Pinknoise Systems Ltd. Reviews 

32
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Pink Noise, thank you so much for saving my weekend job by delivering the shotgun mic I urgently needed. Harry Wadsworth went above and beyond and truly did the impossible to get that mic to me in suc... See more

Rated 5 out of 5 stars

Excellent help with products. I've recently got back into voice work and ordered a cheap USB mic from PinkNoise to get started. When I found its performance somewhat substandard, they were incredibly... See more

Rated 3 out of 5 stars

I got lots of kit from Pinknoise over the years and while there were some issues, they were eventually sorted. Unfortunately it looks like they've switched to a new website system and none of my old o... See more

Rated 5 out of 5 stars

I was highly recommend Pink Noise as the best place to go for TV/Film/Documentary audio equipment, and I'm so glad a friend told me about them! Brad was super helpful throughout the whole process, hel... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Pinknoise is a supplier of Location Sound equipment for Film and TV. We offer impartial advice, good after sales service and back-up, Great Prices and good stocks. We pride ourselves on being able to offer personal service with a demo facility.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.6

All reviews

(32)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great no fuss service

Never heard or seen of this company before so was a little sceptical but they had the product (neumann ndh 20) I wanted just a touch cheaper than any other company so decided to give them a try, ordered late Thursday night and paid for Saturday shipping and arrived safe and sound early Saturday morning. Very satisfied and will definitely be purchasing from them again

August 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Experienced one of the fastest deliveries in my entire experiences of online shopping, even though their shop is not located near my place. And their response to my question about the item was extremely quick and was very helpful. Would buy from them again.

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

Used Pinknoise for the first time last…

Used Pinknoise for the first time last week to get some Persons E5 monitors.
Really quick delivery, even during the covid issues we are having at the moment.
Forgot to use the voucher code - messaged them and asked if it could be applied retrospectively, got a swift response to say that they would apply the code and give me a refund. They did that and refund was given the following day (in my account)
All in all a very good experience and I will endeavour to use this company more in the future, I recommend this company to others.
Thanks very Much

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding

Pinknoise is surely the best online store for all your sound gear wishes. The communication is outstanding, so is the speed of the overall service. I sincerely recommend this company to do business with!

April 4, 2019
Unprompted review
Rated 4 out of 5 stars

Ordered a Zoom f8N recorder and case…

Ordered a Zoom f8N recorder and case bundle because Pinknoise were offering the case at half price and with a free 16GB SIM card included on a bundle deal which was cheaper than I could find from suppliers I'm more familiar with.

Was kept informed of progress of the order and it was delivered on the Monday after the Thursday evening I ordered it and in a timed delivery slot because they use a good courier (which is not true of most of my usual suppliers) so very happy with that side of things.

The only reason the company gets four stars rather than five is the main f8N recorder had clearly been either a demo unit or returned by a previous purchaser, and this had been sold as new. The contents list was a crumpled mess with deep thumb prints etc all over it and the various leaflets were tatty. The tell-tale protective stickers, cellophane bag for manuals etc were missing. I know it's not a biggie in the scheme of things but this seems to becoming more and more the norm for online traders on the basis that mail order customers will be too lazy to want to faff around and return the goods as "not new" and I'm getting fed up of it. If you're selling an item as new it should be as new. Or knock the price down and explain why it's a bit cheaper.

Overall though I have the product I wanted on the date I wanted it and at a good price.

UPDATE: PinkNoise contacted me after seeing this review to state that they sent the item exactly as provided by the UK distributors, apologising for what has happened (seemingly beyond their control) and offering me a discount on a future purchase which seems more than fair, particularly if the fault is with the distributor rather than them as a reseller. I appreciate they took the time and trouble to contact me and, as I stated originally, I am very happy with their communication, excellent competitive prices and seemingly good customer support. I will no doubt be ordering from them again now that they are on my radar.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

I fully recommend this company

I fully recommend this company, even during their recent move the owner makes time to pick up the phone and delivery is very clear with clear updates with next day delivery meaning next day and given one hour slot so you are not waiting the whole day and various options for delivery provided. Also the price is competitive and advice is also second to none.

I had an issue with the wrong colour being delivered but i got such great prompt emails back and given so many different options to correct this i know i will use this company again as they as so willing to put things right when something does go wrong.

100% fully recommended

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

Professional all the way

Excellent services and products. Very polite and helpful to customers. I had some gear shipped to Romania. The parcel arrived within the estimated time frame.
I would recommend this to anyone who needs audio-video gear.

April 18, 2012
Unprompted review

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