PetitParfums Reviews 

578
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Such an annoying website with this or that popup window at each click, I honestly tried to buy sth, trust me their so-called "make-them-buy-FAST" tools got me so tired that I paced off

Rated 5 out of 5 stars

I had a long wait for a product that was out of stock, but the way the shop handled the situation was absolutely outstanding. Their communication was excellent, and they resolved the issue with the hi... See more

Company replied

Rated 5 out of 5 stars

Best Sample Provider by far! I‘ve ordered twice from PetitPerfumes so far and have never been disappointed! Delivery is always fast and their collection is just awesome. No other provider I saw... See more

Company replied

Rated 5 out of 5 stars

The best online perfumerie with wonderful service! They are ALWAYS giving samples while buying... As a permament client I'm proud I found such a great company. They got me impressed when they just s... See more

Company replied

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Geuren zijn ontzettend belangrijk. Ze zijn onlosmakelijk verbonden met herinneringen, emoties en verlangens. Ze laten je wegdrijven naar tijden die je graag op repeat had willen zetten, of juist liever snel door het willen spoelen. Kortom; de perfecte geur is erg persoonlijk. Het vinden van de perfecte geur kan soms erg lastig zijn. Op een laagdrempelige manier de juiste parfum vinden, daar hadden wij behoefte aan. Hoe wij dat doen? Door een breed assortiment aan parfums aan te bieden, in kleine verstuivers, zodat jij gemakkelijk een geur kan uitproberen op een manier die ook goed is voor de portemonnee! Bij PetitParfums verkopen we parfum samples in hoeveelheden van 2ml, 5 ml en 10ml. Naast de parfum samples verkopen we ook voor een gedeelte van het assortiment de full bottles. Bij PetitParfums leveren we aan alle landen binnen Europa. Alle orders boven de 30 euro binnen Nederland betekent gratis verzending. Voor de rest van Europa geldt gratis verzending voor alle orders boven de 50 euro.

Voor 12:00 besteld, dezelfde verzonden!

Gratis verzending vanaf 30 euro

Bestel voor ons voor 12:00 en je order word dezelfde dag nog verzonden. Binnen Nederland gratis verzending vanaf 30 euro!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(578)

137 reviews in the last 12 months

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Rated 2 out of 5 stars

Weird smell of the atomizers

I was really looking forward to try these mini perfumes to judge if I should buy a whole bottle. Delivery was really fast and good, the mini perfumes looked nice aswell. Unfortunately as I started spraying the mini perfumes, there was a weird synthetic smell to the atomizers, like a weird kind of bathroom smell. I ordered 5 mini perfumes and through this weird smell they all almost smelled the same and I was not able to really judge them. I even waited a week and decanted them into other atomizers, but this weird synthetic smell just wasn‘t leaving, this is 100% not how Parfums de Marly Layton or JpG Le Male Le Parfum really smell.

This site has great potential, delivery and packaging is really good, but unfortunately this weird synthetic smell of the atomizers destroyed the experience.

December 29, 2023
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Reply from PetitParfums

Hi Niklas, thank you for your feedback. We didn't hear this yet. We will contact you per email, so we can find a solution. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Trusty decants service

I had a generally pleasant experience with the company. First of all, the perfumes I’ve ordered seem to be original, and it was the most important for me. Delivery was faster than I expected (within Europe), and the packaging was great. I liked sprayers on the bottles as well - good projection and feel reliable. The only downside I can mention is that bottle caps had some kind of a foreign smell, but it’s really not a big deal for me, since it doesn’t affect the perfume smell itself.

December 22, 2023
Unprompted review
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Reply from PetitParfums

Hello Mykhailo, thank you for your positive review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Problems with shipping resolved good by…

Problems with shipping resolved good by petitparfums send me an other one.

December 6, 2023
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Reply from PetitParfums

Hello Julinha, thank you for your positive review! We are happy that we solved this problem. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Good selection, quick shipping

I am very satisfied with my first order of perfumes from petitparfums. I ordered a couple of samples and they all come in small spray bottles and are labeled. The shipping to Germany was fast. I will order again!

October 31, 2023
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Reply from PetitParfums

Good afternoon, thank you for your positive review. We are looking forward to help you in the future. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Good parfums

October 5, 2023
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Reply from PetitParfums

Hello Vikroriia, thank you for your review. We are happy that you enjoyed the perfumes. Kind regards, Team PetitParfums

Rated 1 out of 5 stars

Because I haven't received the product…

Because I haven't received the product yet

October 1, 2023
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Reply from PetitParfums

Hello Carlos, we feel sorry that your delivery is delayed, but I think that you should write this review too PostNL instead of us.. We delivered the package to PostNL on time and thereafter they delayed your package. Unfortunately, we don't have a lot of impact on this. We already contacted you per mail and we will do everything that's possible. Thanks for your understanding. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

quality decants

quality decants. fast shipping. nice and responsive customer service

September 13, 2023
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Reply from PetitParfums

Good afternoon, thank you for your positive review! Kind regards, Team PetitParfums

Rated 2 out of 5 stars

Bad smelling atomizers

Unfortunately, the atomizers used for the sample bottles had a weird bathroom smell to them. This was the case for all the perfumes and it made me lose the first few 5-6 sprays to get rid of that smell. This helped but the smell still lingers and this really made the overall experience bad. I wish you can do better quality control of the atomizers used. The smell is really unacceptable.

August 10, 2023
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Reply from PetitParfums

Hello Mostafa, we feel very sorry that the sample bottles had a weird smell. We didn't hear that before, nevertheless we will contact you per mail so we can find a solution with each other. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Very user friendly website

Very user friendly website, seamless ordering, speedy delivery and wonderful fragrances.

September 2, 2023
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Reply from PetitParfums

Hi Anna, thank you for your kind review. We are very happy that you are satisfied with our service! Kind regards, Team PetitParfums

Rated 4 out of 5 stars

Fragance

Bought 2 samples, customer service was fast.

August 31, 2023
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Reply from PetitParfums

Hi Oscar, thank you for your positive review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Fast delivery to UK

Fast delivery to UK. Fantastic experience

August 28, 2023
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Reply from PetitParfums

Hi Andrzey, Thank you for your positive review! Much appreciated! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Amazing, quick, and kind service

I'm a new customer and I ordered several perfumes because I wanted to decide on a scent before spending €€€ on a full bottle. I ordered the perfume in the late evening and they were delivered the next day. Sadly, PostNL was very careless with the packaging. So, two bottles broke during shipment which is completely out of petitparfums control. I informed petitparfums and they sent me the two perfumes free of charge immediately. Amazing, quick, and kind service. I highly recommend them if you're looking for travel sized perfumes or in need of samples of hard to find or rarely stocked luxurious perfumes.

September 2, 2023
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Reply from PetitParfums

Hi Bethany, thank you for your positive review. Unlucky that the two bottles were broken, but we are happy that we have found a solution with you! Have fun with the decants! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Loved my perfumes

Loved my perfumes! Thank you for the samples

July 13, 2023
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Reply from PetitParfums

Hi Emliy, thank you for your positive review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

I have already ordered a few times from…

I have already ordered a few times from PetitPerfums and I am always coming back to them.
I found their service is great, speedy delivery of order and also the perfume is packaged beautifully and great quality. They also have a great selection of perfumes.

June 20, 2023
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Reply from PetitParfums

Hello Santie, thank you for your positive review. We really appreciate it and we are looking forward to help you in the future! Kind regards, Team PetitParfums

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