PhysioWorld Shop Reviews 

60
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent product as described. Staff were polite and very helpful. Missed the 4 week delivery however a quick telephone call resolved this and an exact date was arranged. Delivery was excellent. Driv... See more

Rated 5 out of 5 stars

I'm a sole practitioner physiotherapist. The company was a joy to deal with, clear and simple pricing and delivery as promised. Really efficient...and I live very far up north in The Highlands of Scot... See more

Rated 5 out of 5 stars

Absolutely brilliant. I ordered an electric massage bed which is brilliant. It was delivered by two lovely guys who set it up within 5 minutes . They also took my old massage bed which saved me so muc... See more

Rated 5 out of 5 stars

Purchased an electric physio bed 3.5yrs ago, twice this company have gone above and beyond and replaced damaged upholstery (general wear and tear) for me at no extra cost. The first time i was shocked... See more

Company details

  1. Medical Equipment Supplier

Written by the company

PhysioWorld Shop supplies reliable Hydraulic & Electric Treatment Couches. Our range of fitness equipment includes Foam Rollers, Exercise Mats & more.


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4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service and great treatment couch

Absolutely amazing service! They were kind enough to hold my delivery until I had access to the new premises, and then arranged the couch delivery on a very short notice so I didn't have to look for temporary solutions.

The couch itself is great too: very sturdy, easy to move thanks to the wheels, well worth the money!

If you need a good treatment couch don't hesitate to get in from PhysioWorld!

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service from order…

Great customer service from order confirmation to delivery of my new treatment couch. Delivery went really smoothly even though the couch had to come up 2 flights of stairs. I can't recommend physioworldshop enough.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great plinth

Great plinth. Well designed and packaging was excellent. I chose an accelerated delivery and the plinth arrived the day I was informed . Bishopsgate ( the delivery company) were really helpful and friendly and took the plinth up a very difficult staircase to the treatment room.
If you want a good plinth at a great price and a first class delivery then this is the company to deal with.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and delivery

I received my electric couch much sooner than expected, which was great, as I had a client book much sooner than expected! The delivery guys were super helpful and customer service was as responsive as you’d hope. I’d definitely buy from Physio World Shop again. As I started earlier than expected, donating first 10 client fees to Turkey Relief Fund. Thank you!

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

If you need any advice on tables drop them a message, they are super friendly and helpful!
Delivery was a whole lot sooner than I expected (literally within less than a week of my dispatch notice) and the guys that delivered the table carried up to my treatment room, unpacked it and took all the rubbish away and again were super helpful and friendly :)

Table is excellent quality literally couldn’t have done anything better! Thank you 😊

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy!

Extremely happy with the service and delivery. The bed works well and is the perfect fit for my clinic room. The admin team responded quickly to any questions and updated me regularly and the delivery men where happy to put the bed where I needed and were speedy! The free stool was an added bonus and appreciated as a paying customer. I would definitely recommend buying from PhysioWorld shop.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

I bought the addax bed

I bought the addax bed. You get what you pay for and for tattooing I wanted a sturdy bed that felt comfortable for everyone and that could hold weight. Ordering was easy and the customer service was fantastic, I needed the bed in time for the studio opening and physio world was able to accomodate that and went out of their way to do so. Delivery was fab, right on time and the delivery guys were really careful and friendly. Highly recommend.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Needed something but didn’t know what….

I needed to buy a part for my massage couch but had no idea what part I needed! Paul was so helpful with advice and photos to ensure I had everything first time (helped save postage too). Emails were answered promptly and delivery was next day. Will 100% be back again as great company. Thanks Amy x

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

We needed an urgent delivery for our clinic and PhysioWorld was able to accommodate this urgency. We are very grateful for a quick completion of our order. The customer service is excellent and wonderful Dan and his team pulled all the stops. Thank you.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

What a super fantastic service

What a super fantastic service. Paul is super lovely and very helpful. Delivery was made by his own son who was super professional and installed the couch along with removal of my old one, he was very informative on how the couch worked ensuring I was completely happy before he left. The couch is an excellent replacement for my last one, it does everything it should and my clients are super comfortable on it. I highly recommend PhysioWorld. Great team and great product with swift delivery. Thank you 🙏

October 6, 2021
Unprompted review
Rated 4 out of 5 stars

Really good

Really good.

All problems resolved on the spot.
Great products too.

Would buy again and recommend.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great couch

Great couch, and great service from Physio World. The ordering process is simple and communication on delivery was great. Thanks again

January 29, 2021
Unprompted review
Rated 2 out of 5 stars

Lack of care for customers

I ordered from physioworldshop before 2pm for next day delivery as it clearly states on the website and got an email to confirm. Then wasted a day waiting for a delivery that never came. I checked the tracking number that they provided me with for DPD but it was not even listed. For a company that deals in medical matters it seems that they don't care about their customers/patients. Quick enough to take your money though

February 16, 2017
Unprompted review

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