I checked the size quite and ordered 2 jumpers, however when they arrived they were both approx 10cm larger than the size guide said they would be. I used a tape measure and took photos of them to pr... See more
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Based on reviews, created with AI
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Based on these reviews
I was worried I had left it too late to receive my order for Christmas but it came very promptly. Also you had a size guide and recommended that you should order the item in a larger size. This was r... See more
Lovely bag, goid quality, similar to Uniqlo but material is a bit thicker and more stiff. I'm very pleased with my purchase.
Fantastic shopping experience. The suit is bought was lovely. I ordered 2 for sizes. The return process was straightforward and they refunded me the same day as they confirmed the refund.
Company details
About PIECES Online Shop
Information provided by various external sources
At PIECES, we are dedicated to helping independent young women create and complete their look with perfect essential basics, and we work hard every day to adapt to and create new fashion trends, making hero products as we move forward. Products that every girl must have in her wardrobe. We value our modern simplicity and celebrate our Scandinavian legacy with collections that are contemporary, simple and easy to wear. In a world where choices are ample, we wish to inspire our customers and make shopping instant, easy and fun.
If you would like to get in touch with our customer service, please go to:
Contact info
Denmark
- www.pieces.com
4.3
Excellent
3K reviews
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Flawless and quick!
The order was processed and sent super quickly. I ordered some more clothes to try and eventually send them back, but they were all beautiful so I kept all of them.
April 10, 2026
Got 2 coats for half price
Got 2 coats for half price. Really happy….lightweight but warm.
Delivery & comms excellent.
Thank you :)
April 11, 2026
Parcel arrived very prompt,everything…
Parcel arrived very prompt,everything in stock, super quick
April 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivered on wrong address
No 5 because the courrier did not deliver on the right address and I did not get any answer from your client service.
I drove myself to the wrong deliverypoint to get my order.
March 30, 2026
Reply from PIECES Online Shop
Dear Freya,
Thank you for taking the time to leave a review.
Our apologies to hear your order was delivered to a different delivery point! Unfortunately this can happen due to high inflow of packages a delivery point can get. If they are full Bpost is forced to deliver your parcel to the nearest available location.
If you have any further questions, I recommend contacting us via of our live support channel or visiting our help centre.
We apologise for the inconvenience and thank you for your patience!
Kind regards,
BESTSELLER online shops
Customer Service
Excellent bag
Excellent bag (I like it so much I bought a second one), good price, fast shipping.
March 29, 2026
Beautiful colour green sweater
March 23, 2026
Fast delivery to a pick up point and…
Fast delivery to a pick up point and really liked the clothing.
March 16, 2026
Fast shipping and happy with product!!
March 14, 2026
Lovely top and it’s very well made
March 15, 2026
Really comfy shirts
Ine of the shirts had an orange spot on it but I still love the shirts
March 7, 2026
Reply from PIECES Online Shop
Hi Nicoline,
Thank you for your review.
We're really glad to hear that you love the shirts.
We're sorry to hear that one of them had an orange spot on it — that’s certainly not the experience we want for our customers.
Please feel free to contact our customer support team so we can look into this and help resolve it for you.
Thank you again for your feedback and for sharing your experience with us!
Kind regards,
BESTSELLER online shop
Customer Operations
Wrong item
Wrong item. The package had my name. But the inside was to another customer
February 12, 2026
Reply from PIECES Online Shop
Hi Christina,
Thank you very much for taking the time to leave a review.
We are sorry to hear that you received a wrong item. We believe it is important that you have a positive shopping experience and are committed to improving this.
We would therefore like to help you further. We kindly ask you to contact us by e-mail or via the chat service. You can find our contact details and opening hours in our helpdesk.
We hope to be able to assist you urgently.
Kind regards,
BESTSELLER online shop
Customer Operations
Excellent online fashionable clothes to…
Excellent online fashionable clothes to order fast delivery too . Very good prices
February 8, 2026
Fit my body shape perfectly
Fit my body shape perfectly, reasonably priced and good quality. Delivery was also quick.
February 7, 2026
Great top
From ordering my item, it was delivered in a timely manner, and very happy with what I received.
January 29, 2026
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