THAT'S NOT WHAT I PAID FOR. VERY DISAPPOINTED.GIVEN THE COST OF NEARLY £50. WISH I HAD GONE ELSEWHERE.

May 2, 2012
Unprompted review
Personalised Cremation Urns logo

Reply from Personalised Cremation Urns

We display all our sizes in the product description of the item, the memorial stakes measure approx 12cm tall. This is not the size of the engraved plaque but the overall size of the stake.

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