The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more
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I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more
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I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more
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The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more
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Company details
Written by the company
Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.
Contact info
Keys Business Village, Keys Park Road, Cannock, WS12 2HA, Staffordshire, United Kingdom
- 0345 500 8811
- info@phoenixhsc.co.uk
- www.phoenixhsc.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
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Great experience with Wayne
Great experience with Wayne, really knowledgeable and made the course enjoyable
May 26, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It’s great to hear that you had such a positive experience with Wayne and found the course enjoyable.
We’re especially pleased that his knowledge and delivery made a strong impression. Creating an engaging and supportive learning environment is something we’re very proud of, so it’s wonderful to know this came through in your experience.
Wayne will really appreciate your kind words.
All the best,
Team Phoenix
Useful course with applicability to me…
Useful course with applicability to me work environment.
May 26, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Jonathan. It’s great to hear that you found the course useful and relevant to your work environment.
Making sure the content can be applied in a practical, real‑world context is something we place great importance on, so it’s wonderful to know it supported you in your role.
All the best,
Team Phoenix
NVQ Level 6
I undertook my NEBOSH with Phoenix Health & Safety, and I always knew if I was to undertake my NVQ Level 6 I would do it with them.
Ann Mitchell my assessor was absolutely fantastic, she always responded to my questions on the same day, and with meaningful advice and guidance that helped to keep me on track.
Phoenix Health & Safety are always a company I recommend to others.
May 22, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your experience, Sophie. It’s wonderful to hear about your continued trust in Phoenix, from your NEBOSH qualification through to your Level 6 NVQ — that really means a great deal to us.
We’re especially pleased to hear how much of a difference Ann made to your journey. Her responsiveness, clear guidance and meaningful advice are exactly what we aim to provide, and it’s fantastic to know she helped keep you focused and on track throughout the process.
Thank you also for recommending Phoenix to others. Your support is truly appreciated.
All the best,
Team Phoenix
Relatively easy to get to grips with
Relatively easy to get to grips with. Good communication. Shane Goss made the course very enjoyable and understood all of the questions thrown at him from course members.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, William. It’s great to hear that you found the course easy to get to grips with and that communication throughout was clear and helpful.
We’re especially pleased to hear how much you enjoyed Shane’s delivery. His ability to make sessions engaging while confidently addressing all questions is something we’re very proud of, and it’s fantastic to know this contributed so positively to your experience.
Shane will really appreciate your kind words.
All the best,
Team Phoenix
I found the course interesting and the…
I found the course interesting and the instructor was very engaging. The course content was relevant and thoroughly explained. Course content followed the course literature closely. I would recommend phoenix to a colleague or friend.
May 20, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Harvey. It’s great to hear that you found the course interesting and the content both relevant and clearly explained throughout.
We’re especially pleased that the instructor’s engaging approach made a positive impact on your experience, and that the course closely followed the literature to support your learning in a structured way. That consistency is something we aim to provide across all our programmes.
Thank you as well for recommending Phoenix to others. We really appreciate your support.
All the best,
Team Phoenix
Just finished a 9 day NEBOSH course…
Just finished a 9 day NEBOSH course with Shane Goss. He is knowledgeable, non judgmental and just naturally put us all at ease. Great asset to Phoenix! Thanks Shane!
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Claire. It’s fantastic to hear how positive your experience was on the 9 day NEBOSH course.
We’re especially pleased to hear how much Shane’s approach stood out. His knowledge, supportive nature and ability to create a relaxed, non‑judgemental environment are qualities we’re incredibly proud of. It’s great to know he helped everyone feel at ease and contributed to such an enjoyable learning experience.
Shane will really appreciate your kind words.
All the best,
Team Phoenix
A well organised and thought out course…
A well organised and thought out course that allows sufficient time for questions, reflection and group work. Excellent trainer Shane was super helpful and made the course user friendly.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback. It’s great to hear that you found the course well organised and thoughtfully structured, with plenty of opportunity for questions, reflection and group work.
We’re especially pleased to hear how much you valued Shane’s delivery. His helpful, approachable style and ability to make the course user friendly are qualities we’re very proud of, and it’s fantastic to know this had such a positive impact on your experience.
Shane will really appreciate your kind words.
All the best,
Team Phoenix
NEBOSH
Great variation in means of communicating the required information, rather than just reading books and power points.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Ed. It’s great to hear that you appreciated the varied approach to delivering the course content.
We’re pleased that the mix of teaching methods helped bring the material to life beyond just slides and textbooks. Creating an engaging and interactive learning experience is something we place real importance on, so it’s wonderful to know this worked well for you.
All the best,
Team Phoenix
NEBOSH
NEBOSH, Construction certificate. Really enjoyed the 2 weeks with Wayne Haywood, great tutor, great venue, great group.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Dylan. It’s fantastic to hear how much you enjoyed the two weeks on the NEBOSH Construction Certificate course.
We’re especially pleased that Wayne’s delivery made such a positive impression. His expertise and engaging approach are key to creating a supportive and enjoyable learning experience. It’s also great to hear that the venue and group added to such a positive overall experience.
Wayne will really appreciate your kind words.
