Pink Pepper Kitchen Reviews 240

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I originally used pink pepper kitchen as part of my wedding - they supplied a brownie tower. Since then I have sent brownies as gifts and anniversary presents and they are always delicious and popul... See more

Rated 5 out of 5 stars

A tin of brownies ordered for a tenth wedding anniversary present (tin!) to remind the couple of their wedding day and the excellent catering provided by Pink Pepper. The present could not have been m... See more

Rated 5 out of 5 stars

Pink pepper kitchen were our wedding caterers and we were absolutely thrilled with the quality of food and service - Sarah and Neil were amazing, as well as the girls! Our initial meeting with them wa... See more

Rated 5 out of 5 stars

Ordered some brownies and unfortunately they weren’t going to arrive on time for the event I needed them for. I contacted Pink Pepper Kitchen and they went above and beyond to get the brownies to me b... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

We are Pink Pepper, a three generation family run kitchen totally dedicated to creating homemade goodness with outstanding quality ingredients - all with an abundance of fun.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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Rated 4 out of 5 stars

Thanks for sorting out delivery issued

Delivery was delayed but dealt with by sending a replacement out. Thank you.

April 26, 2020
Unprompted review
Pink Pepper Kitchen logo

Reply from Pink Pepper Kitchen

Hi Richard.

Hope you are keeping well.

I just wanted to reply back to your review regarding your delivery not arriving.

Your brownie was posted on Monday April 20th with your order placed on Saturday 18th. I have retained the proof of posting and can confirm that it was sent Royal Mail 1st Class.

In usual times, this service works to a 95% next day delivery with the remaining 5% arriving the following day. Royal Mail are working extremely hard during these difficult times but even so, if I had known that you your order had not been received as expected, I would have been happy to send an immediate replacement. I would also have upgraded the delivery to next day, fully tracked and signed for.

It was such a shame to see your review as I am processing every order personally, to help bring a little cheer to everybody who either orders or receives. If your order has still not arrived, I would be happy to send another brownie for you today and use tracked postage. Could you please just send me a quick email to confirm this would be acceptable and I will process everything without any delay.

My email is : charlie@pinkpepperkitchen.com

Best wishes,
Charlie
Pink Pepper Kitchen

Rated 5 out of 5 stars

Super quick

Super quick, efficient delivery and as ever the most delicious brownies ever!!

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

Absolutely amazing brownies & 1st class service! Well done and can’t wait to order again 😊

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Most incredible brownie!!

I received the double chocolate brownie as a gift for Mother’s Day and I can honestly say it was the nicest brownie I have ever tasted. It’s cuts in to 9 decent bite sizes so a great shared if you’re in to that. I’ve since bought it for my friends too. Would highly recommend. Perfect as a gift and a feel good lift for anyone you know who needs some indulgence

April 19, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Bought a brownie as a mothers day gift and it arrived perfectly on time and my mum tells me it was delicious (she wouldnt share with me)

March 25, 2020
Unprompted review

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