Brilliant company. Their website is really simple to use and once medication is ordered you are kept up to date with the process until package lands at your door. The best part is the reminder em... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To say that they are based in Leeds and on line my prescriptions regardless of if they are repeat or one off are always dealt with swiftly i am pleased to say. Where I previously lived the pharmacy I... See more
I think this business is great. I received a reminder that my medication was due for a new repeat prescription and within a few days it had been delivered. I use to order my self but you don't need to... See more
My prescription is sent direct toPharmacy 2U. They then send a reminder to me to activate and confirm the items to be sent. Since they have reorganised their computer system this is done simply. I get... See more
Company details
About Pharmacy2U Ltd
Written by the company
Pharmacy2U
Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.
NHS Repeat Prescriptions
Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs
Online Doctor
Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.
Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.
Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor
Introducing Chemist Direct
Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.
Pharmacy2U Details
Written by the company
Over 98% same day dispatch
Unparalleled service levels with free UK delivery
Not happy? - Return your order within 28 days for a no quibble refund including delivery costs.
Free standard UK delivery when you spend over £40
Contact info
Lumina, Park Approach, Thorpe Park, Leeds, LS15 8GB, Leeds, United Kingdom
- 0113 2650222
- support@pharmacy2u.co.uk
- www.pharmacy2u.co.uk
4.7
Excellent
1M reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good and on timw
July 10, 2026
Always sorted and delivered on time and…
Always sorted and delivered on time and saves me a 2 mile walk to the chemist
July 10, 2026
When there was a misunderstanding I was…
When there was a misunderstanding I was able to speak to someone who soon sorted the problem out.
July 17, 2026
A bit slow with second order,i will…
A bit slow with second order,i will have to allow more time for delivery.
July 10, 2026
Excellent service
Excellent service. Reminder to order my medication. Let’s me know when they have my prescription,and when it’s on its way .
July 17, 2026
First class service
July 10, 2026
Very easy to use
Having prescription delivered to the house is great. Pharmacy to you remind you when to reorder and they do the rest. Couldn't be easier. Recommend
July 10, 2026
I got a reminder to order my…
I got a reminder to order my prescription. It was easy to track order, which arrived on time.
July 17, 2026
The way they cut up the packets of…
The way they cut up the packets of tablets is ridiculous & I have cut my fingers many times. The amount of boxes they use is ridiculous
July 9, 2026
Pharmacy2U great but shortage of PO…
Pharmacy2U great but shortage of PO staff meant 4 days late in post. Then package put by front door in 30C sunshine yet 3 of medicines within say store not above 25C.
July 15, 2026
I appreciate the ease I have placing an…
I appreciate the ease I have placing an order,which they send me reminders to do,then Royal Mail deliver to my door.
July 10, 2026
Has always been very simple but do not like or think neccessary the new 2 stage verification, confusing for some of us older customers
Simplicity of ordering, reminders, kept in touch, like a lot of older customers dont like or think neccessary this new 2 stage verification, totally unhappy with that
July 17, 2026
I DID CONTACT YUOR FOR DELIVERY OF MY…
I DID CONTACT YUOR FOR DELIVERY OF MY MEDICATION
PLEASE DELETE MY NAME RROM YUOR RECORDS
AND CONFIRM BY EMAIL
July 13, 2026
Unprompted review
I’ve used Pharmacy2U for years.
I’ve used Pharmacy2U for years.
They always remind me when to re order my prescriptions and delivery is very fast.
July 10, 2026
Great all round service
Great all round service. Regular monthly emails to remind me to order, easy to use ordering and fast delivery. I’m very pleased with this service it’s so much better then putting in endless repeat prescriptions at the doctors , picking them up , taking them to a Pharmacy , queuing to hand them in and then waiting for too long to get the meds given to me. Pharmacy2u has been a God send . I highly recommend this company .
July 17, 2026
always fast on delivery BUT do keep…
always fast on delivery BUT do keep chasing us up for orders
July 17, 2026
Always speedy
July 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.