Been gambling for years and only company ive appreciated with actioning requests so quick with payments team. Received my winnings 4k within minutes after winning however bank held on to it for a re... See more
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See what reviewers are saying
Scam site let's you deposit but not withdraw messaged loads of time and unhelpfull there saying they want me to withdrawal from a card I had blocked by my bank due to fraud months ago even though I h... See more
Company replied
Started off good then really bad after that 270 quid in 2 days on 50ps hit twice both 9 quid spin after spin just rubbish spins. Dont think i can win something back after reading the review from lilly... See more
Company replied
Fantastic winning so much money. Always payed out very quickly though this times a bit longer, but in fairness it is a lot of money! Very impressed how your safer gambling division contacted me... See more
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Company details
Written by the company
Pink Casino is a well-established online casino, slots and bingo site. Pink Casino is a leading online casino in the UK. We have a selection of different games for you to play, including online slots like Rainbow Riches and Starburst, as well as Live Casino games and different Bingo games. T&Cs apply. 18+, www.begambleaware.org
Contact info
United Kingdom
- support@pinkcasino.co.uk
- www.pinkcasino.co.uk
You should know
2.9
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks pinky casino, you've got a friend in me 😜
Honestly, this casino website (pink casino) is the bees knees 😜
I honestly thought it wasn't legit at first, but I asked chat-gpt (seriously), and the result was positive, great games, nice freebies/challenges for free spins, this casino reminds me of Ladbrokes, it's that good 👍
December 12, 2025
Reply from Pink Casino
Hello Neil,
That's absolutely brilliant to hear!
We're genuinely thrilled you had such a positive experience. We look forward to providing you with the same great service next time.
All the best, Pink Casino
Super super
December 8, 2025
Reply from Pink Casino
Hello Yanek,
Thank you for your positive feedback!
We're so glad you're enjoying your time with us and hope the great experience continues.
All the best, Pink Casino
Reply from Pink Casino
That's wonderful to hear! Thanks so much for the feedback, we're thrilled you're enjoying the game!
We really hope your future visits are just as fantastic, and if you ever have any ideas or suggestions on how we can make things even better, please don't hesitate to share them!
Kind regards,
Pink Casino
Reply from Pink Casino
Fantastic news! We're so happy to hear you had such a great experience with us, that's exactly what we aim for! We hope your time at Pink Casino continues to be excellent. And remember, if you ever have a suggestion on how we can get even better, please let us know!
Kind regards,
Pink Casino
Awful
Awful, net deposit-150. Got some bonuses on a few games! Ridiculously low wins especially compared to other casinos. Wouldn’t waste your time or money.
December 1, 2025
Unprompted review
Reply from Pink Casino
Hi Jessica,
We're sorry to hear you're disappointed with your experience. We understand it's frustrating when wins don't meet expectations.
We want to assure you that all game outcomes are governed by a certified Random Number Generator (RNG) to ensure fairness, as required by our UKGC licence. The nature of slots means results can vary significantly.
If you need further clarification, please visit our Help Centre or contact our Customer Support team.
All the best, Pink Casino
Very quick payout
November 29, 2025
Reply from Pink Casino
Hi Jen,
Thank you so much for your fantastic feedback! It's brilliant to hear you're having a great experience with us—that's exactly what we strive for. Your positive comments are a real boost for the entire team. We truly appreciate you taking the time to share this and look forward to seeing you again soon.
All the best, Pink Casino
No welcome bonus issued upon settling…
No welcome bonus issued upon settling requirements
November 28, 2025
Reply from Pink Casino
Hi Miles,
Thank you for your feedback, and we're very sorry to hear your welcome bonus wasn't issued. This is certainly not the first impression we want to give our new players.
Please contact our 24/7 support team via Live Chat and they will be able to review your account immediately and either credit the bonus if there has been an error, or clarify what has happened. We want to get this sorted for you right away.
Kind regards, Pink Casino
Bonuses
Didn't win much £££ to the start,,,but wen ya levels go up u get bigger and bonuses
November 26, 2025
Reply from Pink Casino
Dear Jayjay,
We're glad to hear you're noticing the progression in our bonuses as you continue to play. It’s great for our team to know that our reward system is recognised and contributes positively to your experience.
Kind regards,
Pink Casino
Brilliant!!
November 16, 2025
Reply from Pink Casino
Dear Helen,
We're absolutely thrilled to hear you had such a brilliant experience. Your appreciation is a great motivation for us, and we're pleased we could meet your expectations.