All the best,
Team Phoenix
NEBOSH GNC Training. Pete Hannigan
I recently completed the NEBOSH GNC training with Peter Hannigan. Pete’s industry experience and quick wit made an intensive syllabus feel engaging, relevant and genuinely comprehensible. The Southampton venue was well equipped and provided an excellent learning environment. Overall it was a great training package and I feel prepared with the tools and confidence needed to pass the exam. Cheers Pete!
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such detailed feedback, Jonathan. It’s fantastic to hear how positive your experience was on the NEBOSH GNC training.
We’re especially pleased to hear how much Pete’s delivery contributed to your learning. His industry experience, combined with his engaging style and quick wit, really helps make a demanding syllabus feel accessible and relevant. It’s great to know that this approach helped build your understanding and confidence throughout the course.
We’re also delighted that the Southampton venue provided a strong learning environment and complemented the overall experience. Knowing you’re heading into your exam feeling prepared and confident is exactly what we aim for.
Pete will really appreciate your kind words.
All the best,
Team Phoenix
Exceptional NGC course delivery.
The face-to-face NEBOSH General Certificate course was very helpful and broke down the content. The course was delivered by Peter Hannigan who really knows the subject and his style of delivery was exceptional. He made a very dry subject enjoyable.
I don't think we could have had anyone better than him. I would attend any course delivered by him and would recommend to anyone.
The hospitality/service delivery from Doubletree was also exceptional.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a detailed review. It is fantastic to hear how valuable you found the NEBOSH General Certificate course and that the face to face delivery helped break down the content in a clear and accessible way.
We are especially pleased to hear how highly you rated Peter’s delivery. His depth of knowledge and engaging teaching style make a real difference when covering a subject that can feel quite dry, so it is wonderful to know he made the experience both enjoyable and impactful for you. Your comment about not being able to have had anyone better will mean a great deal to him.
It is also great to hear that the venue and hospitality at the DoubleTree supported such a positive overall experience. Creating the right environment for learning is something we take seriously, so we are glad this complemented the course so well.
Thank you again for your recommendation and kind words.
All the best,
Team Phoenix
Training done in Southampton provided…
Training done in Southampton provided by Pete Hannigan who provided excellent coaching and guidance throughout the two weeks and catered for our groups varied background and levels of knowledge very personable and engaging and has left me feeling very prepared for my exams
May 11, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, James. It’s great to hear how positive your experience was during the training in Southampton.
We’re especially pleased to hear how much you valued Pete’s coaching and guidance throughout the two weeks. His ability to adapt to different levels of knowledge while keeping everyone engaged and supported is something we’re very proud of. It’s fantastic to know he helped you feel prepared and confident heading into your exams.
Pete will really appreciate your kind words.
All the best,
Team Phoenix
Two weeks of exceptional training given…
Two weeks of exceptional training given by Pete Hannigan.
Pete kept things interesting and made the course easy to follow.
May 21, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, James. It’s fantastic to hear how much you valued the two weeks of training.
We’re especially pleased to know that Pete’s delivery made the course both engaging and easy to follow. His ability to keep learners interested while simplifying complex content is something we’re very proud of, and it’s great to hear this came through in your experience.
Pete will really appreciate your kind words.
All the best,
Team Phoenix
L6 NVQ Occupational Health and Safety - Ann Mitchell
Working with Ann Mitchell throughout my Level 6 NVQ in Occupational Health and Safety has been an incredibly positive experience. From the very beginning, Ann created an encouraging and supportive environment that made even the toughest parts of the course feel manageable. Her positivity was constant and genuine and it made a huge difference during the moments when the workload felt overwhelming. Ann explains things clearly and gives constructive guidance. I can honestly say that her encouragement kept me pushing forward when I needed it most. Ann is not just a knowledgeable assessor - she cares about progress and wellbeing. I am grateful for her support and anyone who is appointed Ann as an assessor needs not worry.
April 17, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a thoughtful review, Beth. It’s wonderful to hear how positive your experience was while completing your Level 6 NVQ in Occupational Health and Safety.
We’re especially pleased to hear how much of a difference Ann made to your journey. Her ability to create a supportive and encouraging environment, particularly during the more challenging stages, is something we’re very proud of. It’s great to know that her clear guidance, consistent positivity and genuine care helped you stay motivated and confident throughout the process.
Your recognition of both her professional expertise and her focus on learner wellbeing will mean a great deal to her. Supporting learners not just academically but personally is at the heart of what we aim to deliver.
Thank you again for your kind words and recommendation. We truly appreciate it.
All the best,
Team Phoenix
Signed up for the classroom, got shifted to the online version
Signed up for the 4-day Fire Mgt Classroon course, which was cancelled at the lst minute and given the option of an online Teams alternative. Phoenix wouldn't commit to running any classroom based training. Why is a classroom my preferred option; I have profound hearing loss, so rely heavily on lip reading, possible in a classroom, hugely difficult on Teams. Over four-days I managed to pick up on approx' 50% of what was said, fortunetly (or unfortunetly, depending on how you feel about these things) the course was entirely PowerPoint based. So, I picked up on much of what was delivered from the slides, not much from the audio, it remains to be seen whether I pass the course. As an aside, the classroom course is obviously more expensive than the online course, but Phoenix obviously hang on to the differance when they switch your course
April 20, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your detailed feedback, Paul. We are sorry to hear that your experience did not meet your expectations, particularly given the circumstances around the course delivery.
