PetAir UK Reviews 920

Pet Air UK transported my Labrador, Tilly, from England to Dubai and made the whole process completely stress-free. They handled all the paperwork for us, ensured her vaccines were correct, and guid... See more

Professional and caring throughout, Clare (our agent) was amazing, nothing was too much trouble and she knew her job inside out. She talked us through every step of the way, and always came back to u... See more

From.the beginning to the end, the company was caring, professional and accomodating. On their website they advertise price match, and it is real, they will honour your price findings on a like for li... See more

PetAir from start to finish have made moving our Labrador Zeus to Texas completely stress free. Our move had been delayed several times over an 8 month period and PetAir were extremely helpful and sup... See more

The communication between pet air and the airport is very poor. The transition to me in Vancouver was stressful and emotional they lost the dog and it was hours till they found her before we could s... See more

I wouldn’t ever use this company judging by the way their drivers drive their vans around. Reg plate YR25FBO- driving on motorway hedge end junction to Southampton. This driver was on phone driving re... See more

Throughout the entire process of getting my 2 chocolate Labradors from the UK to Australia, Liz from Pet Air was incredible. She ensured that our dogs safety and wellbeing was put first each step of... See more

PetAir made the whole process of moving our dog to Australia so easy. They answered my sometimes ‘stupid’ questions with clarity and understanding. They liaised with the vets to clarify what procedure... See more

We had to export our cat to Australia and were nervous about the process. Our assigned export consultant was simply excellent. They were effective in keeping the communication open and clear throughou... See more

Pet Air helped us to transport our dog from the UK to the UAE. All went well and he arrived safe and sound, seemingly completely unfazed by the whole process. It was an easy process with them taking c... See more

We moved our cats from the UK to Australia - which is a minefield of paperwork and timed vaccinations. Petair was fantastic in making the process stress free and guiding us through the steps. We had... See more

From first contact with PetAir and speaking with Mandy Booker, Pet Travel Consultant, and then Liz Blanchette as our Export Consultant, I knew we were in safe hands. The whole team did an fantastic... See more

Professional service, and whole process was explained clearly. I was kept well informed both before and during travel which put my mind at rest. It’s a big responsibility shipping other peoples pets.... See more

The experience that I found was that PetAir UK provided excellent care for my pets. I sent two cats and three dogs all with different personalities and needs. They were in excellent shape when they ar... See more

Do not even look any further if you intend to move your dog to another country. PetAir goes over and beyond the service criteria. My assistant Kerry-Lyn Roelofse and all the staff gave 200% effort a... See more

We are so pleased to have been reunited with ours two dogs and couldn't be happier with the service from Petair! Hazel was great keeping me updated and always quickly responding to my emails.... See more

A great experience all the way around. Provided clear communication and were always available when needed. They truly cared about moving our pet dog and made sure the process was seamless. Would recom... See more

PetAir were great start to finish- no hidden costs and reassuring throughout the whole process. My cat was well-looked after and I was even sent photos throughout her whole journey (aside from the pla... See more

From start to finish; organised, kept informed and a hassle free process. Highly recommend Per Air Uk. Thanks Liz for all your hardwork in making a stressful process so smooth and thanks to Ian for co... See more

PetAir, in particular Hazel, were wonderful to deal with. When due to the geopolitical environment meant that the original travel plans could not proceed, an alternative route was identified. During... See more

A big shoutout to my agent Victoria, who has done an amazing job arranging my pet's travel to Hong Kong. I had many concerns at first, but her professionalism and support truly put my mind at ease. Wo... See more

Absolutely brilliant company. Handled the whole complex process from beginning to end with constant communication and updates. We always knew exactly what was happening. It’s not cheap, but you get wh... See more

I recently dealt with PetAir to transport my two cats from the UK to US. I chose them on the back of the great reviews. They certainly lived up to them. Manisha was my booking consultant and I felt i... See more

We transported our two precious dogs back to Canada. From beginning to end the team were friendly. Knowledgeable and professional. It was as stressfree as moving pets could be. The dogs arrived as h... See more

We were so nervous about flying our Labrador over, she's never been on an aeroplane before and we were relocating from London to San Diego so a very long flight. Pet air were great at comforting us, a... See more

Emma was incredibly helpful during the booking process and everything was handled with ease for our dog's journey from the UK to the US. Everything was handled with a high degree of professionalism, a... See more

I can't recommend PatAir highly enough. I initially tried to arrange for my two cats to move with me to Canada 3 months ago, but a variety of issues with airlines, local vet availability and... See more

Pet Air have gone above and beyond to help me move both my dogs to Australia. They’re quick to email back, they’re well organised, they know exactly what they’re doing. They’ve made me feel so calm... See more

Perfectly delivered as advertised and requested. My cat went from the UK to USA with no issue, arrived safe and sound and I had to do little to no paperwork or fight through red tape myself.

