Placed an order and received notification of dispatch and then subsequently delivery however I was out when delivery was made and I was unable to locate my delivery. After a quick email to the su... See more
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Good product not sure if it’s doing any good as only just started using, disappointed as bought 2 and both pumps received don’t work.
I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... See more
I never realised I could buy stuff like salmon oil and natural wormwood for my Romanian rescue dog. He is coming on great. His coat was not good and I worried about internal Parasites and stuff. Go... See more
Company details
Written by the company
Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness
Contact info
Pets Purest, Suite 3, Grove Chambers, 36 Green Lane, SK9 1LD, Wilmslow, United Kingdom
- support@petspurest.com
- www.petspurest.com
Replied to 75% of negative reviews
Typically replies within 1 week
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Placed an order and received…
Placed an order and received notification of dispatch and then subsequently delivery however I was out when delivery was made and I was unable to locate my delivery.
After a quick email to the support team sadly informed me the courier had placed my parcel in my recycling bin as my "safe space" and had sadly been emptied by the local council. The support team were profusely apologetic and sent me a new delivery straight away (with a different courier group). Items safely arrived as described and my dog is enjoying her goodies.
Thanks so much for dealing so quickly with this issue. highly recommend this company!
Pumps don’t work
Good product not sure if it’s doing any good as only just started using, disappointed as bought 2 and both pumps received don’t work.
Please read important cough drops
I purchased through Amazon the pets purest natural cough drops,thinking that they would be safe for my dog, not all herbs used in this are,especially if you have an animal with liver problems, I have contacted directly and received an email back as follows"
Coltsfoot does naturally contain compounds that can be harmful to the liver in larger quantities or with prolonged use. Because of this, we wouldn’t recommend extended or regular use of products containing coltsfoot for dogs with existing liver concerns.That said, if your dog has only had the cough medication for a short period (such as around a week), we wouldn’t be overly concerned. The potential risks are generally associated with larger amounts or long-term exposure.
As we’re not veterinary professionals, we’re unfortunately unable to provide specific medical advice. For tailored guidance based on your dog’s individual condition, we would always recommend speaking with your vet, who will be best placed to advise on what is safe and suitable.
As a precaution, we would suggest avoiding further use of supplements containing coltsfoot, particularly given your dog’s liver condition.
You need to put a disclaimer on your products accordingly.
Really good 👍
The dogs love the powders. We go for goat milk, pumpkin and the seaweed. All reasonably priced and can’t fault the service.
We do find the seaweed does genuinely work with their teeth / breath 👍.
Fast delivery 🚚 quality product of…
Fast delivery 🚚 quality product of goat’s milk,plus good offer discount on multiple products.😊
Excellent value for money
Excellent value for money, and excellent service. We buy salmon oil for our dog and 2 cats, they all love it and have glossy coats
Quality natural products…
Quality natural products from Pets Purest. Fast delivery, great communication and a decent price too.
Pricing was excellent
Pricing was excellent. Haven't given to the dog yet, am using a more expensive product at the moment.
On time and efficient; so far so good
The order was delivered on time. The service is efficient. It seems like they had a good impact on my babies. Luckily, I didn't have to use it for a long time.
I will provide more detailed information as soon as I have some additional input.
Pets purest Scottish salmon oil the best you get.
I Ordered Scottish salmon oil for my dog there was a problem with Royal Mail they lost the parcel so pets purest never hesitated and sent another one straight out and I ended up getting both parcels at the same time I contacted pets purest for a returns slip and they replied because of any inconvenience just keep them both a very nice gesture plus pets purest Scottish salmon oil is the best you get. Happy customer.
Good products at competitive prices
I prefer Pet's Purest turmeric capsules to others and they were out of stock for a while so I had to order some from elsewhere, happy to find they are now back in stock but I have to say I did prefer the tubs they used to be in to the sachets, however, that is just a personal thing. Pleased that you now sell goats milk powder for dogs as yours is more reasonably priced that the brand I have been using in the past as appears to be just as good.
A subscription for monthly supplies has…
A subscription for monthly supplies has worked very well
100% recommend
Customer service is great, had a slight problem with a product which came as a great surprise as we’ve used pets purest since day one with our pup, reached out and they replaced the product with no problems or drama, replacement arrived 2 days later and was perfect and has been a great help as expected. Would always recommend there products, and the customer service is great too.
I had no problems with any of the…
I had no problems with any of the process in recieving the product I requested which now in use. Well Done
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