Phace Installations Ltd Reviews 

234
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Knowledgeable and helpful. Installation of a rear view camera and upgrade to Android Auto/Apple Car Play on a Jaguar XKR. Both great improvements ahead of a driving trip through Spain and Portugal.

Rated 5 out of 5 stars

This our fourth visit to Phace, who have worked on everything from our brand new cars to our 70 year old classic car. Mark and Scott are super easy to deal with, and it's really great to have a court... See more

Company replied

Rated 5 out of 5 stars

My vehicle presented a few problems due to its age and rarity. It's a Hyundai Veloster 2012 model. I wanted to upgrade the headset and have included Sat Nav, DAB, and Android Auto. All options were... See more

Rated 5 out of 5 stars

This is the second time I have chosen to use Phace, and once again the service has not only been outstanding, but nothing was too much trouble. Friendly, informative and one is rated as a returning fr... See more

Company details

  1. Car Stereo Store
  2. also in
  3. Car Accessories Store
  4. Car Equipment Accessories Store
  5. Car Security System Installer
  6. Truck Accessories Store

Written by the company

Vehicle Trackers, Bluetooth Handsfree, Dash Cams, Dab Digital Radio, Car Audio, Speakers, Parking Sensors, Reverse Cameras and many more. At Phace Installations we are the experts to work on your pride and joy! Based in Devon


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Greedy and dishonest

I called this place earlier asking how much they’d charge for a reversing camera. They wanted to charge about 4x what most other places charge for it.

I also already had a perfectly good monitor in my car for the reversing camera. They claimed that they wouldn’t plug their camera into it because they “legally couldn’t”. They either need a better lawyer (one which understands the basics of consumer rights) or they’re just trying to flog one of their overpriced pieces of equipment. I’d bet on the latter.

Don’t be fooled by their politeness. These people are greedy and dishonest.

EDIT: Being a "local business" doesn't justify charging hundreds of pounds for a £5 camera module. You can buy a reversing camera module at MSRP for £25. Don't let these people rip you off.

May 26, 2021
Unprompted review
Phace Installations Ltd logo

Reply from Phace Installations Ltd

As a small independent local business it’s very disheartening to receive such a review - what makes it worse is that the only contact with the person leaving the review is a telephone conversation in which our company policy and pricing structure where fully explained in a completely open and honest way.

As experienced auto electricians the moment we take on a job that involves the installation of second hand equipment we assume a legal responsibility under consumer law to warranty that equipment - because of this we only install equipment that we have supplied - this allows us to provide our customers with a superb after sales service.

All of our customers are fully aware of our charges before we commence any work and are happy to pay for a safe, secure and sustainable installation backed up by the piece of mind of dealing with a local company that’s been trading for 18 years.

Rated 5 out of 5 stars

Happy to recommend this company

Friendly staff, the advice given was very helpful. Installation was on time and by a fitter who knew his stuff. Would definitely use this company again and have no hesitation in recommending them.

May 19, 2021
Phace Installations Ltd logo

Reply from Phace Installations Ltd

Thank you so much!!

Rated 5 out of 5 stars

I am very impressed with the friendly…

I am very impressed with the friendly professional service I received. Mark went above and beyond and is an excellent fitter and would use them again. He kept things simple for me and nothing was to much trouble

May 14, 2021
Phace Installations Ltd logo

Reply from Phace Installations Ltd

Thank you so much!

Rated 5 out of 5 stars

The three greats!

Great advice, great service, great result!

April 24, 2021
Phace Installations Ltd logo

Reply from Phace Installations Ltd

Thank you for the three greats Geoff, hope to see you soon!

Rated 5 out of 5 stars

Great company

Great company, Great guy Scott who came to my home and fitted a dash cam, very professional, good knowledge , and a pleasure to do business with.
Will use again when required.

March 27, 2021
Unprompted review
Phace Installations Ltd logo

Reply from Phace Installations Ltd

We are glad we could help Mr Reynolds!

Rated 5 out of 5 stars

Great company,Great guys

Great company,Great guys, very professional, good knowledge , and a pleasure to do business with.
Will use again when required.

February 3, 2021
Phace Installations Ltd logo

Reply from Phace Installations Ltd

Thanks for the feedback Karl. Hope to see you soon!

Rated 5 out of 5 stars

VW Crafter Speaker Upgrade

Mark and the team did a great job of upgrading my new shape VW Crafter's sound system with an excellent BLAM speaker and tweeter package, as well as a BLAM active dub woofer. It sounds amazing now and reflects the better quality components in installed by the guys at Phace Installations.

Highly recommended.

December 27, 2020
Rated 5 out of 5 stars

G-ON Webcam

Having had a revesrsing cam fillted to my pickup we decided to have the G-ON webcam installed on my wifes car. Communication with Mark at Phace was great and he recommended the equipment as we knew little about the technology.
The installation was carried out neatly and as scheduled. Can't fault any element of the process and the kit works perfectly.
Can highly recommend Phace Installations, their recommendations and workmanship is first class.

December 19, 2020
Rated 5 out of 5 stars

Excellent before

Excellent before, during and after sales service. Very knowledgeable and nothing too much trouble. Took great care of the car

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Reversing camera fitted perfectly

Had a reversing cam fiited to my Mitsubushi L200 and am so pleased. Should have had it done years ago. Phace Installations did a first class job, advising on the best device and made a great job of fitting. Highly recommeded for a first class job at a fair price.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service

Mark is very friendly and knowledgeable. He fitted our new radio/satnav in very good time. He followed covid-19 protocols and did an excellent job. I can't recommend him high enough.

November 4, 2020
Rated 5 out of 5 stars

Had a reversing camera and monitor…

Had a reversing camera and monitor fitted to my Hyundai i800.
All my questions were answered beforehand and even after arriving my exact needs were rechecked to make sure the work went smoothly. Dropped the car off first thing in the morning and had it back by lunchtime. The camera exceeded my expectations - everything from the towbar and bumper to several metres from the back of the car is now visible. The picture is clearer than I expected and makes parking a doddle.
The job was done really neatly and you'd barely know anything had been done.

November 1, 2020

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