Excellent Service
Excellent Service! The idea is amazing and the service provided is second to none. Thank you from us and our beneficaries.
October 28, 2021
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Company details
Written by the company
Phones for Patients are collecting donated mobile devices, chargers and cables, preparing them and then deploying them to participating UK NHS hospital wards and care homes (for free) for their patients and residents to be able to remain in contact with their loved ones during their stay. By preparing, we mean securing, centrally managing, and deploying communication and other apps to these devices. In addition, we’re working with various NHS bodies to develop best practices around these use cases and share these with the participating organisations. Phones for Patients has supplied over 8,500 donated mobile devices to over 500 care homes and hospitals. Phones for Patients is a registered charity in England and Wales (1191293)
Contact info
Bridge House, Anderson Road, CB24 4UQ, Cambridge, United Kingdom
- 01223 967 800
- info@phonesforpatients.uk
- www.phonesforpatients.uk
Most of our residents use whatsapp to…
Most of our residents use whatsapp to communicate, only 1 mobile worked for it which a resident didn't want to share, the other phone could only have a normal phone call on. was a nice idea but would have been better if they other phone were not limited.
May 6, 2021
Reply from Phones for Patients
Hi Admin,
I'm very sorry to hear of your difficulties. We love solving any issues that may crop up, so please do call our 24x7 support hotline to discuss these at the time. In this case, we're reaching out to make other devices available for your residents.
Thank you for your review and we hope to improve our service to you going forwards,
Jason
Reply from Phones for Patients
Hi Michelle,
Thank you your kind review - we are grateful to have been of help.
Thanks again,
Jason
Fantastic service!!
The team at Phones for Patients were really helpful. They provide an excellent service which has enabled many residents in our sheltered schemes to become more digital connected, using the phones to contact loved ones as well as day-to-day services. We are really grateful and would definitely recommend the service.
May 5, 2021
Reply from Phones for Patients
Hi Emily!
Thank you for your kind words - glad we were able to be of help.
Jason
Amazing initiative
We were absolutely thrilled to be able to help facilitate the distribution of these mobile devices to care home residents wanting to have contact with their loved ones through lockdown.
P4P's 24/7 help line and technical support was amazing and we are very grateful to them and to those who donated the devices.
April 30, 2021
Reply from Phones for Patients
Hi NCA Team!
Thank you for your help in distributing these to so many of your care homes and residents. We are eternally grateful for your assistance with this project.
Thanks, Jason
Great service for the residents in my…
Great service for the residents in my care home. Keep up the great work.
JC
April 29, 2021
Reply from Phones for Patients
Thanks JC, we certainly intend to!
Great service for our residents
April 29, 2021
Reply from Phones for Patients
Hi Nicola,
Thank you for your review!
Jason
Very helpful at a time when we needed…
Very helpful at a time when we needed more technology and excellent service from start to finish without any cost to care home
April 29, 2021
Reply from Phones for Patients
Hi Hitesh,
Thank you for your kind words. Glad to be of help during these difficult times.
Jason
This has been a life line for some of…
This has been a life line for some of our residents to enable them to have contact with family, friends and other online resources
April 29, 2021
Reply from Phones for Patients
Hi Diane,
We are so pleased to have been of help. Thank you for your review!
Jason
The donated phones helped out so much…
The donated phones helped out so much for our care home during the pandemic. Our residents had a better chance to stay in regular contact with their families and friends.
April 29, 2021
Reply from Phones for Patients
Hi Egle,
We really appreciate your review. Thank you for sharing.
Jason
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