I very rarely leave negative reviews, but in this case the service was extremely poor. I requested transport for my dog from London (UK) to Jeddah (Saudi Arabia). I received a quote and carefully... See more

Our dog was picked up from my house in England and delivered to my new home in Thailand. He was treated fantastically every step of the way and arrived non the worse for the journey. I have no he... See more

We recently travelled from London to San Francisco with our 8-year-old cat, and PetAir made the entire process stress-free. From my first enquiry, the team were incredibly helpful and reassuring.... See more

My whole experience with PetAir UK was fantastic. From first enquiries to the time my cats landed in Australia, there was no question too silly. Emma helped guide me on every aspect of the process wit... See more

I was more than happy with the staff and friendly team and they kept me up todate with how things were progressing. I still felt it was an awful lot of money for basically collecting, the vet giving h... See more

The whole process from start to finish went without a hitch. Hazel was brilliant, very informative and knowledgeable and always got back to me fast with my many queries. I’m happy to say my dog arrive... See more

Up to our arrival into Madrid we were very happy with the care received from PetAir Uk both leading up to our dogs flight and the service we received in London. That is where our positive experienc... See more

The service was amazing from beginning to end. The communication and information was so good! Very helpful and friendly staff who made my anxiety of transporting my cat on a transatlantic flight minim... See more

I flew my dog with petair from the UK to Denmark using their premium service. Petair were great, in the middle of a stressful move we didn’t want to have to worry and they made the process as smooth a... See more

Travelling with a pet is stressful for both pets and owners alike, but PetAir really helped ease that stress throughout the process. A special thanks to Anita, whose calm and informative advice w... See more

If you are looking to send a dog overseas, you can rely on PetAir. We recently flew to Miami from London and they made it an easy and caring experience for our Mabel.

A huge thank you to PetAir for all their help in getting our dog from the UK over to Perth, Western Australia. A special thank you to Emma, she is the reason I would highly reccomend PetAir.... See more

Very good service end to end for the relocation of my dog LHR to DXB. Competitively priced too. I opted for the full door to door service which was delivered as described. The only less positive aspec... See more

I just moved to the UK and decided to manage my pets move from the US on my own. This meant finding an exporter, a vet, and an importer/customs agent all on my own and I’m SO happy I went with P... See more

PetAir were fantastic throughout Kane’s journey, the team were friendly, professional, and incredibly supportive, which made a stressful process much easier. Kane was clearly well looked af... See more

5* service for my anxious doodle flying from UK to US! I can't thank PetAir enough for their help. Manisha was a wonderful consultant who ensured that we had everything we needed to make my dog Le... See more

Very informative as I did not have a clue on how to ship my pet. Petair did everything all I had to do was supply the documents for my pet. Picked up my pet from home and took care of him for 3 days u... See more

My cat Aero arrived in Australia blind, dehydrated & underweight after spending some weeks with PetAir in Windsor, then transiting through Colombo. After seeing photos -- or Pet Postcards -- of her w... See more

Couldn’t have done it without you! The thought of shipping my Chow Chow Jessie during the summer months to Dubai had me worried but Petair were excellent at alleviating all those concerns. Comm... See more

We knew we'd made the right choice for our pet transport when I saw the look of relief on our Vet's face when we told him we were using PetAir to help us move our cat from the UK to Abu Dhabi. From ou... See more

Thank you Team Pet Air! We had a great experience moving our cavapoo Harley from Scotland to Bahrain. She was very well looked after and we were kept up to date with photos and messages throughout th... See more

Service prior to pick up was awesome!!!! Sarah in particular was fantastic. Kerry, apparently the bill / payment collector, is not customer oriented, doesn’t read email, threatens to c... See more

Incredibly patient, compassionate, and understanding during a stressful and complicated move. They navigated issues with our vet in the US perfectly and went above and beyond to ensure paperwork was c... See more

At the end of the day, the only thing that truly matters, and that is deserving of a rating, is how soundly, safely and cared-for condition my pet arrived at our final destination. My cat, Tilly, arri... See more