Pillow Cube Reviews 3,154

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Placed an order for their new back and side pillow and its just straight buns. I sent the return in and its been around 9 days and no return. I talked to their chat bot and they said its going through... See more

Rated 5 out of 5 stars

The pillow cube does exactly as advertised. When I lay on my side, I feel supported. I'm not flip flopping from side to side or using my hands to elevate my pillow. Then positioning my arms wrong s... See more

Rated 2 out of 5 stars

Pretty solid pillow but WAAYYYYYY overpriced! I bought a package of 2 pillow cube pros / 2 cases during the “Black Friday Sale” for $200+…. Joke’s on me I guess, but at that price, I cannot rate this... See more

Company replied

Rated 5 out of 5 stars

Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about t... See more

Company details

  1. Bedding Store

About Pillow Cube

Written by the company

Pillow Cube started to solve a problem all side-sleepers face; getting the best head and neck support, while still being able to lay on your side.

We found that even with traditional pillows, there is still a huge gap between the head and shoulder, which causes the neck to bend at an uncomfortable angle. This leaves both the neck and spine misaligned, leading to poor sleep and chronic discomfort.

The solution seemed almost too simple, but by creating a pillow with a 90-degree angle out of dense viscoelastic memory foam, we found that the gap is almost completely eliminated and the neck and head get all the support they need. We were thrilled with the results, but unlike the rest of us, the pursuit of perfection never sleeps.

To make a pillow that was truly for everybody, we decided to start making our Classic Pillow Cube in three different thicknesses. We now offer:

  • The 5” Pillow Cube for folks in the middle of the bell-shaped curve
  • The 6” Pillow Cube for broad shoulders, heavy heads and hard mattresses

But did we stop there? Au contraire.

For people that switch sides while they sleep (A.K.A. get their roll on) we broke with tradition and widened our classic Pillow Cube to create the Pillow Cube Pro. We even added an extra size–the 4” but still offer the same thickness options as with our classic. With the Pro, we give you 24” of horizontal real estate to let your noggin roam wherever your dreams may take it.

With all that out of the way, the only thing left to do was decorate. We only source the softest, coolest materials for our pillowcases and we adorn them with a wide variety of interesting prints and patterns to match your unique style.

Our Products

Why Choose Pillow Cube?

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Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

I love it

My sleep has been terrific with the cube! I first bought the classic smaller cube, but i liked it so much I bought a second small cube and put it in a pillow case side by side.

January 18, 2022
Rated 1 out of 5 stars

no pillow -- but they want me to give it a review.

Someday I will get the pillow and try it. I have no idea why they want me to review it before I get it

January 18, 2022
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Reply from Pillow Cube

Looks like your order was shipped out today! If you'd like, you can always write a review about the ordering process and site functionality. You can also come back and write a review once you receive your pillow. (:

Rated 5 out of 5 stars

I love this pillow!

I love this pillow! I have gone through so many pillows & nothing had helped my recent head/neck pain for like 1+ yrs.! Never so happy to get this pillow & lay my head on, it's perfect! Not too still or too soft, right balance of softness\firmness! Thank you, I would highly recommend this pillow! As a side sleeper, meet every need! Love it!

January 18, 2022
Rated 5 out of 5 stars

This pillow stays how you want it!

I’ve tried so many pillows and I finally took the plunge and bought the pillow cube and I don’t have to stick my arm under my pillow anymore or wake up with a kinked neck. I think this will start becoming gifts for everyone!

January 17, 2022
Rated 3 out of 5 stars

It’s very comfortable, but gave me neck pain after using it for a while.

I love the pillow and it’s so soft! I also found it very comfortable. However, after about two weeks of nightly use, my neck began to hurt all day, as did my arm when I lifted it. I now use the pillow between my knees, but I wish I could use it for my head.

