Ordered a shirt which arrived very fast and was even better than expected in terms of style and quality. Followed it up immediately with an order for 2 more shirts - one each for my wife and me.... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ordered, with 48 hours products, arrived beautifully and stylistically packaged. The clothes are well finished, fit well and just that little bit different. Already get plenty of positive comments, wh... See more
Company replied
Phix is far and away the best clothing brand online. Their customer service is amazing. Their delivery times are always accurate. The clothes actually fit! I don’t normally do these reviews, and I... See more
Company replied
First of all shipping is super fast. I placed multiple orders over time. Difficult to find clothes of this type anywhere else. Wish they make western shirts in denim too. Return process is super smoot... See more
Company replied
Company details
Written by the company
For the 'Rock 'N Roll' Soul
Contact info
Conavon Court, 12 Blackfriars Street, M3 5BQ, Manchester, United Kingdom
- info@phixclothing.com
- www.phixclothing.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Phix Velvet shirts
Have about 5 of their velvet shirt honestly love them beautifully made and stunning styles get a lot of compliments on them 👌🏼
September 13, 2025
Unprompted review
Reply from Phix Clothing
Hi,
Thank you for your great review!
I'm happy to hear that you have a few of our velvet shirt styles and are happy with them! Our range of velvet shirts are unique to Phix, and it is great that you get complimented when you wear them.
Thanks again for leaving this feedback, and we look forward to you shopping with us again soon.
Kind regards,
Cam @ Phix
GREAT QUALITY OF THE GARMENTS
GREAT QUALITY OF THE GARMENTS, FAST SHIPPING, WILL BUY AGAIN
September 1, 2025
Unprompted review
Reply from Phix Clothing
Hi Daniel,
Thank you for your review!
We are happy to hear that you are pleased with the clothing's quality and that you are happy to purchase from us again.
Thanks again for taking the time to review, and we look forward to your next order!
Kind regards,
Cam @ Phix
I ordered a Black Knit Lace Trim…
I ordered a Black Knit Lace Trim Shirt. Delivery was swift… received it within 5 days. Once I opened the beautiful black box… I was ELATED!! The shirt is ABSOLUTELY stunning. It’s truly an eye catcher. There was even a little thank you note from the sales associate… thanking me for my business. You will not go wrong with PHIX. Way to go PHIX!!!
September 8, 2025
Unprompted review
Reply from Phix Clothing
Hi Shawn,
Thank you for your review!
It is great to hear how pleased you are with your new shirt and the service you received! We aim to offer great quality clothing with premium delivery services and I am glad this is what you have received.
We appreciate you taking the time to review us, and we look forward to your next order!
Kind rgeards,
Cam @ Phix
Luxury quality and amazing fits - Customer service excellence
Great clothing items with a beautiful style and feels top notch quality - originally I had issues with the shipping service but let me explain:
Sadly the items didnt reach me in time for a event, but the team reached out to me to apologize and kindly stated if I needed alternate sizings and another return, they would organize the collection for free.
On top of that they gave me the option of a free item due to the inconvenience. They went above and beyond any expectation of righting any issues.
They could have EASILY like many a company, shrugged their shoulders and gone, ah well sorry here is 5% off on another order. Which you would almost forgive considering they are still a growing brand but they exceeded that by a mile.
I will for sure be shopping here again and recommending this brand highly
If you feel like buying some luxury clothing that looks and feels amazing, then do yourself a favour, shop at Phix.
September 8, 2025
Unprompted review
Reply from Phix Clothing
Hi Shane,
Thank you for your review.
I am sorry to hear that parts of your experience with us fell below expectations.
I am sorry to her that the exchange your exchange had not arrived for your event, and I can understand how disappointing this must be.
Our team work hard to process every return as promptly as possible, and we will look further into how this process can be improved in the future.
We appreciate all the comments included in your review, and our team will be in touch with you about this and I hope we can help improve this for you.
Kind regards,
Wes @ Phix
quality of
quality of
my shirt was ok at best. underwhelming for the price
September 3, 2025
Unprompted review
Reply from Phix Clothing
Hi Grikor,
Thank you for your review.
I am sorry to hear that this shirt wasn't what you expected for the price - we take pride in the high standard of our clothing and we would like to hear more about this.
We have reached out to hear more about your thoughts and discuss how we can improve your experience with us, and we look forward to your response.
Kind regards,
Cam @ Phix
Hello if my chest is 42 inches will you…
Hello if my chest is 42 inches will you recomand buy XL ?
