Planet Perfume Reviews 30

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I decided to write review for this company as I was pleasantly surprised with service they provided. Firstly, I must say I was in doubt if this company was dodgy or real and other reviews here he... See more

Rated 1 out of 5 stars

Received an email saying my order had been dispatched. Money taken from my account. Literally one minute later received another email saying item was out of stock. Why wasn't it showing out of stock... See more

Rated 5 out of 5 stars

Absolutely faultless service. Ordered a discontinued Roberto Cavalli fragrance for a really good price on Friday lunchtime. Arrived on Saturday morning. Genuine item too as I have others from thi... See more

Rated 5 out of 5 stars

Again I Have To Give This Lovely Company 5***". I Was Having Difficulty Ordering My Favourite Perfume Online. Phoned The Company, The Gentleman I Spoke To Could Not Have Been More Helpful. He... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Here at Planet Perfume, we love fragrances. We’ve been offering 100% genuine products at great value to thousands of customers for over 25 years.


Contact info

3.9

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Site does not state items as out of stock

Received an email saying my order had been dispatched. Money taken from my account. Literally one minute later received another email saying item was out of stock.
Why wasn't it showing out of stock on the website? I shouldn't have been able to order & pay for something that is out of stock.
To be fair they did refund immediately but the whole transaction has put me off buying from this site again.

March 2, 2026
Rated 5 out of 5 stars

I ORDERED. THEY DELIVERED.

Everything happened as they said it would. Got what I ordered and got it when they said I would. Next day. Would I buy from Planet Perfume again. Absolutely. No reason to go anywhere else.

February 27, 2026
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!! Order #30065

Absolutely disgraceful customer service and Liars

I ordered a fragrance just before midnight on the 23rd November. A couple of hours later I sent an email (which I have sent evidence to the seller) explicitly stating to kindly cancel my order before it was shipped.

The email was ignored and order was shipped. Now the seller is refusing to correct their mistake and provide a returns label.

Just admit your mistakes and correct them. Stop wasting peoples time and money!!!!!!!!

Absolute disgrace

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

All in one place .

When shopping for the right pressies for ya mum , this site hit the spot as they stocked some now discontinued Lacombe products , great site , easy to navigate , thank you .

October 31, 2025
Rated 5 out of 5 stars

Great services

I ordered this perfume as a gift for my friend. It was his father's favourite perfume and I wasn't sure if I can get it on time. It was delivered before the expected time which is great. He was very happy with it and I will order more

August 1, 2025
Rated 5 out of 5 stars

Absolutely faultless service.

Absolutely faultless service.
Ordered a discontinued Roberto Cavalli fragrance for a really good price on Friday lunchtime.
Arrived on Saturday morning.
Genuine item too as I have others from this particular line to compare.
Would not hesitate to recommend and would certainly use again.
Many thanks 👍

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Really quick delivery, product arrived within 24H of placing my order. Great site, will be returning in the future.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

First time experience

I decided to write review for this company as I was pleasantly surprised with service they provided.
Firstly, I must say I was in doubt if this company was dodgy or real and other reviews here helped a lot.
Super easy to order, very straightforward. Well packed and delivered in 2 days. Best price online (including ebay) and free delivery.
My only advice would be to promote website a bit better so people gain trust to order.
Thank you again, great service

September 3, 2024
Unprompted review

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