Phillips Solicitors Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Lawyer

Information provided by various external sources

Friendly, professional, multi-disciplinary law firm. Family Law, Conveyancing / Property, Criminal Defence and Wills & Probate.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Fantastic firm of Solicitors.

I totally recommend this firm of solicitors. As an executor of an estate with a sale of a property, which turned out to be a stressful sale, Claudia Barrow was outstanding in her tenacity, her patience and her professionalism to getting this sale to completion. Throughout it all, which in total was over 7 months, she kept us up to date at each stage, always with a smile. When I was looking for a company to appoint to act on our behalf, Phillips were the only one who would discuss the case with me prior to appointing them, which was why I chose them to represent us. Thank you to the team at Phillips, Claudia, Giselle, Denise, Emma to name but a few. I am now appointing them again for the sale and purchase of my personal estate.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to say a massive thank…

I would like to say a massive thank you to Danielle Taylor for navigating me successfully through my divorce.
Thank you for your professionalism, hard work, empathy, support and dedication to the case.
It was a very difficult time for me and you gave me hope for the better future. You showed me the light at the end of the tunnel.
I couldn't ask for a better solicitor and I would highty recomended you. Danuta Gardynska -Lojuk

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company!

I have used Phillips twice now for property purchases and both times they could not have been more efficient! I highly recommend this firm they are very professional!

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

After searching for many solicitors, we decided to use phillips. Amazing service, we had many set backs due too my partner being in the army and away at the same time, which was our fault. We are a very relaxed couple, we let the solicitors do their job and what a job it was. Jo was amazing the whole experience, I recieved emails and a call when needed. My whe family now use phillips and I also promote phillips. Thank you for all the work

March 13, 2021
Unprompted review
Rated 1 out of 5 stars

I would not recommend using this firm

I would not recommend using this firm. We used them to purchase our first home. They made it rather stressful due to lack of contact and taking a while to call back when leaving a message at the office (when they did call back). When finally getting round to getting a call back we always left like an inconvenience and never had a straight answer. The solicitor never seemed to know much which I thought was rather concerning. This left us rather confused and angry as to not having a useful update. We were under the impression we had an agreed date and we called for an update 4 days before to tell us we weren’t completing on the date. We even ended up doing some of the work ourselves. In my opinion, rude and unreliable solicitors and little value for money. We have made a formal complaint and are awaiting a response however if the response is anything like the service I’m not expecting much. If you want to a solicitor that is proactive and gives regular updates whilst being polite and professional do not use Philips Solicitors as you will not get this service. I will never be using them again and I will be advising everyone not to use them.

July 11, 2020
Unprompted review
Phillips Solicitors logo

Reply from Phillips Solicitors

We’re always sorry to receive negative feedback which we see you have posted on Yell, TrustPilot, Facebook and Google. We did of course respond fully to the complaint received prior to you leaving these reviews. After a thorough investigation we concluded that the complaint wasn’t founded on an accurate basis and was in fact significantly different to these reviews.

Whilst we hadn’t always been able to respond to emails and phone calls as quickly as we would have liked, there were no delays to the transaction. We felt that some account ought to be taken of the impact on normal working practices of the Covid19 pandemic. Your right to an opinion is respected but in this case it isn’t shared.

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