Pink Moon Presents Reviews 

779
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff members who go above and beyond to ensure everyone feels welcome and secure. People also mention the brilliant facilities, noting that the toilets and hot showers are kept impeccably clean throughout the entire weekend. However, some customers also noted that certain amenities experienced long queues or cleanliness issues during peak festival hours. A few reviewers were not happy with the spacing between accommodations or mentioned that some tents felt older and needed updates. Visitors occasionally experienced minor inconveniences related to food vendor availability and campsite noise levels at night.

What people talk about most

Facilities

Consumers find facilities to be positive, highlighting that the toilets and showers are consistently kept... See more

Staff

People report positive experiences with staff, highlighting that team members are consistently lovely,... See more

Location

Reviewers mention positive feedback about location, highlighting that the campsites are exceptionally... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are spacious, beds are... See more

Product

Customers consistently note ambiguous experiences with product quality, presenting deeply divided opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I stayed at Harvest Moon at Electric Picnic and had such a great experience! The tent was really comfortable, felt safe and secure, and everything was clean and well looked after. It made the whole fe... See more

Rated 4 out of 5 stars

Stayed in moonlight meadows in electric picnic! Tent and facilities were great! Toilets always spotless! Made the weekend much more enjoyable! Only thing I will say is I thought there should have been... See more

Rated 4 out of 5 stars

Fantastic facilities which were kept as clean as possible and all staff were very friendly and helpful 😊 Some of the tents could do with being replaced and maybe a couple more food/coffee vendors.... See more

Rated 4 out of 5 stars

Great weekend. I stayed in Under the Stars. Tent & bedding were really good and I slept well each night - giving the eye mask and ear plugs definitely helped. Breakfast was good but a bit disorganis... See more


Company details

  1. Event Management Company
  2. Boutique
  3. Camp Site
  4. Event Planner
  5. Festival

Written by the company

Pink Moon provides boutique camping and event accommodation at festivals across the UK and Ireland. We create comfortable, stylish campsites with quality structures and full facilities, giving guests a premium experience from arrival to departure.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

779 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(779)

185 reviews in the last 12 months

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Rated 1 out of 5 stars

Staff's experience at pink moon

I worked for Pink Moon as general staff in 2026

-we were encouraged to ignore/hide problems, such as mouldy bedding, stains, ripped tents etc.

-All bedding is unwashed and is poor quality, mattresses are left outside overnight and are dirty, covered in bird poo and never cleaned.

-staff are paid minimum wage and are treated terribly. Meals withheld and of terrible quality, lower level crew are seen as disposable(by Managers Joel and Holly in particular), basic provisions not provided, including not providing hand washing facilities. This is especially terrible in festivals that are far away from shops. Staff are expected to leave during the show days of some festivals and come back after, meaning they are left with nowhere to stay.

-dubious tax behaviour, which is well known internally, company is extremely lacking in social responsibility, it makes 9million a year in profits, which all come from exploitation of workers, cutting corners, and avoiding paying tax(looking at you Harry).

-shout out chantelle, you do an amazing job, sorry you are surrounded by idiots, fingers crossed your next job is one that treats you better

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company with decent morals

The festival I booked for was cancelled as Heritage Live went under. Pink Moon were brilliant from the first hours of the news breaking they promised a full refund and then followed through with this without any chasing or work on my part. Very decent company. Highly commended.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Use Pink Moon if you love festivals but not camping

Just back from the state fayre festival and first time using pink moon. We stayed in a super classic bell. The tent was so comfy and spacious, the mattress was very comfy and the bedding was clean. Plenty of toilets and showers, first day no queue at all and second day it was <5 minutes. The pamper parlour was a great idea and the VIP area was perfect. The staff were all so lovely, helpful and attentive. The guests were all respectful. It is expensive but in my view totally worth it, it just takes all the downsides of festivals out of the equation. I was so sad to leave and will be booking again!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Staff are friendly and professional to the highest standards and will bend over backwards to make your experience better. Showers and toilets are manned constantly and are always clean and tidy.

I go to the Isle of Wight festival every year and always book them and am never disappointed.

June 20, 2026
Unprompted review
Rated 4 out of 5 stars

Just back from moonlight meadows

Just back from moonlight meadows, great experience except breakfast van was revolting and very disorganised. Coffee van was better. Showers were not cleaned in the evening so disgusting around 11pm

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent location once we found it…

Excellent location once we found it (not signposted) and staff were so lovely and helpful. Tent was great. But just not enough showers (half hour queue) or sinks (4 sinks for hundreds of guests to wash hand after toilets / clean teeth just wasnt enough). Apart from that it was great being so close to IOW arena

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

3rd time staying at tipi terrace iow

3rd time staying at tipi terrace at the iow festival , bell tent was superb , bed was good, made up and clean and fresh , pillows were comfortable brilliant location for the festival only thing I wish was that there was a entrance/exit a bit further back to tipi terrace to avoid the end of the night people traffic jam all heading the same direction to campsites

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Stayed for isle of wight festival

Stayed for isle of wight festival, not a camper personally however have to say it was a great experience. We stayed in Tipi terrace, tents are spacious, comfortable beds. The campsite itself, was spotless. Showers and toilets cleaned constantly. All the staff very friendly and welcoming. Highly recommend

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Pink Moon is fantastic

Pink Moon is fantastic . I’m too old for sleeping on the floor and putting my own tent up . Pink moon makes the festival a more enjoyable experience friendly staff spotless facilities and feel safe , we stay in Harvest moon, .its worth every penny

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible location

Terrible location. Too noisy to sleep due to service roads. Sold as luxury but this is anything but. Don't waste your money!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Just home from staying in Lakeside…

Just home from staying in Lakeside Lodges at Isle of Wight festival and once again, Pink Moon have smashed it with the set up! The toilets are always clean, the showers are looked after so well, the pamper area is brilliant and the staff are so friendly!

June 18, 2026
Unprompted review

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