Pharmercure Reviews 345

TrustScore 4.5 out of 5

4.6

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Company details

  1. Delivery Service

Written by the company

Pharmercure è la piattaforma per ordinare online e ricevere a domicilio tutti i prodotti acquistabili in farmacia, compresi i farmaci con ricetta.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

345 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service.

July 23, 2025
Pharmercure logo

Reply from Pharmercure

Ciao, grazie mille per questa recensione e per aver apprezzato il nostro servizio.

Il Team Pharmercure

Rated 5 out of 5 stars

Farmaco introvabile

Grazie per avermi procurato un farmaco introvabile nonostante prescritto dalla dottoressa

January 12, 2024
Pharmercure logo

Reply from Pharmercure

Gentile cliente, grazie mille per questa recensione positiva.
Per noi e per le nostre farmacie partner è fondamentale facilitare l'approvvigionamento dei medicinali, soprattutto se difficili da reperire, e supportare i clienti alla ricerca di prodotti carenti.

Il Team Pharmercure


Rated 5 out of 5 stars

Smooth and simple

I just tried Pharmercure, to deliver something when I couldn't go the Pharmacy myself, and everything was quite smooth, simple and efficient.

January 5, 2024
Pharmercure logo

Reply from Pharmercure

Hi Joana, thank you for your review. We're happy we met your expectations and we hope you'll use our service in the future too.

Il Team Pharmercure

Rated 2 out of 5 stars

I do not recommend it if its something…

I do not recommend it if its something urgent. My order came very late

December 13, 2023
Pharmercure logo

Reply from Pharmercure

Dear Customer,
Thank you for your review, it's always very helpful for us to get to know what our users think.

We’re so sorry that your experience didn't match your expectations, but our service does not provide an immediate delivery, as it's clearly stated on our website.
All orders are collected by our riders directly at the pharmacy, and then delivered to the provided customers’ address at the selected time slot. This means that every delivery slot lasts three hours, the morning one is from 11 am to 2 pm and the evening one is from 5 pm to 8 pm.

Your order was delivered at 2pm, so it was on time, even if it wasn't fast enough to satisfy your urgent need.
We really hope our service was useful anyway and that, knowing how it works, you'll give us another chance in the future!

Best regards

Il Team Pharmercure

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