PistonHeads Reviews 1,662

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the impressive selection and variety of cars on display, often noting the unique and interesting vehicles available. The service is frequently described as excellent, with many appreciating the smooth and easy processes, especially when selling cars through the auction platform. The staff are commended for their helpfulness, friendliness, and expertise, making interactions pleasant and supportive. The locations are also highly regarded, with people enjoying the venues and overall atmosphere. However, some people were dissatisfied with the website, specifically mentioning issues with cars not appearing in saved searches. Additionally, a few reviewers noted that the awards ceremony could be improved, suggesting better presentation of winning cars. Some also experienced long queues for food and coffee, and a minority found the selection of cars at certain events to be poor compared to other gatherings.

What people talk about most

Product

Consumers find the product to be positive, highlighting a large and interesting selection of cars on display,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the excellent and professional... See more

Staff

People report positive experiences with staff, highlighting their friendliness, helpfulness, and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the venues as great,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its ease of use and navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thanks for an amazing day with plenty of interesting cars on show. The awards ceremony was a bit lack lustre and could have been better. A high percentage of winners of awards had already left the e... See more

Rated 4 out of 5 stars

Turn out was good, nice selection of minis at the mini factory and good atmosphere,some interesting non minis turned up also. The bad point was after an hour there was rather boring so left earlier th... See more

Rated 4 out of 5 stars

On the whole a good show (Annual Service 2025. Local area signage a bit poor. Waze took us a route where within 1.6 miles we arrived at a closed road and then had to divert for 3 miles to g... See more

Rated 4 out of 5 stars

Great event and atmosphere as always. Would have loved a bit of seating maybe near the food. As a bonus, a mobile car valeting company would have been a great thing to have for those who'd come a long... See more


Company details

  1. Online Marketplace
  2. Auto Auction
  3. Event Ticket Seller
  4. News Cooperation

Written by the company

Trusted by millions as the UK's number one place to buy, sell and love premium, performance and collectible cars.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Brooklands gathering

Rating based on attendance of high number of cars and the fact it’s free. If event was pay for entry I doubt if it would work as well

March 8, 2026
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Reply from PistonHeads

Thanks for the feedback, much appreciated.

Rated 2 out of 5 stars

Car meet on a poorly laid & potholed…

Car meet on a poorly laid & potholed concrete car park, with a greasy burger van for food? No footprint on social media post event to show photos? Relatively poor selection of cars compared to other events on the same day?

PistonHeads is the Friends-Reunited of the car world and needs a bit of a rethink…

March 8, 2026
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Reply from PistonHeads

Sorry to hear you didn't love the Sunday Service but thank you for your feedback. We should have made it clearer that it wasn't just any old car park - we had the honour of parking on the historic Brooklands circuit, hence the condition of the surface.

We were posting on social stories throughout the morning and other posts have gone out since the event. Admittedly the external catering wasn't quite up to our usual standards, so we'll try to improve on this for next time.

Rated 5 out of 5 stars

Great location

Great location, well organised and easy access.

March 8, 2026
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Reply from PistonHeads

Thanks for the review!

Rated 5 out of 5 stars

Well organised

Well organised. Pleasant attendees.
Good quality food & beverage van

March 8, 2026
PistonHeads logo

Reply from PistonHeads

Thanks for the feedback!

Rated 5 out of 5 stars

Well organised

Well organised. Parking well supervised. Nice relaxed atmosphere. Friendly guy on the merch stall. Good choice of venue.

March 7, 2026
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Reply from PistonHeads

Thanks for the feedback, much appreciated.

Rated 5 out of 5 stars

Well organised & free !

Well organised & free !
I have been to this event previously as it's easy fort me to reach. A great array of owners cars & plenty to see in 'MBW' with good facilities in the building.

An enjoyable event at the right time of year.

March 8, 2026
Rated 1 out of 5 stars

Be careful whilst purchasing

I purchased a car for the first time in a long time after my dad passing and him leaving money to get me a car. After around 3 months I have nothing but problems. The car is unrepairable.

I am very upset disappointed and feel like I was wrongly sold a car. I don’t know much about them so I expected everything to be ok.

Just a heads up for anyone looking to buy a car. Money is gone and so is the car. I’m devastated.

July 8, 2025
Unprompted review
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Reply from PistonHeads

We're truly sorry to hear about the troubles you've had with a car you found for sale on PistonHeads and the difficult situation you're in after your loss. We recommend that you take this up with the dealer you bought the car from to see if they're able to offer you any support. If there's anything further we can help with, please email us at info@pistonheads.com

Rated 1 out of 5 stars

Unfit for purpose

Really poor search software that rarely works the way you need it to. Every time I try to look for cars for sale, I have to give up and go to another site or app.

March 3, 2026
Unprompted review
PistonHeads logo

Reply from PistonHeads

Hi Tony, we always welcome constructive feedback. What exactly is it that isn't working for you?

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