Pharma Nord UK Reviews 

8,759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting their positive impact on health. The delivery service is frequently highlighted as incredibly fast and efficient, with most orders arriving the next working day and items well-packaged. People also appreciate the friendly, helpful, and efficient customer service, making the ordering process smooth. Additionally, the rewards system is seen as a valuable bonus, enabling consumers to earn free items. However, some customers also noted occasional issues with product availability, mentioning that certain desired supplements were out of stock.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as high-quality,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and prompt delivery, with many... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the quick, efficient... See more

Service

Reviewers mention positive feedback about service, with many describing it as outstanding, brilliant, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,759)

361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Always quick delivery & good product

January 13, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That is fantastic to hear Rosemary, thank you for the review.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistent service

The consistent prompt service. It's the reason I keep coming back.

January 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Ron!

We'd be nothing without our loyal, returning customers such as yourself!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Reliable

Reliable, good quality vitamins. Speedy delivery

January 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks Lynda! So happy you had a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Easy to use website and rapid response

Easy to use website and rapid response. Ordered on Saturday, delivered on Tuesday.

January 17, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mrs Haberfield,

Thank you for leaving a review and sharing your experience!

We always dispatch on the same day if ordered before 3pm Monday - Friday. If you order over a weekend your order will be processed on Monday, reaching you on Tuesday!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good quality vitamins

Good quality vitamins, easy to use website. Have used for several years after an initial recommendation from my GP.

December 22, 2025
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Julia,

That is wonderful to hear! Doctors and GPs reccomend Pharma Nord due to our high quality, high bio-availability and the fact that our vitmains are made to Pharmaceutical Standards!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

From my first ringing up to place an…

From my first ringing up to place an order, I was dealt with courtesy and friendliness and the order was sent out immediately and arrived the next day. What I originally wanted was not available but I was helped to order another item which was perfect.

January 15, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Customer!

We are pleased to hear that you had a great exchange with our customer service team! I'll be sure to pass your comments over for them to read, as they'll be delighted to hear them!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good public relations

I have been saving up the complimentary vouchers enclosed with every box of tablets and applied to Pharma Nord UK to "buy" some expensive tablets. My "purchase" was acknowledged and tablets received within a few days. I was surprised to receive also a telephone call from pleasant lady at Pharma Nord enquiring where I normally bought their products. This is all good public relations.

January 14, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi There!

Thanks for the positive review! We are so pleased to hear that you are making good use of our reward points - they really do add up quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

Beneficial products

I have been buying Omega 7 capsules from Pharma Nord for many years, and I really seem to see the benefit. I am getting old, but don't feel it (and some say I don't look it). My face is not wrinkled, and my skin usually feels hydrated. I also take Statiqinon (I refuse to take prescription statins, as they had a bad side effect on me.) I take Vitamin D too, and have just started taking Bio Fish Oil. I rarely need to visit the doctor. I don't take any prescription medication. I recommend all these products.

January 14, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Vivien,

Thank you for your custom over the years and for taking the time to share your feedback. We really value your opinion!

As you purchase multiple boxes of products from us, you should make sure you check each box for your reward points. They can be exchanged for free products and they quickly add up! You can call us on 01670 534 900 if you need any help setting this up.

We are so pleased to hear you are in such good health, long may that continue!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Ordered Tuesday

Ordered Tuesday, came Wednesday morning! Perfect.

January 13, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Heather,

We always ship with Royal Mail 24, which is why you received your order the next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Wonderful service!

Easy to use website, VERY easy to re-order, and the produce arrives almost as soon as I've paid for it!

January 12, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Darren!

So pleased to hear you're happy with the ease of our website. We have made it as easy as possible top navigate and order, so its great to hear your feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very happy and fast service still…

Very happy and fast service still haven't received my order

January 10, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Laurentino!

Thank you for the postive feedback and for being a returning Pharma Nord customer, we really appreciate your custom.

As you redeemed your loyalty points on this order, it takes a just little longer to process.

But I have authorised this and can confirm that it has been processed and shipped!

Thanks again.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

A great company …

Such a great helpful company and quick delivery

January 3, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Cartole, it means a lot!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always top quality products from Pharma…

Always top quality products from Pharma Nord that do exactly as they say the will. Excellent service and delivery

December 29, 2025
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the fantastic review William, its great to hear that we are getting it right!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great product and quality service

Great product and quality service. Received day after my order.

January 9, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Ms Bowdenleigh,

Thank you for taking the time to share your feedback, we always dispatch the same day if ordered before 3pm!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Omega 7

My parcel arrived safely and on time. I am grateful for receiving vouchers in my packs of Omega 7.

January 4, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Sally,

Thanks for the review! We are grateful that you are making good use of our reward scheme, the points do quickly add up!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great product and very efficient…

Great products and very efficient delivery, always on time!

January 8, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Olena!

Thanks for your review, we always love to hear great feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 3 out of 5 stars

Great company using for a long time

Great company using for a long time
However recently loads of stuff out of stock
Have had to go elsewhere!!!

January 7, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Wendy,

Thank you for being a loyal customer, we really do value your custom over the years.

We're sorry to hear that your favourite products have recently been out of stock, I understand that this will be frustrating. We have seen unprecedented demand for our products in recent months (which we are of course, very thankful for!) but as we manufacture and produce all of our own products at our own factory in Denmark (under strict pharmaceutical control) it can take a little longer to come back into stock - as compared to companies who outsource their production to third parties or buy their products from other sources.

But we will always prioritise quality above quantity, and if it's leaving our factory then you know that your vitamins and supplements have been produced to the very highest of standards.

You can get notfied of our stock when it arrives by going to out website and clicking 'Notify Me' on one of our products. That way you'll receive an email when the stock has arrived and you can then place an order.

We're really sorry for any inconvenience this has caused, but we'd love to see you back soon!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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