Pest-Tec Environmental Reviews 18

TrustScore 2 out of 5

2.0

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Company details

  1. Homekill Service
  2. Bird Control Service
  3. Environmental Health Service

Information provided by various external sources

Experienced and expert 24 hour pest control London team who can deal with many and all sorts of pest infestations from bed bugs to pigeons.


Contact info

2.0

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A+++++++++++++

Disgusting that people would try to ruin a person's business because they stated a fact. What can you say, a pest controller will always attract pests. Dont worry, you'll get rid of these ones too. Good luck for the future!

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service

Unfortunately, the service was not up to par with competitors that I've used in the past

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Racist and Perverted!!!!!

Very disappointed that you decided to spout of racial abuse on the company’s twitter profile. Upon further investigation I found that you are using the business account to follow hard core porn accounts. I also think it is very disappointing that you are telling people that this is a fake profile when in fact you have gone ahead and closed the account down on Twitter after threatening the person exposing you. I would warn against any potential clients using this company. It seems as though they can’t even deal with the pests within their own walls

April 9, 2024
Unprompted review
Rated 4 out of 5 stars

Personal service made the difference

Had a good experience with Pest Tec in dealing with a complex domestic mouse problem. The main positive was the service delivered by the operative Taylor. Taylor was very friendly and seemed to have a genuine determination to resolve our problem for us, regardless of how many times he needed to return or try something new.

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID! AVOID! Terrible and rude service!

AVOID!! AVOID!! I saw the reviews on google and thought this was a good company to sort my issue but the reviews are very misleading and I’m not sure how they’ve gotten high reviews given the service I received. I was promised that they would solve our insect infestation and keep coming back until it was sorted. That promise wasn’t kept and they made up excuses saying they didn’t agree to do that. Very rude as well and did the job in less than 20 mins - we have a large house and I find it very hard to believe that you could cover all those rooms in that time period. I noticed a lot of the rooms weren’t done properly and thoroughly and my concerns were brushed off. Overall, they were rude, provided terrible service, and worst of all, the infestation still lingers so I’m going to have to call someone else to sort it!

I could get into more detail about the issues I’ve had but I’ll leave it there - please find someone else to sort your problem out!

EDIT: I’ve not got the wrong company. I’m remaining anonymous as I don’t want to be identifiable by your company and want nothing more to do with it. I just thought I should warn others. I would urge you to work on yourselves rather than assume a customer’s complaint is fake or disingenuous.

May 7, 2023
Unprompted review
Pest-Tec Environmental logo

Reply from Pest-Tec Environmental

Edit : in reply to your edit : you want to remain anonymous instead of contacting us at all to resolve ?
I’m afraid a 2am review with these excuses and limited info is very dodgy I don’t believe it nor do I accept it !

Thanks for your review, but I’m afraid you’ve left a review with the wrong company.
“An insect treatment” ? Which insect ?
You can call any time on 0203 488 1983 to talk through any issues but I have had no one with any grievances or any treatment issues.
Anonymous reviews rings alarm bells for most companies and customers as they’re not genuine most of the time.

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service, got rid of the mole that had been destroying my garden, thanks again!

March 15, 2021
Unprompted review
Pest-Tec Environmental logo

Reply from Pest-Tec Environmental

Thanks so much for your kind review
Glad you’re now mole free !!

Rated 5 out of 5 stars

Saved the Day

Called Pest Tec out as i had rodent in my house. what a good guy to deal with. came out that day told me what he was doing and how he was going to do it. Offered a revisit but he got rid of them first time. so no need would highly recommend.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

5* service - highly recommend!

Pest Tec visited my property out of hours to help deal with a mouse issue.
They arrived on time and the guy that came was very helpful and reassured me that they would sort the issue. The price I paid was very reasonable for the service I received and I would highly recommend

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

Easy and stress free communication

We didn't end up using these guys (due to landlord preferences) but my experience at the front end in reaching out, discussing our options and pricing was great. If not for landlord special requirements, we would be used Perry and team. Maybe in the future!

June 15, 2020
Unprompted review
Rated 4 out of 5 stars

Generally good

Used Pest Tec about 6 months ago to get rid of some bed bugs in a rental property in Southwark. Treatment process was successful (3 visits), price was good, each time the technician turned up on time and was professional. My only slight complaint was that no clear explanation was provided of exactly what they would be doing at the property (i.e. what gets sprayed with what, what happens after the spraying, etc). Anyway can't grumble too much as they sorted the problem (I can confirm they are 100% gone as it's been 6 months since with no bed bug issues).

March 7, 2019
Unprompted review
Pest-Tec Environmental logo

Reply from Pest-Tec Environmental

Hi John,
Glad your pest issue has been resolved and thank you for your kind review !
On your point about no explanation sorry if we didn't quite manage to communicate that better.
Your treatment report and initial phone consultation should of explained all of the process in detail.

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