Perx Reward Reviews 

848
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, most reviewers were somewhat happy with their experience overall, appreciating how the system generally operates during typical purchases. Consumers find the physical and digital cards very easy to register, set up, and manage smoothly on mobile devices for everyday use. Many people mention that payments are accepted seamlessly across various retail locations, making everyday transactions quite convenient for everyone involved. Some reviewers were not happy with customer service, describing long waits and severe difficulties getting helpful assistance when unexpected issues arise. Others noted that online transactions and digital payments sometimes fail, get declined, or experience frustrating verification errors during daily use.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, as people find the platform very easy... See more

Payment

Reviewers highlight ambiguous aspects of payment, noting that while some consumers enjoyed a seamless... See more

Product

People report ambiguous experiences with product, as some customers praise the payment acceptance and find it... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses,... See more

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers found registration easy and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It is a bit finicky setting it up. You need to make sure you delete you previous cards from the apple wallet or you will no t be able to identify which is the new one. Also need to hide the existing c... See more

Company replied

Rated 3 out of 5 stars

It is handy to use, only problem comes in when u have to accept the perx card for 2nd time, you actually need to log out in order to see the card in your wallet as this information is not available an... See more

Company replied

Rated 4 out of 5 stars

We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appea... See more

Company replied

Rated 2 out of 5 stars

Started off well, but online payments that need 3ds secure approval are failing for multiple websites. Worked twice originally, but none have worked sense for last 2 weeks. Unable to get any support... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.


Contact info

3.3

Average

TrustScore 3.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.3

All reviews

(848)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Answered same question 3 times

Answered same question 3 times. The one question i asked never got answer

January 18, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Tom,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

Rated 4 out of 5 stars

Great easy to use but can be Wi-Fi…

Great easy to use but can be Wi-Fi dependant. Have not used for online purchases.

January 17, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Alma,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

5 stars experience

I had no problem at all, contrary, i was pleased to see the card is accepted on Lidl and Polonez Store.
Easy with registration also.
5 stars experience!!

January 15, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Vanessa,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

I could pay everywhere.

December 20, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Liliana,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

Great reward

Have received Perx cards a few times and have had no issues with them can use them most anywhere and it is nice that they are given as gift

December 19, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Theresa,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 2 out of 5 stars

3ds secure approval issues

Started off well, but online payments that need 3ds secure approval are failing for multiple websites. Worked twice originally, but none have worked sense for last 2 weeks.
Unable to get any support on it.

January 7, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Colin,

We’re sorry to hear about the issues you’ve experienced with 3D Secure approvals and the difficulty in getting support. This is not the experience we want for our customers, and we understand how frustrating this must be.

I’ve just sent you a DM to get a few more details so we can try to help.

Kind regards,
The Perx Team

UPDATE:
Hi Colin,

Thank you for the info you provided via DM.

A member our team will reach out to you shortly.

Kind regards,
The Perx Team

Rated 3 out of 5 stars

e using perx but this card was…

I love using perx but this card was very flimsy card bent in pocket and black strip got damaged so cardboard only be used online on very few websites

December 21, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Harold,

Thank you for sharing your feedback.

We’re glad to hear you enjoy using Perx, but we’re sorry the card quality didn’t meet your expectations. We understand how frustrating it can be when a card becomes damaged and limits usability.

We will reach out via DM to see if theres anything we can do to assist you.

Kind regards,
The Perx Team

Rated 5 out of 5 stars

Very user friendly and widely accepted

I found the perm card very user friendly, widely accepted and easy to view balance from app. Much better than One4all card.

December 20, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi there,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 4 out of 5 stars

Quick Set Up and Easy to use

Small delay in my card appearing for use on the get my cards app. Other than that, everything was great and i was able to use my card for any purchase including online

December 22, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Brian,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

You can tap in any shop

It was great the fact that you can tap in any shop

December 18, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Ari,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

Easy to use, seamless experience.

Received it from my work as a form of bonus. Used it for the first time and it was a seamless experience anywhere I made any payments.
Easy to use - following the instructions to get the balance in my mobile wallet was pretty straightforward.

January 14, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Parijat,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 4 out of 5 stars

User friendly and easy to add my…

User friendly and easy to add my digital card to Google pay wallet.

January 14, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Patrick,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

Easy to download and set up and use

Easy to download and set up and use. The wallet in Apple pay is great to see your purchases and balance.
I've been able to use to without any issues.

December 19, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Adrienne,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 4 out of 5 stars

I recieve this card for the first time

I recieve this card for the first time. It was easy to activate and works on almost all payment platform that i use it. It was easy to check balance and track all transactions. I really had a good experience.

January 9, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Micheal,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

I've received Perx cards for the last…

I've received Perx cards for the last few years. Have no issues with it. While some place can't accept the card, they are few and far between. Very happy with it. Maybe a pin would help.

January 9, 2026
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Mark,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Never have a problem to use in any shop or online. The only thing i will add is a pin instead of signature when using in shops

December 19, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Carolina,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 4 out of 5 stars

2025 improved service.

We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appear to have retrained their staff & the system worked with out glitch for online ordering. Well done all involved.

December 1, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Helen,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Rated 5 out of 5 stars

It is very easy to use and helpful have…

It is very easy to use and helpful have it on the phone. Also you can check the balance any time and the expense history.

December 23, 2025
Unprompted review
Perx Reward logo

Reply from Perx Reward

Hi Cristi,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

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