We understand how important a classroom setting is for your learning needs, especially with hearing loss and the reliance on lip reading. The late change to an online format clearly made the experience more challenging for you, and we sincerely apologise for the impact this had on your ability to fully engage with the course.
We believe one of our team has gotten in touch with you already and, again, apologise deeply for the issues we caused due to cancellation.
Thank you for sharing your feedback.
Kindest regards,
Team Phoenix
Great course, brilliant instructor
So the course isnt the easiest of courses. Requires alot of processing to take all the information in, seeing as there is a lot of it. But the course is brilliant. And what made it was having a brilliant instructor/tutor to take us through it in great depth but allow us to understand every part. Stuart is a fantastic teacher and deserves alot of credit. His way of teaching really allows you to gain all the knowledge,information you need and require to set you in good stead for the exams. Great course, brilliant instructor. Thanks Stuart and Phoenix.
May 5, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such detailed feedback, Gary. It’s great to hear how much you valued the course and appreciated the depth of knowledge covered, even with how challenging and content‑rich it can be.
We’re especially pleased to hear how much of a difference Stuart made to your experience. His ability to guide learners through complex material with clarity, patience and depth — while ensuring everyone keeps pace and understands each element — is exactly what we aim for. Knowing his teaching style has helped set you up with the knowledge and confidence needed for your exams will mean a great deal to him.
Thank you again for your kind words and recommendation — it’s truly appreciated.
All the best,
Team Phoenix
Great NVQ Experience – Fantastic Support from Tutor
I recently completed my NVQ and overall had a really positive experience with the provider. The course itself was well-structured and straightforward to follow, giving me a clear understanding of what was required at each stage.
What really made the difference for me, though, was my tutor, Rebecca Walsh. Always supportive, approachable, and quick to respond, she made everything feel much less stressful. She explained things clearly, gave helpful feedback, and genuinely seemed to care about helping me succeed.
The provider had good systems in place and kept things organised, but it was the tutor’s encouragement and guidance that kept me motivated and on track throughout.
I’d definitely recommend this NVQ provider to others, especially if you get a tutor like mine!
April 30, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share such a thoughtful review, Becky. It is wonderful to hear how positive your NVQ experience was and that you found the course well structured and easy to follow throughout.
We are especially pleased to hear how much of a difference Rebecca made to your journey. Her supportive and approachable style, along with clear guidance and timely feedback, is exactly what we aim to provide. It is great to know she helped make the process feel manageable and kept you motivated from start to finish. She will really appreciate your kind words.
It is also fantastic to hear that our systems and organisation supported your learning effectively. Creating a smooth and well guided experience is something we take great pride in.
Thank you again for your recommendation. It truly means a lot.
All the best,
Team Phoenix
The is not an easy course to complete…
The is not an easy course to complete and quite difficult if not from a H&S background. However, the trainer Stuart made it an enjoyable and easy to follow course, great method of teaching and explaining complex questions and tasks. Presentable, knowledgeable and approachable, all good traits for a someone teaching students. I would recommend this company to people looking to learn and self develop.
May 15, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Peter. It’s great to hear that you found the course enjoyable and easy to follow, especially given how challenging it can be without a health and safety background.
We’re particularly pleased to hear how much Stuart’s teaching made a difference to your experience. His ability to explain complex topics clearly, along with his approachable and engaging style, is something we’re very proud of. It’s fantastic to know he helped make the learning process more accessible and rewarding for you.
Thank you also for recommending us to others looking to develop their knowledge. We really appreciate your kind words.
All the best,
Team Phoenix
Good NEBOSH course
This course was delivered very well by Stuart.
Good classroom discussions to bounce off one another with very detailed examples and anecdotes from Stuart.
Task specific work was very beneficial.
May 15, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Aidan. It’s great to hear that you found the NEBOSH course well delivered and engaging.
We’re especially pleased to hear how much you valued Stuart’s approach. His use of detailed examples and real‑world anecdotes, along with encouraging open classroom discussion, is key to helping learners build a deeper understanding of the content. It’s also fantastic to know that the task‑specific work added real benefit to your learning experience.
Stuart will really appreciate your kind words.
All the best,
Team Phoenix
Engaging and structured, Stuart was great!
Stuart was great, a structured, professional and engaging approach to learning the NEBOSH syllabus. Would recommend taking the course with Phoenix.
May 15, 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Matthew. It’s great to hear that you found the course both engaging and well structured, and that Stuart’s approach made such a positive impression.
We’re delighted that his professional and engaging delivery helped bring the NEBOSH syllabus to life in a clear and accessible way. That balance is something we work hard to achieve, so it’s fantastic to know it supported your learning experience.
Thank you as well for recommending Phoenix. Stuart will really appreciate your kind words.
All the best,
Team Phoenix
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