phs Greenleaf Reviews 159

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nick is an absolute pleasure to work with, he is always very polite professional and friendly. His knowledge of the plants we have is excellent, gives me advice on the plants and keeps me informed of... See more

Company replied

Rated 5 out of 5 stars

We have always had a great experience using PHS for Christmas Trees, at Stepping Hill Hospital. Zoe and her team have always been really helpful when providing and installing the internal trees and... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Michelle, Tommy, Karen, and Steph for the incredible job they did updating our free-standing and wall plant fixtures. The transformation is stunning — the new look has completely el... See more

Company replied

Rated 5 out of 5 stars

Great customer support from Zoe Weeks, she has helped us deliver Christmas Trees throughout the NHS oxford trust over multi years. Highly recommend greenleaf and specifically Zoe! Thanks again!

Company replied

Company details

  1. Plant Nursery

Written by the company

PHS Greenleaf's plant hire services offer the best range of hanging baskets, living walls, indoor and outdoor plants for your office. Give us a call today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Great experience with Zoe Weeks and we…

Great experience with Zoe Weeks and we have been using PHS for years now. Zoe provides excellent customer service and always makes the process easy and efficient. Thank you!

August 27, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Cheree

Thank you for your valued customer over the years and the great review. Your feedback is much appreciated and will be passed on to Zoe.

Kind Regards
Jane

Rated 5 out of 5 stars

Fantastic Work on Our Plant Fixtures!

Huge thanks to Michelle, Tommy, Karen, and Steph for the incredible job they did updating our free-standing and wall plant fixtures. The transformation is stunning — the new look has completely elevated the space and brought a fresh, vibrant energy to the environment.

Everyone who’s seen them has been full of praise — they genuinely look amazing! The attention to detail and creativity from the team really shines through. We couldn’t be happier with the result!

Great job, team — you’ve absolutely nailed it!

August 6, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Grant

Thank you for taking the time to provide such a great review, its very much appreciated. The Greenleaf team work really hard to ensure our customers experience with us is a positive one and I will be sure to pass your fantastic feedback to Michelle, Tommy, Karen and Steph.

Kind Regards
Jane

Rated 5 out of 5 stars

Excellent service as always from Zoe Weeks

Excellent service as always from Zoe. Timely reminders and always follows through, if it was left to me no one would ever get a tree so I'm grateful.

August 20, 2025
Unprompted review
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Reply from phs Greenleaf

Thanks you for taking the time to review us, its very much appreciated. I will be sure to pas your kind words on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Aaron came here today and was a great…

Aaron came here today and was a great ambassador for the business. It was clear he knew what he was about and was engaging too.

August 20, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Ian

Thank you, we really appreciate you taking time to review us and give such great feedback, I will be sure to pass on to Aaron.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great customer experience!

I liaise with Zoe Weeks every year to arrange our corporate Christmas decorations and she delivers a great customer experience. She is so helpful when we are making our selections, makes the ordering process so smooth and she kindly gives us a nudge around the time of year we need to get our order in.
I would highly recommend as she takes away all the hassle and manages it seamlessly for you.

August 19, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Debbie

Many thanks for taking the time to provide such great feedback its very much appreciated. I will be sure to pass on your kind words to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

very good service from Zoe

very good service from Zoe, always makes booking easy.

August 11, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Lucy for the kind review, we really appreciate you taking the time, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Christmas Tree Order 2025

Zoe was very helpful and professional. The ordering process was easy and straightforward. We look forward to receiving our Christmas Tree in November.

August 6, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you, we really appreciate you taking the time to review us and I will be sure to pass your feedback on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Excellent customer support from Zoe…

Excellent customer support from Zoe Weeks as always helping us arrange the annual Christmas Tree hire for our client. Met all requirements from choices available and securing installation date and uplift as required. Highly recommend , we have returned every year since 2008 and always receive an great service.

August 14, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Claire for your much valued custom over the years and thank you for the great review. Your feedback is much appreciated and will be passed on to Zoe.

Kind Regards
Jane

Rated 5 out of 5 stars

Great communication with Zoe Weeks

Great communication with Zoe Weeks - I deal with Zoe every year and she is always prompt and excellent. Tank you!

August 12, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Liam we really appreciate you taking the time to review us. I will be sure to pass on your kind words to Zoe.

Kind Regards
Jane

Rated 5 out of 5 stars

Excellent service and delighted with the result!

We initially looked at various companies for our office plants but on meeting Steph we knew that this would be the right fit for us. She was so knowledgeable and really took time to spend with us to identify what we really wanted and advised us as well. On the day she personally came to check everything was as we had requested and the other members of the team Thomas Coombes and Jasper Hirst were all so unbelievably professional and respectful of the work environment. We are so happy with the job they have done and would highly recommend them (in fact we already have to our various sister companies.)

