I’ve been shopping on this website for over 3 years, and I can confidently say it’s always been an excellent experience! My orders consistently arrive within 1–2 working days, which is incredibly reli... See more
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With 11 stores, Petworld is Ireland's favourite supplier of quality pet food and accessories. Visit our website at www.petworlddirect.ie.
Contact info
Shannon Retail Park, Dublin Road, N37 E2P6, Athlone, Ireland
- 0906479776
- orders@petworlddirect.ie
- www.petworlddirect.ie
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Very fast shipping
I ordered some packs of nyjer nibbles…
I ordered some packs of nyjer nibbles online from Petworld which I find difficult to purchase locally and all went according to plan. Thank you!
Came for the Spot-On, but was impressed by the logistics also:)
I bought spot-on for beautiful dogs and Petworld had a good range, but by far had the best prices by a ‘county mile’ whether that be online (especially against Amazon), local or with my vet, cough cough need a mortgage to buy there!
I went for the free postage, and I’m not sure if I was just lucky but the goods came the next working day and not the 3-5 suggested. So, also 5✨ to their logistics partner DPD. Will be buying more of the same in a few weeks:)
Great price and service
Item was delivered very fast and it's exactly as described on the page.
I never thought of getting a crate with a sliding door but it's great for the dogs and less noisy.
Super fast delivery as always!
Quick & easy site to find exactly what…
Quick & easy site to find exactly what you need. And you get Exactly what you ordered.
Simple & no fuss with prompt delivery.
Very happy indeed.
Delivered to door step and on time
Delivered to door step and on time , only ordered 2 batters though could of being put in envelope instead of a 5inch by 5inch box .
Great service.
Consistently great service
Ordered dog food and treats. Arrived promptly and I had absolutely no issues. Much appreciated.
Prompt delivery of dog food.
Great prices
Great prices. Free (quick) delivery over €30 and great choice online. Would recommend.
Very difficult with delivery
Very difficult with delivery. Wouldn't accept a number that wasn't t irish, even though both people live in Dublin.

Reply from Petworld
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