P.F. Chang's Reviews 586

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Service from the manager was extremely disappointing. While the waiter was polite and helpful, the manager’s behaviour was disrespectful and showed a complete lack of concern for both staff and... See more

Rated 2 out of 5 stars

PF Chang's Park Meadows Colorado: Just came from a family celebration in a deep freeze! 10 family members including 2 children and were seated by take out open door area. Temp outside was in the 20's... See more

Rated 5 out of 5 stars

This visit was amazing the spring special Butternut Squash Dumplings yes... My Server Breah was on point I recommend the Cherry Blossom Martini. Danced all the way home.

Rated 3 out of 5 stars

As slways food was good. Service? Nope. It took almost 3/4 hour for one glass of wine. Server brought us the wrong order. Not a pleasant experience

Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

P.F. Chang's China Bistro.


Contact info

3.1

Average

TrustScore 3 out of 5

586 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

do not trust them

If I were you, I would triple check your balance when you receive the bill for your meal. I was charged $30 extra for no reason. It took 4 days to get my money back and this was after 2 phone calls to the restaurant. I spoke with the manager and he was very dismissive, almost like he could not be bothered to help me. The server and the manager knew what they were doing, which is why they did not care. If you decide to dine here, don't trust them and make sure you are getting charged the right amount for your meal. This was at the Hillsboro, Oregon location.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

P.F Cange Corniche, Kuwait

P.F. Chang corniche area, Kuwait.

Great welcome from the reception area , host Laxmi, Manager Katrina and Server Srijana. Professional staff, excellent eye contact, provided excellent explanation of dishes which helped us choose per our taste. The manager was so considerate and asked for our feedback which implies to her attentive care to the customers. Overall Excellent experience and this is my second time within two weeks. Definitely will recommend it to our friends.

October 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous meal

We had an amazing meal at P.F. Chang’s last night we ordered Mongolian Beef and Kung Pao Shrimp both were delicious. Our waiter Evin was excellent and extremely helpful. We will definitely be visiting again

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Awful takeout experience at PF Changs

I ordered for takeout and found that the chicken and shrimp were raw and uncooked in all the dishes that were ordered for the entire family. In addition, the rice was hard and dry with little to no sweet-spicy chilli sauce provided in order to mask the taste of the distasteful, improperly cooked meals that were handed to me. Will not be ordering takeout from this restaurant ever again.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Anniversary Celebration

My husband and I were celebrating our anniversary, we love PF Chang's, so we decided to dine there. They always make us feel like a valued customer. We get greeted by the host/hostess when we enter the restaurant, the service is top notch, good food and cocktails, clean, and the employees are always friendly. That is our "go to" restaurant for a special occasion or just a dinner out.
On this night, we had the pleasure of having Sierra as our server. She gave us excellent service. She was busy tending the bar as well, however, she made us feel like we were her only customer. She checked on us frequently and brought us a special treat for our anniversary. The food was excellent as well and I shared this all with the manager on duty, Maricel. She was extremely nice and told me she appreciated our business. I shared with her that my husband and I love the food and service there and have had excellent service from two servers, both named Ernesto. I would recommend this restaurant to my friends and family!!

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a bag of not appetizing PF Chang's frozen…

I ordered a bag of PF Chang's frozen sweet and sour chicken and a bag of fried rice. I am not sure if it was because it was frozen or not. However, I did not find it appealing at all. The rice was anything but what I known to be fried rice. It had no flavoring, at all. The sweet and sour chicken had soggy chicken pieces, and chunks of pineapple, pieces of tomato and some other stuff. In all honesty, it was on sale at Albertsons for 5.00 a bag. In my opinion it was a waste of my 10.00. I would have rather ordered something I already knew what it tasted like. Rather than taking a chance on this. I believe a white person cooked this stuff. Nothing about it was chinese. I ended up tossing it. Live and learn.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

