PistonHeads Reviews 1,662

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the impressive selection and variety of cars on display, often noting the unique and interesting vehicles available. The service is frequently described as excellent, with many appreciating the smooth and easy processes, especially when selling cars through the auction platform. The staff are commended for their helpfulness, friendliness, and expertise, making interactions pleasant and supportive. The locations are also highly regarded, with people enjoying the venues and overall atmosphere. However, some people were dissatisfied with the website, specifically mentioning issues with cars not appearing in saved searches. Additionally, a few reviewers noted that the awards ceremony could be improved, suggesting better presentation of winning cars. Some also experienced long queues for food and coffee, and a minority found the selection of cars at certain events to be poor compared to other gatherings.

What people talk about most

Product

Consumers find the product to be positive, highlighting a large and interesting selection of cars on display,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the excellent and professional... See more

Staff

People report positive experiences with staff, highlighting their friendliness, helpfulness, and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the venues as great,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its ease of use and navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thanks for an amazing day with plenty of interesting cars on show. The awards ceremony was a bit lack lustre and could have been better. A high percentage of winners of awards had already left the e... See more

Rated 4 out of 5 stars

Turn out was good, nice selection of minis at the mini factory and good atmosphere,some interesting non minis turned up also. The bad point was after an hour there was rather boring so left earlier th... See more

Rated 4 out of 5 stars

On the whole a good show (Annual Service 2025. Local area signage a bit poor. Waze took us a route where within 1.6 miles we arrived at a closed road and then had to divert for 3 miles to g... See more

Rated 4 out of 5 stars

Great event and atmosphere as always. Would have loved a bit of seating maybe near the food. As a bonus, a mobile car valeting company would have been a great thing to have for those who'd come a long... See more


Company details

  1. Online Marketplace
  2. Auto Auction
  3. Event Ticket Seller
  4. News Cooperation

Written by the company

Trusted by millions as the UK's number one place to buy, sell and love premium, performance and collectible cars.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Couldn’t be better. Excellent

Excellent service, smooth as silk! Friendly attentive staff, plenty of timely information and advice. Have sold through PH before, so knew them well.
Highly recommended.
Be absolutely sure that you are dealing with Pistonheads.
BEWARE Of SCAMMERS.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Sadly this site is no longer viable for…

Sadly this site is no longer viable for selling a car as the scammers are relentless; phone and email, fake check sites and more are everywhere but is 10x on PH. As you know I've been sending them to you.

November 30, 2024
PistonHeads logo

Reply from PistonHeads

Sorry the scammers found their way to you Ed. They are sadly everywhere in the online car world at the moment, and we are putting every effort into making the platform safer and more robust. Anything odd you receive, send it our way and we will deal with it.

Rated 5 out of 5 stars

I highly recommend using PistonHeads if…

I highly recommend using PistonHeads if you have a vehicle to sell. From the initial enquiry through to sale and collection, Dave Marsden has been a fantastic support and a pleasure to deal with. He made the process really easy for me, went through finer details very clearly and made sure I fully understood every step. Once again, thank you very much for all your help Dave, couldn’t of done it without you 🙌🏻

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

A very positive experience selling my…

A very positive experience selling my car through Pistonheads Auctions. Dave Marsden was great throughout the process - professional, friendly, knowledgeable with good communication. I would have no hesitation in selling another car this way in future.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Online Car Auction "Virgin"

As an online auction "virgin" I was viewing the whole process with a degree of trepidation. I needn`t have worried; Dave Marsden carefully and professionally steered me through the process from start to finish. The guide price range estimate was spot on & the car achieved a price well above the suggested reserve. I would thoroughly recommend using the Piston Heads auction service to the inexperienced and experienced alike.

October 8, 2025
Unprompted review
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Reply from PistonHeads

That is great to read. Dave and the auction team work hard to make sure every seller feels supported, so it is lovely to hear it paid off. Enjoy the result.

Rated 5 out of 5 stars

Keep up the good work. :))

I've been with PH's for many years now, and it's a brilliant/informative & helpful site.
Highly recommend, nothing but praise.

Keep up the good work.. :))

January 11, 2025
PistonHeads logo

Reply from PistonHeads

Thanks for the kind words. We will do our best to keep it useful, occasionally funny, and mostly under control.

Rated 5 out of 5 stars

Excellent!

I'd like to thank David and the team at PistonHeads, I really appreciate their expertise and help. I couldn't have got the price I did for my dad's car without going through PistonHeads auctions where the car was seen by so many and it's free! I would highly recommend PistonHeads to anyone. Such a simple, straightforward process all taken care of by PistonHeads. Excellent service. Thanks again.

September 25, 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

Really appreciate this. Great to know the team made the process simple and that your dad’s car found the right buyer through the auction. Thanks for recommending us and for the lovely feedback.

Rated 5 out of 5 stars

Selling a car, made easy!

A great easy and straight forward process to getting my car auctioned. Very straight forward and no nonsense process, would def recommend to anyone and would use again.

September 4, 2025
Unprompted review
Rated 2 out of 5 stars

They censor forums without giving any reason

They censor forums without giving any reasons, they just remove them. I understand as a private business they can do that, but why not explain to the users why? That way it avoids speculation. I am of course referring to the removal of the forum on GVE London that sadly has gone into administration. The conversation and the insight that was was being offered was illuminating. Surely something those at PistonHeads would want or have they something to hide?

September 4, 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

Unfortunately we are not able to inform all members contributing to a thread why it has been removed, but this is something we can consider when we rebuild the forums next year. With that specific thread, there were so many posts in breach of our naming and shaming rule that we were forced to remove the thread altogether. We apologise for any frustration here, but this rule is also in place to help safeguard our members against potential legal action for defamation.

Rated 5 out of 5 stars

I sold two cars using the auction…

I sold two cars using the auction platform and was guided through the process from start to finish and owe a huge thanks to Rob. From arranging the photographs, producing the advert, the sales and follow up with the buyers was exceptional. Even though there were problems beyond their control, everything was resolved professionally and timely, despite being in a bank holiday weekend.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service when selling

The advice and service I received when selling my car via their auction service was superb from the start. My contact there was always available, helpful, professional and offered me sound advice throughout the selling process. I would definitely recommend getting in touch if selling a specialist car.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great sale

Sold car on here. Hassle free deal. Dave really went the extra mile to make things work well.
Thanks guys. Definitely recommend.

August 20, 2025
Unprompted review

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