And if my waist 37 inches and there is 37 what size would you recomand for trousers r jean
Thank you !
June 11, 2025
Unprompted review
Reply from Phix Clothing
Hi Robertas,
Thank you for getting in touch.
For sizing enquiries, please email info@phixclothing.com and our team would be happy to help with this!
Kind regards, Cam @ Phix
Perfection
Awesome. Beautiful clothing and accessories. Professionally packed, fast delivery. Just Perfect. Highly recommended :)))))))) Thank you!!!
August 15, 2025
Unprompted review
Reply from Phix Clothing
Hi Adam,
Thank you for your review!
It is great to hear such kind feedback about our clothing and accessories, as well as the quick delivery you received!
Thank you for taking the time to review us, and we look forward to you ordering with us again.
Kind regards,
Cam @ Phix
Delivery was quick and I love the…
Delivery was quick and I love the merchandise. It’s exactly my style and fits great 👍
August 25, 2025
Unprompted review
Reply from Phix Clothing
Hi Hwasung,
Thank you for your review!
I am happy to hear that you like your new Phix items, and that they fit you well. We appreciate you taking the time to share your feedback, and we look forward to your next order!
Kind regards,
Cam @ Phix
Initially off but customer service came through better than expected
• Garment was oversized.
• Returned at my own expense (from the US).
• Was told the replacement was coming (provided a tracking number).
• After multiple inquiries on my part, was informed days later that they couldn’t fulfill the exchange.
• Initially, Phix only offered a refund of the initial purchase—so basically I paid the cost of returning, which was half the price of initial price, and had nothing to show for it.
Update: A couple of days later Phix reached out, apologizing, and offered a discount on a replacement shirt given the challenges. I took them up on the offer which was appreciated. I've adjusted my rating based on their customer service. BTW, got a size smaller for the replacement and it's still rather large even though a different style shirt.
An additional update: I hadn't realized it at the time but Phix not only offer a replacement shirt of higher value but also reimbursed the cost of the initial purchase. This was a very nice gesture, somewhat unexpected, and made me feel significantly better about their customer service approach. I'm glad because I really like their clothing and will continue to be a customer. I adjusted my initial rating to reflect my most recent opinion.
Update of update: for US customers, Phix has a presence in NJ now so that should alleviate the shipping/return challenges.
August 24, 2025
Unprompted review
Reply from Phix Clothing
Hi Timothy,
Thank you for your review and I am sorry that your initial experience was not as expected. We appreciate feedback of all kinds, as we are always keen to understand how we can improve.
I am happy that our team were able to improve your experience on this occasion, and we appreciate your feedback and giving us the opportunity to provide the expected service to you!
Thank you again for your feedback, and we hope you would like to shop with us agin in the future.
Kind regards,
Cam @ Phix
Beautiful clothing
Beautiful clothing
Fast delivery
Sizes do vary within their collection
August 19, 2025
Unprompted review
Reply from Phix Clothing
Hi Zorro,
Thank you for taking the time to leave a 5-star review based on the styles you have ordered. It's very much appreciated.
We recommend using the sizing chart on the product page for each item, here you will find general measurements for each size.
We are always happy to offer advice and guidance on particular styles that you may have queries about as well in particular style and fit.
Our jackets and shirts are designed to fit an individual's chest and this is the recommended measurement to refer to when selecting a best suited size. For example, our medium size is to fit a 38 inch chest and our large size is to fit a 40 inch chest.
You will also want to consider the material of the styles you are interested in. For example, cotton and velvet shirts have some stretch to them, particularly velvet. Viscose also has stretch but not as much and the material is significantly thinner and Satin based shirts have very little stretch. These factors can sometimes make a difference to the most suitable size and influence the style that you are aiming for.
We are always on hand to answer any queries at all.
Thanks again for the review and we look forward to your next order!
Kind regards,
Wes @ Phix
Excellent quality and fabulous design
Excellent quality and fabulous design. Im a size 8 woman and the XS looks great on me. It’s not tight fitting because obviously a size 8 female has a different body to a male model but it still looks fab and I’ve had a ton of compliments. The parcel was delivered incredibly quickly and was beautifully packaged too.
August 15, 2025
Unprompted review
Reply from Phix Clothing
Hi Xandra,
Thank you for your review.
I am happy to hear that you found a suitable size for you from our range! We are also always happy to help via email with any sizing queries you may have, as we have plenty of female customers who enjoy our shirts and jackets.
