Petite Penguin Reviews 42

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

amazing since under new ownership, was put off with the reviews on here but decided to go for it anyway, order was confirmed promptly and dispatched within a few days (not bad for a custom order). th... See more

Rated 1 out of 5 stars

Ordered wall stickers in July, but they never arrived. I received an email about shipment two weeks ago, but in that email if you click on trackig your order, it leads you back to the confirmation of... See more

Rated 1 out of 5 stars

I ordered a set of dinosaur decal. Was told would be posted 2 days later 1st class. Over the next 2 weeks, I pressed the owner on their Instagram page where my order was. I was ignored until I posted... See more

Rated 3 out of 5 stars

I ordered some decals for my daughter's bedroom. I found that I had ordered the wrong thing because I found the order page a bit confusing but that may just be me caused by lack of sleep from the babi... See more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

February 14, 2019
Unprompted review
Rated 1 out of 5 stars

Never again!

Absolutely appalling experience would never use again! Never received my order neither did I receive any communication on what happened or a response to any of my queries via every method possible. So glad you have to pay through PayPal so I got my refund!

February 6, 2019
Unprompted review
Rated 3 out of 5 stars

Contacting was an issue

I ordered some decals for my daughter's bedroom. I found that I had ordered the wrong thing because I found the order page a bit confusing but that may just be me caused by lack of sleep from the babies! I did have a polite encounter with a member of staff who offered to rectify it but as it was my error I didn't want to put them to any trouble. I did have a rude experience with a different member of staff via email with is why I have given a three star rating.

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Really nice wall decals

Really nice wall decals, and super easy to install. I got the black bears and trees and the black color was really nice and dark. The color was consistent with each decal.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality and colour and simple to use! Have just ordered more! Chuffed to have found these.

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend more

Couldn’t recommend this company more, they’ve looked after me through every stage of the order and can’t fault the delivery time, this will be the first place I go for wall stickers in the future ✨

November 18, 2017
Unprompted review
Rated 5 out of 5 stars

Good Stuff!

I had purchased some wall art for my daughters room after some thought as to what she may want. I needed something cheap and easy to apply as painting her room means moving all the heavy chests and bed on my own - it'd be bloody annoying too!

Petite Penguin's wall designs are actually really good. I was slightly sceptical at first seeing as they were so cheap and I've never heard of the company; but rest assured, my daughter is happy with her silly animals and I'm happy too as I've saved a bit of money from not having to paint or put up wallpaper and for a few quid you get some quality stuff. Genuinely impressed with their selection.

November 12, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect application! :)

Before purchasing the train sticker for my sons bedroom I was very concerned about the application of the sticker and if I was going to be able to apply it. I emailed in and spoke to Mitchell over email and he put me at complete ease explained that it is an easy process and Petite Penguin are always there to help. Comes with really easy to understand instructions, which was perfect! Only gripe I has is that it took a day longer than I expected. But I will defiantly be purchasing again.

November 9, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look