These people stole my phone - no real response since receiving my phone on 27 March 2025 - you can’t reach them anywhere on any of their contact methods - when you cancel your listing your device disa... See more
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Don’t use this Phonetrdr to sell your phone!!!!!! Since December 2024, I've been fighting to get payment for my phone from Phonetradr Mbombela. They sold my phone but haven't paid me despite endl... See more
Please, anyone considering using this service, PLEASE THINK AGAIN AND EXERCISE CAUTION!!!! These people have taken my phone and are refusing to return it. They ignore your phone calls and email... See more
I recently sent my phone to Phonetradr South Africa to be sold. I've since decided to delist and get my phone back, but they're not responding to my emails or calls. I've even contacted the courier co... See more
Company details
Information provided by various external sources
Buy or sell a used phone at Phonetradr. Sell your used phone quickly and easily. Browse our wide selection of used phones from Samsung, Apple, and Huawei, and choose a used phone backed by a 12 month warranty. Delivery is fast, free and fully insured, ...
Contact info
2196, Sandton, United States
- www.phonetradr.com
1.5
Bad
30 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sold my phone and no payment for over 3 weeks!
Company took my phone and sold it and for over 3 weeks is ignoring all my communication across all channels and no payments are being made to me. Disgusting service and no care at all for customers. I doubt this is even legit. Rather use Bobshop where you will at least get some sort of a guarantee
December 12, 2024
Unprompted review
Phonetradr is Legit!
Bought and paid for a used Samsung S22 Ultra and received a brand new, still sealed boxed phone. Excellent Service and good communication. I'll definitely do business again and can recommend them 100%.
October 29, 2024
Unprompted review
Massive SCAM
Sold my iPad through them. They told me my item has been sold as it is not listed on their website but now have gone quiet. No answer on calls, no response on email and no money for my product.
August 29, 2024
Unprompted review
Phonetradr - They stole my phone and ghosted me
Please, anyone considering using this service, PLEASE THINK AGAIN AND EXERCISE CAUTION!!!!
These people have taken my phone and are refusing to return it. They ignore your phone calls and emails, and even their WhatsApp service does not respond.
After I cancelled my listing on their website, I was met with complete silence. Their company doesn't even have auto-responders to acknowledge my cancellation.
I have taken action with the consumer protection agency and am discrediting their name on every review site possible. I urge everyone to do the same.
August 5, 2024
Unprompted review
Phone was sold last year December and…
Phone was sold last year December and its july 2024 and they have been saying they will make payment and all sorts of stories with their accounts Emma is useless and the office doesn’t answer phones and still waiting
I WOULD NOT RECOMMEND ANYONE TO SELL OR BUY ITEMS FROM PHONETRADR!!
December 27, 2023
Unprompted review
VERY DISAPPOINTED guys this platform is…
VERY DISAPPOINTED guys this platform is a scam, it’s should be closed, they never send my money , they just stole my phone.
February 20, 2024
Unprompted review
Complete Scam!!
They have stolen my Samsung A53 which was supposed to be sold…no answer from the call center and I've tried 5 times... no response from my 7 emails honestly very sad . It's not like I waited a day... it was sent in 25/03/2024 it is now 21/05/2024
May 21, 2024
Unprompted review
Very bad service
Very bad service, I could not get my money or my phone back after I gave phonetradr my phone to sell for me. Only received my money after weeks, when I threatened to open a case
February 14, 2024
Unprompted review
PLEASE AVOID AT ALL COSTS!!
It has been 6+ months since I sent my phone in. I was notified that it sold a few months back.
Still no money paid over and no answer to hundreds of calls / emails.
PLEASE AVOID AT ALL COSTS!!
April 10, 2024
Unprompted review
Scamming, thieving company
Scam South African company. Do not use! They used to be good years ago, but now they take your phone and never pay you. They collected my phone on 30 Nov 2022 (over a year ago). Apparently it only sold on 09 Nov 2023 (over a month ago). Still did not receive my payment. One excuse after another. I am going to open a case of theft at the police now.
November 9, 2023
Unprompted review
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