pinata.ai Reviews 198

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use and the valuable rewards it offers for simply paying rent on time. Many highlight the benefit of building credit through rent reporting, which has helped improve their credit scores. The quality of the products redeemed with points, such as gift cards and home essentials, is also frequently mentioned as a significant positive. However, some customers have experienced issues with the app being glitchy, leading to problems with points not being awarded correctly. A few people also noted that the accumulation of points can feel slow, and in some instances, there were concerns regarding credit reporting.

What people talk about most

Application

People report positive experiences with the app. Many customers praise it as one of the best tools for... See more

Payment

Reviewers highlight positive aspects of payment. Many customers appreciate that their rent payments are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its exceptional quality, efficiency,... See more

Product

Clients share positive opinions on product. Many customers express their love for the product, highlighting... See more

User experience

Users describe positive interactions with the user experience, highlighting the app's simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Piñata Rent Rewards is honestly one of the best apps for renters. You get rewarded just for paying rent on time, which we all already do anyway. The points turn into real gift cards and discounts, and... See more

Rated 5 out of 5 stars

What I Appreciate about Piñata is their undeniable Loyalty to Customers. Whether it's Expediting Product Shipments or Honoring overdue Monthly Check-in Points. I also take Value in the Rewards which... See more

Rated 5 out of 5 stars

Previously, paying rent had no incentives other than making sure I still had a place to heat up a burrito at 3 in the morning when I stay up too late playing video games. Pinata not only rewards me fo... See more

Rated 5 out of 5 stars

Is a very good app to use not only do u get to report your rent and build your credit. You get gift cards and all kinds of cool gifts too. They're always constantly adding new features to make it more... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Reward Program

Piñata app is a great way to earn rewards while paying for rent. As a person who travels a lot, it’s nice to get rewards while moving and renting.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Getting rewarded for paying rent? Yes, please!

Pinata is such a great app, very easy to use and has great rewards and programs. I love that my rent payments are reported on my credit report. It's the biggest bill I have each month so being able to boost my credit score for something I'm already doing is excellent! Highly recommend this app, I've had it for almost 2 years and love it!

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Claims a lot, does very little.

Claims to report rent to the credit bureaus. I've never seen it actually work. Claims to give rewards, but every single one of the actual "buy for points" items change and increase point cost to just outside of my current balance every month. Costs me an extra, forced $40/month through my leasing company for.....nothing? This is just information collecting junk.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Pinata is great!

Pinata is great! I’ve gotten a lot of really cool gift cards and prizes. Definitely install this is you are a renter.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Watch out!

I had an account with them which was offered by my property manager and they had to have my ss# and birthdate to report to credit bureau. After years of paying rent on time, it was never reported to credit bureau and they blamed my property management (Willamette meadows), said they didn’t follow through with something on their end. The only thing piñata did for me was offer me junk that I still don’t have enough points for. When I tried to close my account, they said they couldn’t do it, again, Willamette meadows would have to do something on their end. That’s the most ridiculous thing I’ve ever heard. Seems like a scam to me. And watch out for Willamette Meadows property management, they’re horrible!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Get the most out of paying Rent

Honestly my last landlord intorduced us to Piñata but even now that our property owners have changed, we chose to keep piñata. I’m already paying rent! Why not have it affect my credit positively? They have great rewards, a simple point system, and give aways like free rent that you can win. They have partnerships like Regal theaters where you get points plus up to 80% off. Honestly paying rent is something you have to do anyways. I suggest making it count and trying Piñata. Their customer service has been helpful and quick to respond as well when my landlord reported the wrong rent to them. They even back reported missed months for free.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Piñata is worth it! No regrets here!!

I have been a member of Piñata for well over 3 years now! I love adding up points for items and the free giveaways as well! Credit builder has been a helpful thing as well! Put in the way you pay your rent and it helps build your credit!! Definitely one of the best apps out there!! Never getting rid of it! Give it a try and you will not regret this!

March 28, 2025
Unprompted review
Rated 2 out of 5 stars

Credit Reporting Went Well, the Points/Rewards Suck!

As the title says, I saw a difference in my credit score. However, the rewards they have are absolutely horrible. Even if you get an alert for a decent gift card, like a $5 Dunkin card, the app will freeze when you try to log in to claim it, because it can’t handle all of the people trying to log in. Anything decent is usually sold out in 3 minutes, and they’re pretty rare. I was fortunate enough to catch a $15 Sephora e-gift card that I put aside for later use. Apparently, the gift cards you purchase with your points have to be “claimed” within 3 months. Then once it’s claimed, you have 6 months to use it. I got a rude awakening when I went to go use my card, and I found out it was canceled. I was pretty confident redeeming my points for the gift card would be enough to “claim it”. Of course, this is all written in their FAQ, but who would think an e-gift card should expire? Pretty silly. They offered to refund my points back as a one time courtesy, but to use towards what, I don’t know. Their options are terrible.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

So far I’ve had two encounters with their customer service team. They are quick to respond and friendly. Both of my concerns were answered in a timely manner.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome App

Great app. You get coins for paying rent. I have been using this app almost 2 years and it certainly has made paying rent fun.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Rewards system

I’ve been using Piñata and my credit has increased by over 60 points, just for paying my rent on-time. I appreciate the rewards system for making sure my rent is done on time each month. Unlike other rent-reporting services that charge fees, Piñata offers a free version that still provides some credit reporting benefits.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great App!

Been using the app for a couple years now. Very easy to use and great rewards to choose from. Love the fact that my ontime rent payments are reported towards my credit.

March 21, 2025
Unprompted review

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