Kind regards,
Pink Casino
Very good site
I enjoy gaming on this site they have a wide variety of games and bingo to choose from also had a few wins 😀
October 25, 2025
Reply from Pink Casino
Dear Laura,
We're delighted to hear that you enjoy gaming on our site, appreciate the wide variety of games and bingo, and have had a few wins!
We strive to provide an entertaining and diverse gaming experience, so your feedback is greatly appreciated.
Kind regards,
Pink Casino
Reply from Pink Casino
Hello Simone,
That is excellent to hear.
We strive to provide a user-friendly experience, appealing promotions, and high-quality support, so your feedback is very much appreciated.
Kind Regards,
Pink Casino
Reply from Pink Casino
Hello!
Thank you for this brilliant feedback!
"Simple, easy to use, responsive, and fast payouts" – you've perfectly described the core pillars of the gaming adventure we strive to provide. We're thrilled that your experience has been so seamless and rewarding.
Your satisfaction is our biggest win! 🦁
Kind Regards,
Pink Casino
This does should be a 0 star.
This does should be a 0 star.
I lost my purse so had to get new bank card
Due to having new bank cards iv had to send in bank statement ect
Still not good enough to get my withdrawal iv never had this issue before. Terrible really affected my mental helth badly with the amount of info juts to try get your wining to what am not going to get.
Poof of everything still not good enough Terrible if you ask me
November 1, 2025
Unprompted review
Reply from Pink Casino
Hello Danielle,
Thank you for sharing your experience, and we are very sorry to hear about the distress this situation has caused.
We understand your frustration with the documentation process, especially after the stressful experience of losing your card. These verification steps are a crucial security measure required to protect your account and ensure your winnings are sent safely to you.
We'd be happy to look into this for you! Please get in touch with our live chat team, and they'll be able to review your concerns and provide you with more information.
Kind Regards,
Pink Casino
I deposited £50 only play £12 and then…
I deposited £50 only play £12 and then stopped letting me play to verify documents. I verified documents and still wouldn't let me play so I withdrew my remaining £37 . When I tried to deposit £30 there was a connection issue so I waited a while and tried to deposit the £30 again and now its saying I've exceeded my daily limit which I haven't because the £30 didn't go through so im still within my limit. Done with the site once unless this issue is sorted
October 30, 2025
Reply from Pink Casino
Hi Gillian,
Thank you for reaching out to us! We’re sorry to hear that you might have hit a bump with your recent deposits, and we're really sorry for any hassle it's caused!
Technical issues happen at times and the deposit attempt would have impacted your daily deposit limit.
All seems well now, but If you require any assistance, our customer support team are available to help you out!
Would love you to stay!
Kind Regards, Pink Casino
Absolutely shocking spent 100s on the…
Absolutely shocking spent 100s on the site made a withdrawal and then closed account
October 25, 2025
Unprompted review
Reply from Pink Casino
Hi Kayleigh,
We are concerned to hear about your experience. Account closures are sometimes necessary to comply with our licensing obligations, terms and conditions, and responsible gambling policies. However, we understand that this can be disruptive, and we apologize for any inconvenience caused.
Please contact our customer support team with your account details so we can review the circumstances surrounding the account closure. We will do our best to provide you with a clear explanation.
Regards, Pink Casino
Deposit thirty pounds but can't play …
Deposit thirty pounds but can't play says reached limit for the week don't understand
October 6, 2025
Reply from Pink Casino
Thanks for reaching out.
We understand your confusion regarding the wagering limit.
We want to assure you that Pink Casino is committed to providing a safe and responsible gaming environment.
The limit you're encountering is likely a Safer Gambling limit that was set up on your account.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
Pink Casino
Easy to deposit and withdraw with fun…
Easy to deposit and withdraw with fun games. Lots for everyone. My favourite are usually megaways but also love fishing slots and fluffy favourite.
October 6, 2025
Reply from Pink Casino
Hi Gabrielle!
We're thrilled to hear you find it easy to deposit and withdraw, and that you're enjoying our fun games!
It's fantastic that you're exploring the wide variety we offer, from Megaways to fishing slots and Fluffy Favourites – there truly is something for everyone!
Thanks for sharing your favorites!
Kind Regards,
Pink Casino
Love the site I work in a home from…
Love the site I work in a home from 11pm till 5pm so I can play at these times
October 6, 2025
Reply from Pink Casino
Dear Ann,
Thank you so much for your lovely review!
We are delighted to hear that you are enjoying the site so much and that it fits in perfectly with your working hours.
Our goal is to provide a fun and smooth experience 24/7, and your feedback is the perfect proof that we are succeeding for players like you.
Kind regards,
Pink Casino
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