PGM & Son Pest Control Services Reviews 88

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great company to use and would highly recommend them. My first experience with a pest control company so wasn't sure what to expect, but they explained everything and kept in regular contact over the... See more

Company replied

Rated 5 out of 5 stars

First class service from PGM again Brilliant response time and communication from Phil and Joe. Very professional, helpful and friendly. Within 30 minutes of contacting them for help with ants enter... See more

Company replied

Rated 5 out of 5 stars

I found the company to be professional, polite and ultimately completely effective. I was looked after by Joe who combined humour with excellent advice. He identified two separate issues - a mouse in... See more

Company replied

Rated 5 out of 5 stars

We recently engaged PGM for both rodent control and bird-related cleaning/proofing works. From the first contact, their team was clear, responsive, and proactive. The site visit was handled professio... See more

Company replied

Company details

  1. Pest Control Service
  2. Waste Management Service

Written by the company

PGM & Son is an award winning pest control company that provides pest control services to residential and commercial businesses across Herefordshire & Worcestershire. Our pest support team are RSPH level 2 and 3 trained and BPCA certified to protect your home or business from any pest! Wasps | Rat infestations | Mice | Moles | Carpet moth | Carpet Beetle | Cockroaches | Birds | Ants | Fleas | Hornets | Bedbugs and more! PGM was founded by Phil Martin who has extensive experience in his field, having trained under James Ostler former Vice President of the British Pest Control Association (BPCA) and owner of Positive Environmental Hereford.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* service

Prompt, efficient, friendly, effective. 5* service

August 31, 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Thank you for taking time to review us Ian. We are delighted that you were happy the service provided. PGM & Son Pest Control

Rated 5 out of 5 stars

Extremely Helpful

PGM provided a quick, clear and extremely helpful service. Very much appreciated!

August 11, 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Joshua, Thank you for taking the time to review our service - we really appreciate it and we're delighted you were pleased with our service. Best wishes, PGM & Son Pest Control

Rated 5 out of 5 stars

First class service

First class service. Very fast response and with 3 visits included in the price, I felt valued and reassured. I would highly recommend this company.

July 1, 2019
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Nadia, we're delighted you were pleased with our service and that you agree we offer great value for money. Thank you for taking time to review us, we really appreciate it. Thank you for your business. PGM & Son Pest Control

Rated 5 out of 5 stars

Rats & Woodworm 0 vs PGM & Son 2

Phil came recommended to us, and we have no regrets about having him solve our problems.

In March he dealt with a rat infestation in our loft and cleared all the consequential damage, including all the insulation, and a nest.

In September we asked his advice about the possibility that we may have woodworms in the loft. We could see the holes , but weren’t sure if they were active. Phil’s judgement was they have been and may still be.

So, at our request he has treated all the timbers, thus giving us peace of mind. He worked around the contents we have stored up there and left the area very clean and tidy as usual.

Phil is very knowledgable about what he does. He is always cheerful and goes the extra mile to achieve a perfect result for his clients. If they are happy, then so is he.

His prices are very reasonable and we have every confidence in recommending this company.

October 3, 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

HI Bruce, thank you for taking time to review us. We're delighted you're pleased with our service. Customer service is paramount to us - we're a small family business and we rely on word of mouth referrals so if you know of anyone who is in need of a reliable, trustworthy pest controller please do recommend us.

Once again, thank you for your business. Kind regards, the PGM Team

Rated 5 out of 5 stars

What a amazing company

What a amazing company. I was able to send over pictures via live chat late on a Saturday night and Phil came over on a Sunday to our little cottage and explained how to eradicate our ant problem. We are having guests staying there for the next 2 weeks so we’re amazed and relieved at such prompt , knowledge and reassuring service.
We really can’t recommend them enough and will now use only this fabulous company for our pest control.
Don’t look any further. You will not get a more trust worthy ,helpful company and very reasonable prices.

September 10, 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hi Dawn, thank you for your kind comments and for taking time out to review our company. We're delighted that we were able to help with your pest problem and that you were satisfied with our service.
Thank you for your business. Kind regards, PGM & Son Pest Control Herefordshire

Rated 5 out of 5 stars

Good service

Good service, very prompt attendance.

July 9, 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hello Philip, thank you for taking time out to review us. We're pleased you were satisfied with our service. Kind regards, PGM & Son Team.

Rated 5 out of 5 stars

PGM & son is first class.

I used PGM & Son initially as they were local. I would not use anyone else now.
Phil has been wonderful in first eradicating a wasp problem I was experiencing and is now doing battle with my flies!
He is very dependable and efficient. Also very well informed on the chemicals he is using and how it affects animals and the environment.
If you have a pest problem this should be your go-to company. I am more than happy that I found such an efficient and friendly company. Nothing is a problem or too much trouble. Totally trustworthy and it’s good to know I can call and get a very fast response when I get a pest issue.

June 22, 2018
Unprompted review
PGM & Son Pest Control Services logo

Reply from PGM & Son Pest Control Services

Hello Sandra, Thank you for your kind words and for taking time out to review us. We're delighted you're happy with our services! Kind regards, PGM & Son team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look