Placed an order for their new back and side pillow and its just straight buns. I sent the return in and its been around 9 days and no return. I talked to their chat bot and they said its going through... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The pillow cube does exactly as advertised. When I lay on my side, I feel supported. I'm not flip flopping from side to side or using my hands to elevate my pillow. Then positioning my arms wrong s... See more
Pretty solid pillow but WAAYYYYYY overpriced! I bought a package of 2 pillow cube pros / 2 cases during the “Black Friday Sale” for $200+…. Joke’s on me I guess, but at that price, I cannot rate this... See more
Company replied
Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about t... See more
Company details
About Pillow Cube
Written by the company
Pillow Cube started to solve a problem all side-sleepers face; getting the best head and neck support, while still being able to lay on your side.
We found that even with traditional pillows, there is still a huge gap between the head and shoulder, which causes the neck to bend at an uncomfortable angle. This leaves both the neck and spine misaligned, leading to poor sleep and chronic discomfort.
The solution seemed almost too simple, but by creating a pillow with a 90-degree angle out of dense viscoelastic memory foam, we found that the gap is almost completely eliminated and the neck and head get all the support they need. We were thrilled with the results, but unlike the rest of us, the pursuit of perfection never sleeps.
To make a pillow that was truly for everybody, we decided to start making our Classic Pillow Cube in three different thicknesses. We now offer:
- The 5” Pillow Cube for folks in the middle of the bell-shaped curve
- The 6” Pillow Cube for broad shoulders, heavy heads and hard mattresses
But did we stop there? Au contraire.
For people that switch sides while they sleep (A.K.A. get their roll on) we broke with tradition and widened our classic Pillow Cube to create the Pillow Cube Pro. We even added an extra size–the 4” but still offer the same thickness options as with our classic. With the Pro, we give you 24” of horizontal real estate to let your noggin roam wherever your dreams may take it.
With all that out of the way, the only thing left to do was decorate. We only source the softest, coolest materials for our pillowcases and we adorn them with a wide variety of interesting prints and patterns to match your unique style.
Our Products
Why Choose Pillow Cube?
Contact info
7 S 1550 W, 84042, Lindon, United States
- support@pillowcube.com
- www.pillowcube.com
3.5
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pillow Is Great, Shipping is not
Love the pillow cube product, the pillow has certainly improved my sleep quality. The time it takes for orders to ship and the shipping time are crazy long, my first order took over a month and my second order is looking like 3 weeks.
January 5, 2022
This pillow was not comfortable at all…
This pillow was not comfortable at all but I think it was because it was too thick. I have sent it back for a thinner model. I will revisit this poll after it arrives and I try it out.
January 5, 2022
Reply from Pillow Cube
You'll have to let us know how you like the thinner pillow!
This pillow is a miracle to my neck
This pillow is a miracle to my neck. Case closed. I will never use another pillow... thank you pillow cube.!!!!!!
January 5, 2022
I’m a paid review
January 5, 2022
The gift that keeps giving!
I was visiting my daughter in LA and she let me try it- I loved it! For Christmas I told her that all I wanted was a pillow cube. I got one, but my husband stole it so I had to buy my own! We both love them! I suffer from neck pain and my husband from shoulder pain. The Pillow Cube really helps!,
January 5, 2022
It was a gift to someone and they LOVE it!!!
January 4, 2022
This pillow is the best!
I love this pillow and the pillow case is SO SOFT! I originally ordered a 5" and needed to downsize to a 4" - exchanging was super easy and quick! It definitely gives me the support I need (with my super picky neck). I'm loving it!
January 4, 2022
Purchased as a gift
Purchased as a gift. Buying experience was smooth and the delivery was completed in a timely fashion. Thank you..
January 4, 2022
I did not have a good experience with…
I did not have a good experience with Pillow Cube. I reached out to them and never received a response. I tried a few times to get a response but was never contacted back. Unfortunately, I will not be purchasing anymore products from them. I will not be able to give a good review to my friends and family who ask about the customer service.
January 4, 2022
Reply from Pillow Cube
I'm so sorry to hear that! From looking at our email system, I'm not seeing any emails attached to your order number. I would reach out to us on one of our social media platforms (Facebook, Instagram, Twitter) since it seems like we're not receiving your emails.
I never reviewed my order which was…
I never reviewed my order which was placed on 12/7/21. A replacement order was issued on 12/24/21 and was sent by ground
Your order support team was told this was.a Christmas present but sent the shipment ground again.
There was no sense of urgency to get me the gift which I finally received on 1/3/22 and now I have to make a special trip to deliver the present
January 4, 2022
Reply from Pillow Cube
We're so sorry to hear that! I just went ahead and submitted a partial refund to hopefully make up for this mishap. If you have any other questions or concerns, please don't hesitate to reach out!
I paid $30.00 for 1 to 2 day Express…
I paid $30.00 for 1 to 2 day Express delivery, it's been 3 days and I haven't heard anything. I'd like a refund for the Express charge.
January 4, 2022
Reply from Pillow Cube
Looks like your pillow was delivered to you within 5 days of purchase. If you didn't receive this order, please reach out to support@pillowcube.com.
Great product, but wasn’t thick enough for me
Wasn’t thick enough. I’m 5’11” and ordered the largest size for someone taller and it wasn’t thick enough to use on my side or support my neck. Otherwise good quality and I can't fault the pillow for anything other than being a bit expensive for what it is. Great product.
January 4, 2022
Reply from Pillow Cube
I'm so sorry to hear that! It sounds like you might need to size up in pillows! I would recommend exchanging your 5" standard cooling pillow for one of our 6" thick cooling pillows. You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges
This is one of the best things I could…
This is one of the best things I could have bought my husband, and myself in reality:)
I originally bought it to help him with neck pain and headaches from sleeping on bad pillows, but an extra bonus that I did not anticipate or expected was his snoring greatly improved, he is not waking up as tired , and noticed an improvement with the headaches. This was a great product !
January 4, 2022
nothing better out there...i tried alot…
nothing better out there...i tried alot of different brands
January 4, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.