July 29, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Jane for taking the time to provide such a great review, its very much appreciated. The Greenleaf team work really hard to ensure our customers experience with us is a positive one and I will be sure to pass your fantastic feedback to Steph, Thomas and Jasper.

Kind Regards
Jane

Rated 5 out of 5 stars

Zoe's Helpfulness

Zoe was super helpful and friendly while helping me ordering my work's Christmas tree. the process was quick and easy, and she made sure everything went smoothly. Really appreciate her help!

July 9, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Elisha for taking the time to provide such a great review. I shall be sure to pass your kind comments on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Another year of lovely flowers from PHS

We've used PHS Greenleaf for some years now, and they continue to be very good. I had some last minute changes, and Zoe was quick to respond and really helpful. Mike and the delivery team were excellent too, everything was smooth with no hitches.

May 27, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Chris, we really appreciate you taking the time to share your experience its very much appreciated. The Greenleaf Team work really hard to ensure our customers experience with us is a positive one and I will be sure to pass your fantastic feedback to Zoe, Mike and the Team.

Rated 5 out of 5 stars

Zoe Weeks

I have dealt with PHS Greenleaf for many years now and I have always had a great experience with them, Zoe Weeks is the go to girl for all your enquiry's and orders and is extremely helpful from start to finish 10/10
The Hanging Baskets are amazing the company installs feeds and waters them for you on delivery.

March 31, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Lisa

Thank you so much for taking the time to review us, our Greenleaf Team work really hard to ensure our customers experience with us is a positive one. I will be sure to pass on your fantastic feedback to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Thoughts on Greenleaf

Great company we use for flowers we have been dealing with Zoe for many years now and she has always been able to answer any questions or queries we had regarding our flowers and has always got back to us and kept us informed throughout the whole process very nice lady and excellent company I would recommend highly.
Mark

March 26, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Mark for providing such great feedback on your customer experience with us. We really appreciate your valued custom and look forward to serving you for many years to come. I will be sure to pass on your kind words to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

I had the pleasure of dealing with Zoe…

I had the pleasure of dealing with Zoe when ordering our hanging baskets, and I honestly can’t praise her enough. She bent over backwards to help every step of the way – nothing was ever too much trouble.

If I had to sum her up in the words of Tina Turner: “Simply the best!”

Thank you, Zoe – you made the whole experience easy and enjoyable

March 21, 2025
Unprompted review
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Reply from phs Greenleaf

Fantastic to hear Robert. Thank you for taking the time to provide such a great review. I shall be sure to pass your kind comments on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 2 out of 5 stars

Disappointed at their lack of communication and organization

This was our first time hiring Christmas trees from PHS Green Leaf, and unfortunately, it did not meet our expectations. We ordered three trees for all office floors; one arrived with faulty lights. Despite notifying the delivery team and Customer Support Executive, who assured us the issue would be resolved quickly, it took nearly 10 days during the festive season.

For collection, we were initially informed it would take place on a Wednesday, but the team arrived the next day to only collect two trees, due a discrepancy in their paperwork. Based on this experience, we would not consider using their service again

January 9, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Evelyn,

I am very sorry to read your review and apologise for the issues that you have experienced. I have asked the team to investigate this and they will be in touch to discuss.

Kind Regards
Jane PHS Greenleaf

Rated 3 out of 5 stars

The Christmas tree in particular didn’t meet our expectations

Firstly, I had very nice communication with Zoe Weeks. She was really friendly and very quick to respond to the emails.
We recently hired someone to put up Christmas decorations at our care home and while the staff who came was very kind and professional, we were left quite disappointed with the overall result. The residents had been eagerly looking forward to the decorations but unfortunately, they felt underwhelmed by what was provided.
The Christmas tree in particular didn’t meets our expectations. While we appreciate the effort we were hoping for a more magical and uplifting display for our residents to enjoy looking at.
We hope this feedback is taken constructively and helps improve future services. Our residents deserve the very best during the holiday season and we’re sure others would appreciate more attention to detail as well.

November 28, 2024
Unprompted review
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Reply from phs Greenleaf

Hi Gunel,

I am very sorry to read your review and apologies that the Christmas Tree did not meet your expectations. I have asked the team to investigate this and they will be in touch to discuss.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great service and my questions and…

Great service and my questions and order were dealt with in a fast and friendly manner by Zoe Weeks.

November 15, 2024
Unprompted review
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Reply from phs Greenleaf

Thank you Dermot we really appreciate you taking the time to review us. I will be sure to pass your kind words to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Zoe Weeks

I had the pleasure of communicating with Zoe Weeks, she assisted me every step of the way. She was very helpful!

November 13, 2024
Unprompted review
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Reply from phs Greenleaf

Thank you Samira we really appreciate you taking the time to review us. I will be sure to pass on your king words to Zoe.

Kind Regards
Jane PHS Greenleaf

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