Thank you for your kind comments on our speed and presentation too, we work hard to ensure our customers can receive the best possible experience with us.
Thanks again, and w look forward to your next order!
Kind regards,
Cam @ Phix
I am new to Phix...and will definitely return!
What made it great is the customer service! Truly a VIP experience, with your personal and fast communication and your prompt delivery. Add to that your knockout style of clothing. I have found nothing that matches your style and quality of service here in the US. Many thanks!
August 8, 2025
Unprompted review
Reply from Phix Clothing
Hi David,
Thank you for leaving a 5-start review!
We understand how much it matters to our customers that support is available prior to purchase and particularly for any queries relating to sizing or particular styles that you might be interested in.
On the rare occasion that there is an issue with an order or style, we will always ensure that it is dealt with as a priority and resolved with a matter of urgency.
We regularly receive many compliments on how unique our styles are and that our United States customers love that we deliver within 3 business days from date of dispatch.
Thanks again for the review and we look forward to your next order!
Kind regards,
Wes @ Phix
Every purchase has been fantastic
Every purchase has been fantastic, great quality and Customer Services and Next level
August 6, 2025
Unprompted review
Reply from Phix Clothing
Hi Lewis,
Thank you for taking the time to leave 5-star review!
It's great to hear that you loved your order and were pleased with the service that you recevied.
Our customer services team are always happy to help with any queries including sizing or specific styles that you are interested in prior to purchase.
Thanks again for the review and we look forward to your next order!
Kind regards,
Wes @ Phix
Reply from Phix Clothing
Hi Melanie,
Thank you for taking the time to leave a 5-Star review!
It's great to hear that you were happy with the service that was provided and we look forward to your next order!
Kind regards,
Wes @ Phix
Excellent Quality
Fantastic customer service, and product of high quality (both cotton and viscose) clothing which I bought
July 26, 2025
Unprompted review
Reply from Phix Clothing
Hi, thank you for your 5 star review!
Thank you for your kind comments regarding our product quality and the standard of our customer service. We work hard to ensure the fabrics we use are the highest standard available and it is great to hear that you are happy with your. items!
Thanks again, and we look forward to your next order.
Kind regards,
Cam @ Phix
Amazing products and service
Iv been looking for good quality 70s inspired clothing for ages, found phix snd honestly will never shop anywhere else. Wish I’d discovered this brand earlier! Iv already spent nearly 1k in the last two months. I want everything on there. Delivery was fast! Returned a couple of things as I didn’t know what size I was but the returns process was fast and refund was speedy!
August 1, 2025
Unprompted review
Reply from Phix Clothing
Hi, thank you for your great review!
It is great to hear how happy you are to have discovered Phix! We are pleased to hear that you received your deliveries quickly and are happy with the quality of our clothing.
We appreciate you placing multiple orders with us, and we look forward to you shopping with us in the future.
Kind regards,
Cam @ Phix
Reply from Phix Clothing
Hi Paul,
Thank you for your 5 star review!
Thank you for your feedback on your order. I am happy that you are pleased with your shirt, and we appreciate all your comments!
Thanks again, and we look forward to you shopping with us again.
Kind regards,
Cam @ Phix
I loved the experience ❤️
July 29, 2025
Unprompted review
Reply from Phix Clothing
Hi Fuat,
Thank you for taking the time to leave a review!
I am happy you had a great experience with us, and we appreciate you sharing this.
Thanks again, and we look forward to your next purchase!
Kind regards,
Cam @ Phix
Beautiful Jacket!
Beautiful Jacket!...Beautifully packaged and prompt delivery. Unique stylish design and lovely fit.
I get the strong feeling of Phix loving what they do and doing it really well
July 27, 2025
Unprompted review
Reply from Phix Clothing
Hi,
Thank you for your review!
We are happy to hear such positive feedback about your jacket order! We do care about offering unique and exciting clothing, along with the best experience possible.
Thank you again for your 5 star review, and we look forward to you ordering with us again soon!
Kind regards,
Cam @ Phix
Excellent clothing
Good quality clothes, well presented, had to return item for different size happy to help sorted within days. I would recommend customer service and clothing quality. Excellent
July 13, 2025
Unprompted review
Reply from Phix Clothing
Hi Scott,
Thank you for leaving this feedback!
I am pleased to hear that our team made your exchange process quick and simple, and it's great to hear that you'd recommend us.
Thank you again for your review, and we look forward to you shopping with us soon.
Kind regards,
Cam @ Phix
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