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Philip Jones Jewellery Reviews 

7,386
•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 501 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning jewellery, noting that the pieces look far more expensive than they actually are while remaining wonderfully affordable and well-crafted. Shoppers also love the exceptionally speedy delivery service and the charming, thoughtful packaging that makes every single item feel like a truly special gift ready for any occasion. However, some customers also noted frustrating delivery delays, with a few experiencing lost parcels or unexpected shipping setbacks that disrupted their plans. Others mentioned occasional quality concerns regarding tiny clasps that were difficult to open or items not matching their initial online expectations.

What people talk about most

Product

People report positive experiences with product, highlighting the lovely jewellery and reasonable prices.... See more

Quality

Reviewers mention positive feedback about quality, praising items as well made and looking more expensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the remarkably fast and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting great value and affordability... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick and hassle-free online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more

Rated 5 out of 5 stars

I bought 2 semi precious gemstone charm bracelets, together with an initial charm for each. All items were of good quality for the price and arrived quickly and beautifully packaged. As some of the ge... See more

Rated 5 out of 5 stars

All 3 items purchased are beautiful & lived upto the description on the web page. Pearl bracelet is exceptional bought for friends birthday. The other 2 items were bought for a 17 year olds birthday.... See more

Rated 5 out of 5 stars

What wonderful service and extremely quick delivery. I ordered 2 small delicate "Thank-you for tying the knot necklaces" which were beautiful and dainty. The two small travelling jewellery boxes were... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Designer
  6. Wedding Store

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(7,386)

484 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful bracelet

Beautiful bracelet. Excellent quality. Fast delivery. Highly recommend philip jones !!
Amazing experience😊good luck for your future new designs!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, packaging was superb and of high quality. Necklace was beautiful and very affordable but looks expensive, extremely happy and will order again

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful necklace

Arrived on time. Beautiful necklace and very well made.
Bought as a birthday present for my daughter. She absolutely loved it.
Highly recommend buying jewellery from this company.
I most certainly will be 👍

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous bracelet

Gorgeous bracelet, looks more expensive than it was and well made. Present for my 10 year old niece who loved it. Thanks!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love my Bracelet

Absolutely love my Bracelet, it's beautiful with the Violet on (my mum's name was Violet and there was always Violets in the house ) it is of good quality and value for money, it also arrived next day , exilent service would recommend 😀

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful beads, small necklace, but can be used as a bracelet.

I bought the amethyst small beaded necklace with the intention of wearing it as a necklace. Unfortunately the size is quite small, making the necklace more of a choker than a relaxed-fit necklace. I then had the idea to use it as a bracelet. It wraps around my wrist twice & looks great. What initially was a disappointment turned into a happy result. I love how the bracelet looks and wear it every day. The quality is good & I'd happily recommend it to someone looking for a small necklace or a double-stranded bracelet.

July 10, 2026
Unprompted review

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