While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Leather Goods Manufacturer
  2. Musical Instrument Manufacturer

Written by the company

www.pinegroveleather.com. We make quality leather straps and cases for guitar, mandolin, harmonica, drumsticks, banjo, etc. All our products are hand-built in our workshop in Church Stretton, Shropshire, England. Visitors are welcome but please call first on 07973 154888. We offer a 100% happy guarantee. If you don't love it, send it back! All costs refunded. Go to https://www.pinegroveleather.com/pages/what-to-expect to see more reasons to use us. Need help? Message Rod online or call 07973 154888.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I ordered my strap Friday and received a very nicely packaged strap on Wednesday.
The strap needed to be made but that was quick.
Looks great and functions a you would expect.
The strap adjustment is simple yet sturdy.
Great communication when I contacted them for an expected ship date.
Wonderful strap.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a gear wallet as a gift

I recently bought a gear wallet as a gift for my singing teacher as I know that the quality and colour choice is superb. Lou and Rod went out of their way to make sure it was delivered the next morning. She loved it. Thank you.

November 11, 2025
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Thanks Sue!

Rated 5 out of 5 stars

My go to for music gifts

I have been a fan of Pinegrove for some time. I have had a guitar strap and bass strap for a number of years and recently bought a gear wallet. All of them are still in excellent condition - the straps are getting better with age, as great leather goods do. Pinegrove have become my go-to when buying gifts for my musician friends, as I know I can rely on the quality and the items are beautifully presented, often with little extras included in the packaging which make it feel special..

March 10, 2025
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Thanks John!

Rated 5 out of 5 stars

Beautiful products crafted for life!

I met the owner of Pinegrove, Rod, at a local gig and admired his distinctive leather guitar strap. Rod invited me to his factory and showed me around. Wow… beautifully crafted high quality leatherwork… all connected with his passion for music.

Find what you like, and you will have something to treasure for life.

September 11, 2025
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Thanks Steve!

Rated 1 out of 5 stars

Avoid

Ordered an item from ebay from them - posted second hand without any tracking. Only cheap so fair enough. Item never arrived, they didn't respond to either my email or the escalation via eBay

Best to avoid

Edit: Rod lying in his response… Emailed 25/3 (no response); refund requested 3rd April (same date as this review). Not receiving item annoying, poor communication the issue. Would avoid trusting him anything more than £9.99 if this is how he speaks to people. Refund still not received, but Rod’s cheeky comment has been.

April 3, 2025
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Purchase refunded on request before this review was posted, so we're somewhat puzzled by the poor rating. Please see our hundreds of Google reviews and Etsy reviews. Rod @ Pinegrove

Rated 5 out of 5 stars

2 cases.......so far

I have bought 2 of their harmonica cases with personalisation and am very happy with them They have the luxurious look and feel of a genuinely artisanal product and are a very practical solution. Communication from the company is excellent and dispatch and delivery were reliable and fast. I would highly recommend Pinegrove Leather.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

First class company

I have now bought three items from Pinegrove, two guitar straps and a harmonica belt. I have been delighted with all the purchases one of which was a gift for a friend, top quality leather and real craftmanship. The service is also excellent with almost immediate replies to e-mails. This business deserves to prosper, it provides real value for money coupled with great customer service.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic craftsmanship

I’d heard about these straps and asked for one for my birthday.My son and grandson bought me a custom engraved strap for my mandolin as a present.

What can I say....absolutely fantastic craftsmanship.
Brown leather, engraved with contrasting stitching. Fantastic secure fit, masses of adjustment and leather protection sleeve for the adjusting pins.

I’m definitely going to order others for my Banjo and Ukulele.

November 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Craftsmanship and Customer Service.

I recently bought another strap from Pinegrove, as usual the strap arrived very promptly and the craftsmanship is absolutely excellent. These are by far the most comfortable straps out there, beautifully made here in the UK and with excellent customer service too! I've no doubt I'll buy more from Pinegrove in the future!

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Can't fault them. Exceptional in every way

Despite it being during the pandemic, Rob was quick to reply to me saying he was making a special batch of straps especially, and apologised for the delay. In the end, I received the GS61 strap a week after I ordered it which is quick, and the quality is outstanding.

The pictures on the website do it no justice. Extremely soft leather, well padded, comfortable suede backing, and that distinctive high quality leather smell. It doesn't move except when I want it to, and will last a long time.

He also, upon request and without any complaints, customised the pinholes for my 10mm straplocks, and they fit perfectly. The bonus accessories and free gift that came with the strap are amazing, and the beautiful cotton bag is a perfect fit for my Boss RC30.

Compared to another certain British handmade leather strap company, I am paying around half the price for the product, and I doubt their product would be justifiably more expensive.

For the price I paid, I am over the moon with the custom experience, supporting a small business and the quality of the product.
Would buy from them again without hesitation.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Well satisfied

This is the first time I’ve dealt with this company. Both the product (harmonica roll) and the service are first class. Would not hesitate to buy from them again.

September 27, 2019
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Thanks Graham!
Rod

Rated 5 out of 5 stars

I am a repeat customer

I am a repeat customer. This place delivered quality goods (again), this time I bought another single harmonica pouch, because I have started carrying an additional harp. I am really pleased and I bet the pouch will last years.
The shop is also really easy to contact and responds quickly!

September 26, 2019
Unprompted review
Pinegrove Leather logo

Reply from Pinegrove Leather

Thanks Kristoffer, much appreciated!
Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look