Photospecialist Reviews 

Fast delivery. Great selller.

The product was in perfect condition. The downside: I payed 10€ for the shipment in the company’s site with DHL. It arrived 5 days later than expected.

Product received as described.
Arrived on time and perfect.

The shipment has arrived late, without a complete address and with requirements that are not indicated

I returned a product because I didn't like it. Shipping from Barcelona cost me a lot of money. Photospecialist sent me a UPS label and I was able to return it free of charge. Photospecialist took a little longer than expected to get my money back but overall I am happy with Photospecialist's service and response.

Very slow service. After I made a purchase(Godox SL 100 bi kit) I didn't recieved any information about confirmation or possible delivery date. Only after contacting support twice things started to clear up. Anyways...1.5 weeks between the purchase and delivery is too long in my opinion. After all part of the purchase delivered was slightly damaged and instead of replacing this part the support team offered me to return the entire kit. This kind of service is not acceptable in my opinion
Update:
The damaged part was replaced, thanks for the effort of support team

Gran adaptador, lo utilizo con objetivos canon serie L y van muy bien.

The product quality was the best. The delivery was a bit confusing, because I didn't know where my package was so I had to send an email to photospecialist, but they gave me a quick answer, the package came a bit late but it came safe.

My experience was wonderful. My product arrived perfect and in the expected time too perfect.

I didn'n like transport (DHL). Although we were at home, they sent the product to a delivery point.

Good price and safe delivery within reasonable delay.

Dreadful delivery. Confirmed and paid for delivery date was two days ago and it is not even in the destination country yet. Zero response to emails and phone calls go straight to voicemail. Avoid.

Last 01/06/2023 I placed an order through the photospecialist.es website, the card payment gave an error and I selected bank transfer. I made the transfer but I still have not received the material, I have lost my money and no one answers the phone or emails. They are very unprofessional. I do not recommend it at all.

Terrible! Never buy there! Bad customer service, they just laugh to your face! I bought a Canon M50 on May 21st 2021. On their website states they deliver the camera within 2-3 working days. It has been nearly a week and the package has (according to ups) only been labeled. I called to the Spanish customer service number, and Surprise you are talking on the phone with an agent located in Holland, and she did not know whats going on with the package. However she said she would call UPS and send the package urgently. Not only the package has not being send urgently, IT HAS NOT EVEN BEEN PICKED UP!!! Avoid this shop if you are looking for a serious and trustworthy company to buy from.

Es la peor compra que he hecho. Enviaron la camara fotografica mediante UPS sin ningun sobre protector. La caja la habia abierto y vuelto a cerrar. Ni UPS contesta ni Photospecialist tampoco a mis correos y llamadas. Por si le sirva a alguien, NO COMPREN: timadores profesionales.
It is the worst purchase I have ever made. They sent the photographic camera through UPS without any protective envelope. The box had been opened and closed again. Neither UPS nor Photospecialist answers my emails and calls. DO NOT BUY: professional scammers in case it works for someone.

Product purchased the 29/11.
1 Week later I have no information about my order.
In the website it only show "order complete".
No info about the shipment and nothing.

No answer to the email and no answer on the phone.

I can understand dalays on the shipment, but cannot accept to have no aswer at all after paying 400 euro.
It all looks like a SCAM.

Firstly i did buy a lightning pack that was advertised in his page at half price.
2 days later they said that paypal didn`t send the money to them ( fist time in 5 years) , so they cancel my order ( they never put on contac with me ).

Secondly i did buy another pack , and they send me a UPS tracking number.... with is empty, the ups agent told me that they asked for a tracking code but never deliver the parcel.

So , by now this is the worst online experience that i´ve ever had.

I placed my order for a keenly priced camera...On the Wednesday I emailed and Photospecialist responded saying it was sent on the Monday :-) here is the tracking link......I saw it was in England, I am in Spain! Contacted Photospecialist and UPS to advise of the problem and my response from Photospecialist was,"Good afternoon, That’s because you can’t ship to another country, if the invoice address is in the UK, the package has to be shipped to the UK.On your order there was written UK. We called UPS, they will send the package back to us, it can take a few days. After that we can send it to your address in Spain. So we don’t know now when it will be delivered in Spain."
That was the last I heard from them. Anyway, when I ordered it I was able to fill in all the forms correctly so why did they substitute GB for Spain? I also paid by PayPal so essentially could have been anywhere!
UPS however, kept in touch, sent the package back to France, then Spain and I received it late yesterday...very pleased with them :-)