Petceutics Reviews 

1,570
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using Petceutics for sometime now. Recently I needed antibiotics urgently and it was just before Easter, so there was a risk of not being able to get medication for five days, as everythin... See more

Rated 5 out of 5 stars

I love this sevice. All of my emails and enquiries are dealt with promptly and the general provision of scripts is fantastic. It is quite extraordinary that if I purchased my product at the vet it wou... See more

Rated 5 out of 5 stars

I have nothing but praise for Petceutics. They were always prompt and easy to talk to whenever I need to speak to a staff member. I am very sorry they will not be available in the future and trust The... See more

Rated 5 out of 5 stars

My wonderful vet sends the script, I call and order and pay and my dogs medication arrives at my home at a cost about 50% cheaper. I have been using for over a year now. 100% recommend. Thank you Pedc... See more

Company details

  1. Pet Store

Information provided by various external sources

Petceutics, a pharmaceutical e-business was established in 2012 with the vision to provide pet owners with the most affordable option when it comes to purchasing medication for their animals.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,570)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star

5 star, highly recommended
i've been a happy petceutics customer for 2 years now and have found the team to be extremely helpful and very friendly.. their service is fast and efficient and the medications top quality and affordable. i have no qualms in recommending them to any and all future customers.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

how it should be everywhere

The Petceutics web site is easy to navigate, listings are clear and informative, the prices are better than I can find in any physical store and the delivery service is top notch. The experience of shopping here is how it should be everywhere - really appreciate finding this business*****

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

VETORYL for Pennie.

I could not be any happier. The service, the cost and delivery 100%. As my Pennie will need to be on the medication VETORYL for her Cushing’s disease for the rest of her life. The wonderful saving in cost will help me and keep her happier for longer.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Using Petceutics is a cheap and efficient way of buying all your pets prescription needs. It is half the cost of buying from my vet who supplies me with a prescription. Great service and an easy to use website.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Cheap and reliable

Awesome company. Always ships out super fast and is so much cheaper than getting my dogs cardiac meds from the vet and they keep the script on file too. Very convenient

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My refrigerated order is arriving in 24 hours and the ice brick is still frozen. Staff are always helpful when you need to speak with them. I highly recommend.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great Company Helping Our Pets. I have been getting supplies for my dog…

I have been getting supplies for my dog from Petceutics for a while now. I have found the company excellent, products arrive very promptly and the packaging excellent. It is possible to speak to a staff member if needed and I have found their staff excellent and very informative
I do not hesitate to recommend using Petceutics for any products you are buying.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

So happy with the service at Petceutics. I placed my order just after 10 am one day and it was at my door in less than 24 hrs (Sydney to Adelaide). Price is also so much cheaper than at vet even with the $10 prescription fee. Will continue to use them for all ongoing medication for my pet.

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fast and easy

Quick and easy ordering process, excellent prices, fast and reliable delivery. I will keep recommending this site to others. Thank you!

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

My Cat Bio Gastro Hills is exceptional…

My Cat Bio Gastro Hills is exceptional for my cat's medical condition which he is on steroids for 'prolapse' so this kibble is highly recommended by my Vet and for the healthy well being for Chester my Persian Exotic he absolutely loves this kibble easy for his little brachia mouth to chew and he loves the taste ! thank you for your timely delivery and exceptional packaging and wonderful customer service team at Petceutics I highly recommend this pet online store for all your Pet requirements ! Lana

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, great service, helped me arrange a delivery interstate, that arrived quickly; at a time when COVID had caused delays with deliveries of other parcels. Thankyou

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Item was sent promptly and received within a couple of days even with the slow postage at the moment. I will definitely use petceutics again.

November 5, 2021
Unprompted review
Rated 1 out of 5 stars

Unreliable order process!

Unreliable order process!
My 10 year old Cavvy has a heart murmur & her order has been stuffed up twice now. I’ve left a longer detailed review on Google.
Glad to see they can get everybody else’s order processed efficiently.
Not mine though. I’m using a different service now…. 😡🤬

November 5, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look