January 17, 2022
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Reply from Pillow Cube

Oh no! We're so sorry to hear that! If you're experiencing discomfort while you sleep, it may mean that you have the wrong size (either too tall or too short). I would recommend exchanging your pillow for another size! You can read more about our exchange policy here -https://www.pillowcube.com/pages/returns-and-exchanges

Rated 5 out of 5 stars

Worth a try

Unfortunately, the pillow did not work out for me. It was much too large for me (I didn’t think I had narrow shoulders). The reason I gave the review 5-stars is because their customer service was responsive, and very helpful.

January 17, 2022
Rated 1 out of 5 stars

Still haven’t received it

Still haven’t received it. Ordered on the 5th. I paid for expedited shipping and it’s the 17th. They lost it in transit. Now they sent a new one free shipping. Hope this pillow is worth the money cause once I get it I am posting a review on how long it took and how a new company did nothing to get it to me. The putting the replacement on free shipping when I originally paid for expedited was the last straw for me. They refunded the money for shipping but when they realized it was lost a pillow they should have been sent out immediately. Still no tracking today and we are nearly 12 days in.

January 17, 2022
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Reply from Pillow Cube

We're so sorry to hear that! Unfortunately, it looks like the carrier lost your order. When this happens, we don't receive any information that the package has not been received until the customer reaches out. However, it does look like your replacement order has been shipped out. If you need the tracking number, please reach out to support@pillowcube.com.

Rated 1 out of 5 stars
Pillow Cube logo

Reply from Pillow Cube

From looking at your order's tracking number, it looks like the estimated delivery is January 25th. If you have any questions or concerns about this, please reach out to support@pillowcube.com.

Rated 5 out of 5 stars

This is the truth

This is the truth. This pillow is the best I've ever used. I broke my neck back in the late 1980s and ever since I've suffered problems sleeping. Being a "Side Sleeper", my neck pain would wake me several times per night. Pillow Cube is exactly what I needed. I am happy to be able to sleep much more comfortably now.

January 15, 2022
Rated 2 out of 5 stars

Disappointed with this pillow

Disappointed with the pillow and my experience compared to other reviewers. The pillow just didn’t work for me at all. It put my head and neck in a very awkward position, and ended up giving me a terrible back ache. It’s the first pillow I’ve ever had that’s made me want to sleep on my back or my stomach due to the discomfort of sleeping on my side. To the extent it’s helpful to others, I’m a very average sized female - 5’7” tall and wear clothes size M/L.

Other than the fact that the pillow caused me physical pain, everything else about my experience was fine - delivery was prompt and pillow and pillowcase quality are good. I just wish I could return everything for a full refund.

January 15, 2022
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Reply from Pillow Cube

We're so sorry to hear that! If you were experiencing discomfort, it may be due to the fact that you have the wrong size of pillow (either being too tall or too short). I would recommend exchanging your pillow for another size!

You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges

Rated 3 out of 5 stars

Upon ordering the pillow ..

Upon ordering the pillow ... I could not remove the insurance option ... it stayed on even though I was not interested in the insurance shipping option. It took turning off the sight and starting over again and I still difficulty.

January 14, 2022
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Reply from Pillow Cube

Oh no! We're so sorry to hear that! Removing the Pillow Cube Insurance should be an easy click of a button. We'll look into this and make sure this process stays as simple as possible!

Rated 5 out of 5 stars

I love

I love. It is perfect for my sleeping habits, side, back and tummy sleeper. Would highly recommend the longer pillow if you move in your sleep.

January 14, 2022
Rated 5 out of 5 stars

Third cube purchase!

I was gifted a small cube about a year ago. I've bought 2 full size pillow cubes since; one for my daughter and this most recent purchase was an ice cube for myself. It really does make a difference staying cool! Thank you!

January 14, 2022
Rated 4 out of 5 stars

A very good Pillow

Customer service was good. Pillow came quickly, packed nicely. The pillow sleeps well. I thought maybe it would stop my shoulders from hurting while I slept on my side. That didn't work, but I think it's just my shoulders and age.

January 14, 2022

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