The Picture Gallery & Framing Centre Reviews 5,334

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the frames and mounts, noting their excellent craftsmanship and materials. Many consumers highlight the outstanding service, describing it as faultless, efficient, and professional, with frequent updates on order progress. The delivery service is also frequently commended for its speed, reliability, and secure packaging. However, some customers mentioned minor issues, such as a perceived thinness in the paint quality on some frames compared to others, or occasional difficulties with website pages not saving during the ordering process. A few people also felt the delivery charge was too high, especially considering the price of the product and the size of the packaging.

What people talk about most

Product

Customers consistently express satisfaction with the product quality. Many reviewers praise the frames as... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of the... See more

Service

Users describe positive interactions with service, consistently praising its speed, efficiency, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times,... See more

Order

People report positive experiences with order. Customers found the ordering process easy, with clear... See more

Based on these reviews

Rated 5 out of 5 stars

This is the second time I have used the picture gallery and am delighted with the results and service. Both frames were spot on and fast delivery. I have several other pictures that need frames so w... See more

Rated 5 out of 5 stars

We received a framed painting for my daughter’s wedding, Graham advised us on the border and frame and it looks even better than I had imagined. He also framed a rugby blazer that had been sent over f... See more

Rated 5 out of 5 stars

Super happy with the floating canvas frames I purchased. I suppose it’s personal preference but for me they add to the appearance of the canvas and look much better on wall. Really can’t fault the... See more

Rated 5 out of 5 stars

The product was absolutely beautiful, the material the frame is made out of appears to be of high quality and although I send a phone camera photo to be printed, it still looks great in quite a large... See more


Company details

  1. Picture Frame Shop
  2. Artist
  3. Home Goods Store
  4. Interior Designer

Written by the company

The Picture Gallery is a family run business based in Bedford and has been established since 1986. We offer an online picture framing and printing service throughout the UK. We supply high quality made to measure picture frames, canvas floating frames, multi aperture picture frames, picture mounts cut to size, collage printing and framing service, and also offer a print and frame service for your special photos. We love what we do and always go that extra mile so our customers are happy with their orders.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent experience and great product

I ordered from the Picture Gallery & Framing Centre several years ago and I wanted to get another identical frame. They were really quick at communicating and went to the effort of taking custom measurements and information from photos to make a perfect match. Very happy with my experience and product.

April 1, 2026
Rated 4 out of 5 stars

Easy to order

Easy to order
I made a mistake on delivery .., or ? Website needs reviewing as I’m sure I clicked to send to me .
I’ve used before … the quality of the paint on the wood in white seemed “ thin” compared to blue .
Nice company - will use again

March 27, 2026
Rated 5 out of 5 stars

I am an artist and I am so over the…

I am an artist and I am so over the moon with the floating frames for my artwork. The website is easy to use, the quality and ease of attaching my artwork is great. Couldn't be happier with the service.

March 13, 2026

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