My hubby and I love 280 PF Chang's

My hubby and I love Summit PF Changs. Tonight our server was Devan and he was spot on with his service. We got the Lettuce Wraps for an appetizer and I got shrimp fried rice with the green bean sauce and it was delicious. Ken, the manager came by our table to say hello and see if we were being taken care of. We will go back to PF Chang's in the Summit

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to say that PF chang’s is…

I would like to say that PF chang’s is my fav restaurant in the whole world, whenever i want to have lunch or dinner out side, i directly go to PF change’s😍 its very clean, tasty and organized, every body is helpful, and Puran served us today and he was so helpful and polite ❤️

August 24, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed

We felt very rushed from the time we were seated. Waiter seemed very impatient with us…we wanted to enjoy a glass of wine & visit.

When our order came one of the orders was wrong. We immediately told the waiter who insisted the order was correct. No need for a disagreement from the waiter, just correct it. We stated we have never ordered that dish. He didn’t seem to care, no apology then reordered the correct dish which took an additional 20 minutes.
When the ticket was presented, he proceeded to drop several fortune cookies on the table and walked off. No thank you or apology. We were all very disappointed.

Worse service we have ever experienced at the 83rd location in Peoria AZ

Would have liked an acknowledgment of how we wanted to spend our time dinning with friends & for the error.

August 21, 2023
Unprompted review
Rated 2 out of 5 stars

Pruces outrageous for quality

Pruces outrageous for quality. Soup tasted reheated several times. It was a hot sour soup. I had Wong tong which was good. I had lettuce wraps. Price high for lettuce and reheated chicken. Service was fair. I ate there a few years ago and ordered the same. It was wonderful. It is ashame that resturants can charge double and give customers half of good quality food and service

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Went on Sat and had Cameron as our server. He was very attentive to our table, he even made suggestions when we were unsure what to order. He made the salmon sound very delicious. We deffently will be back.

August 19, 2023
Unprompted review
Rated 3 out of 5 stars

Super amazing food

P.F. Chang's is a gem - amazing food, super cozy atmosphere, and the staff are like foodie friends you never knew you had!

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Just celebrated 69th birthday 🎂 with a…

Just celebrated 69th birthday 🎂 with a good friend.
They are a favorite place to go eat and always excellent food and friendly people.
We had the best gluten free 🍨 dessert and the manager came out with a celebratory fiery 🕯 candle.
Good time and highly recommend.

July 26, 2023
Unprompted review
Rated 2 out of 5 stars

Excellent BUT DON'T DO DELIVERY or you could try to kill yourself

Great food and prices Until you Order for Delivery..... SuCKS I try my order 4 TIMES and will Not Allow me to order because PASSWORD is wrong but No Communication on Changing it for 25 MINUTES !!! Called pfchang and told "we could've Taken your order over the phone when you called 1st time today with Melissa".... 🤕😔😐😞😕Never Mind so frustrated and Mad cause a freaking PASSWORD 😠😠😠🔑🔑🔑
wanted sushi ribs dumplings now...... chicken 🍗🐔🍗🐔🍗
FIX IT PLEASE CHANG ASAP !!!
signed: disgusted and hungry 😏

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Pf chang gluten free Akron Oh Mall

When we mentioned we had gluten, nut and shellfish allergies our server Makayla told us that the restaurant takes those allergies seriously and she printed out an ingredients list so that we could feel safe and enjoy our visit/ She further went on to explain what safety measures would be taken and expressed that she was pleased to help/ This very kind server then spoke to her manager ,Eric to make sure everything was correct and he also came to assure us of the safety procedures and let us know it wasn't a bother at all/ Our meal was delicious and we are definitely coming back to the Akron Summit Mall pf chang's/ We had a wonderful experience there and often for persons with celiacs the concern of gluten contamination out weighs going out to a restaurant but we feel very safe with the Akron Summit Mall Pf chang's

July 22, 2023
Unprompted review

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