Hi there, it was our first order with Picnic; we made an order with the purpose of getting the AussieMite (which is really hard to find in local supermarkets) and because of the shipping fee,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was really delighted with the ease of ordering and the timely delivery given the expected Christmas rush. It meant a lot to us that we could get something delivered to family that we miss much. A gr... See more
Company replied
I have now been ordering with Picnic Street weekly for around 6 months (since COVID lockdown 1). I love the fact that I can order genuine Australian made products delivered to my door, without searchi... See more
Company replied
Ordering is easy. Communication is great. Delivered as expected. Items were well packaged. Not to mention great pantry items! Highly recommended. Will definitely keep shopping at Picnic Street.
Company details
Information provided by various external sources
Picnic St is your online home delivery community uniting small and medium Australian producers to deliver your daily grocery needs. We will be constantly expanding our community and the variety of our products. With next day delivery to most metropolitan Melbourne, rest assured when you purchase from Picnic St you are buying Australian Made and Australian Owned products.
Contact info
Melbourne, Australia
- customercare@picnicst.com.au
- www.picnicst.com.au
Excellent food and delivery.
Hi there,
Hi there,
it was our first order with Picnic; we made an order with the purpose of getting the AussieMite (which is really hard to find in local supermarkets) and because of the shipping fee, we added other products to the order. We received confirmation and one day before the delivery date, I was informed that there was a refund for some products in my order: the AussieMites of course! If we were given the choice to cancel the order, we would have but the choice was not given.
We understand that the current situation with Covid makes things more difficult for everyone and I appreciated the reply from Ulas, saying he would try to find a solution for us and try to deliver the product.
On the positive side, the Biscuits for Belly and Boobs were more affordable than our local store so we would recommend people to purchase them from Picnic.
We are looking forward to hearing from Ulas.
Thank you
A day late but not bad
Great quality
Great quality. Packed really well and the staff are so great and helpful. Would definitely recommend to family and friends.
Pretty tasty food and good client…
Pretty tasty food and good client relationship management.
Great shopping experience
Ordering is easy. Communication is great. Delivered as expected. Items were well packaged. Not to mention great pantry items! Highly recommended. Will definitely keep shopping at Picnic Street.
I got three things a week ago that I…
I got three things a week ago that I terminator but the milk with the chips no ... one thing has not been refunded to me .. But I don't understand why the two things have not yet arrived ...
Great service & great/fresh quality…
Great service & great/fresh quality food! Super quick & helpful.
Thanks Team :)
Great! Experience!
Very pleasant experience with picnic street. Had an issue it was rectified promptly. Thank you!

Reply from Picnic Street
The best online food shopping platform…
The best online food shopping platform with selected, organic quality products in Victoria, delivery staff are legend...
Great selection of fruit
Fruit and veg was a great selection, though I did not receive any notification as to the time it was coming, staying at home all day was an inconvenience and did not receive any notification as to when it was delivered.
Would of been nice for a list of fruits that was delivered as some I was unsure of what type of fruit/ veg it was.
GREAT SERVICE GREAT PRODUCTS.
It was a little hard to get messages…
It was a little hard to get messages through via direct messaging due to my asking for something to be mailed via post. Finally after three weeks did get an order.
Great business
Great business to be dealing with. I had some issues with placing my order and the team was super quick to rey and resolve the issues. Products are also great.
Great place to order
Amazing
All the products were in great condition, loved all of them :) really like the part of providing icebags to keep the frozen item perfect.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





![LipoVive Update [[Australia]] logo](https://consumersiteimages.trustpilot.net/business-units/6916a08549f3033344b692fa-198x149-1x.jpg)