Pin Up Secret Reviews 1,237

TrustScore 4.5 out of 5

4.6

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Company details

  1. Beauty Supply Store

Written by the company

Notre mission pin up SECRET, est attentif aux préoccupations de nos clients. Nous proposons des produits avec des formulations simples et capables de répondre au mal de notre siècle : les problèmes de peau. Aujourd’hui ce sont 96% de clients satisfaits. Les peaux malmenées ont enfin trouvé du réconfort. Outre l’absence de substances nocives pour le corps et pour l’environnement, les cosmétiques pin up SECRET constituent une véritable alternative respectueuse de toutes les peaux, agréable et facile à utiliser. Les produits pin up SECRET permettent de corriger les imperfections cutanées, telles que les points noirs, l’excès de sébum, les boutons… Depuis peu pin up SECRET propose également une gamme capillaire révolutionnaire. Nous proposons une routine complète qui permet de retrouver une chevelure de rêve, elle redonnera de l'éclat à vos cheveux, mais pas seulement, ils seront plus forts, nourris, réparés...  


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

⸻goat milk soap




Since 2023, your product quality has declined.
The goat milk soap you had in the past was excellent.
Today, it’s just an ordinary soap that has no benefits at all —
it feels like plastic and does nothing for the skin except cause itching.

August 12, 2024
Unprompted review
Pin Up Secret logo

Reply from Pin Up Secret

Hello,

Thank you for your feedback. We’re truly sorry to hear about your disappointing experience with our goat milk soap. Maintaining high product quality is very important to us, and we regret that the recent batch did not meet your expectations.

We’d love to understand more about the issue you encountered and make it right. Please feel free to contact our customer service team directly so we can assist you further.

Thank you for being a valued customer.

Best regards,
Team pin up SECERT

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