Ordered embroidered personalised apron. Took 3 weeks to arrive. The apron was printed on, not embroidered. No response from seller when querying quality, had to get refund from PayPal.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered whiskey tumblers as a personalised present for someone’s birthday. The glasses were to be engraved with a photo of the person with their dog, plus their names. Apart from the fact I had to... See more
If you are in a hurry don't use this company. Says 1 - 3 days to make but when you get to check - out it changes to up to 6 days. Mine took 6. Delivery free or £10.90 for urgent delivery (up to 5... See more
I ordered a leather-look handbag as shown in the listing images. What I received was a completely different item — a soft, fabric bag of much lower quality. The seller only offered a 50% refund,... See more
1.5
Bad
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Avoid at all costs!
Avoid at all costs!
Advertise a set delivery date but will not stick to it, will blame it on the courier and tell you to take up any issues with them.
Managed to get part of the delivery fee refunded but not willing to accept full responsibility. Would appear others have fallen foul to this so avoid, especially if you want an item for a set day/date.
March 27, 2025
Unprompted review
I ordered a graduation pin for my…
I ordered a graduation pin for my daughter graduation
1 that you put photos in . Do they are with them on this special day
I paid extra for fast delivery
I ordered this in February, it is now April and the item as not arrived
I have sent numerous emails but no response
AVOID AVOID AVOID
£30 they had off me!
April 9, 2025
Unprompted review
I paid £10 for urgent delivery 8 days…
I paid £10 for urgent delivery 8 days ago! Yodel still have not received the parcel. I've emailed photosfeel and I get automated responses completely ignoring my actual email. Awful.
March 26, 2025
Unprompted review
Placed an order No delivery - Avoid
Placed an order. Paid for express delivery for 4-6 days. 8 days later only response I've had is 1-2 weeks
First and last time buyer
AVOID poor service no responses
March 23, 2025
Unprompted review
Avoid!!
Avoid!!! Honestly one of the most frustrating most horrendous experiences. They have an appalling customer service no care and if you ask any questions they will deflect or simply won’t answer you instead send a link to a page that either doesn’t exist or is irrelevant to what you’re asking them for. They also use yodel, just as appalling and I’ll also be leaving them a 1* which for both companies I think is too much!
March 25, 2025
Unprompted review
If you are in a hurry don't use this…
If you are in a hurry don't use this company.
Says 1 - 3 days to make but when you get to check - out it changes to up to 6 days. Mine took 6.
Delivery free or £10.90 for urgent delivery (up to 5 days). I chose to pay for urgent delivery.
Mine was delivered 9 days after being sent.
Company refused to refund postage as delivery company at fault but at the very least they should have taken this up on my behalf. Meanwhile I waited 16 days for an urgent item ( identity bracelet for dementia sufferer)
The bracelet seems good though, hence 2 stars.
February 19, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.