Plattssolicitors Reviews 82

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I used Platts criminal department. Naila was my solicitor thank you for all your hard work and getting me justice. Great assistance and support always there when I needed her on weekends and evening.... See more

Rated 5 out of 5 stars

I can’t thank Naila enough for the incredible support she gave me throughout my case. Over the course of more than two years, she was consistently professional, dedicated, and genuinely cared ab... See more

Company replied

Rated 1 out of 5 stars

PLATTS SOLICTORS ARE A JOKE!!! Keep editing there review & stating they don’t know me!!! JUST AFTER MONEY!!! I am writing a review on behalf of myself and my dealings with platts solicitors.... See more

Company replied

Rated 5 out of 5 stars

I have just been represented by naila from plants the effort and work that was done on my behalf was exceptional they not only helped in the police interview and in court but made sure my mental healt... See more

Company replied

Company details

  1. Law Firm

Information provided by various external sources

Law firm specialising in all aspects of criminal defence law, Regulatory Law, Proceeds of Law, International Child Abduction, Modern Slavery and people trafficking, International Law, Mediation, Court of Protection, Immigration Law and Family Law


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

I used Platts criminal department

I used Platts criminal department. Naila was my solicitor thank you for all your hard work and getting me justice. Great assistance and support always there when I needed her on weekends and evening. Really stressful time but very grateful for the end conclusion. Thank you

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and dedicated Solicitor firm.

I can’t thank Naila enough for the incredible support she gave me throughout my case. Over the course of more than two years, she was consistently professional, dedicated, and genuinely cared about achieving the best possible outcome for me.

She kept me fully informed at every stage, always taking the time to explain things clearly and make sure I understood what was happening. No matter how busy things were, she was always available when I needed to speak, which made a huge difference during such a stressful time.

What could have been an overwhelming and stressful experience was made much more manageable because of her calm, supportive approach. I am very grateful for the outcome she achieved and the effort she put into my case.

I wouldn’t hesitate to use her services again and would highly recommend her to anyone in need of strong, reliable legal representation

March 31, 2026
Unprompted review
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Reply from Plattssolicitors

Dear Charlie

Thank you for taking out the time to write such amazing words about your experience.

Wishing you and your family all the best.

Platts Solicitors

Rated 5 out of 5 stars

Excellent experience and service

Excellent experience and service. Very professional, knowledgeable and supportive. My solicitor kept me informed and updated throughout the whole experience, I was never left in the dark on any aspect. Their expertise is clearly evident in the work carried out. Would definetely recommend!

April 1, 2026
Unprompted review
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Reply from Plattssolicitors

Dear Anhar

Thank you for taking the time out to write such wonderful words about Platts Solicitors. This is very much apppreciated.

Platts Solicitors

Rated 5 out of 5 stars

An excellent solicitors firm

I have just been represented by naila from plants the effort and work that was done on my behalf was exceptional they not only helped in the police interview and in court but made sure my mental health was OK. Naila even rang me back the day after to make sure I was ok going above and beyond for me. All I can say is thank you

March 20, 2026
Unprompted review
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Reply from Plattssolicitors

Dear David

It’s really kind of you to write about your positive experience with Naila. She will be very grateful to you for taking the time out.

Platts Solicitors

Rated 5 out of 5 stars

Naila is fantastic

Naila is fantastic, during the whole process there was great communication, prompt replies to all correspondence, very caring and committed to gathering all information required. PLATTS gave me the reassurance I needed.
I would recommend her to anybody that needs help very client focused and attentive.

September 18, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Ethan,

Thank you so much for writing such wonderful words about your experience.

Platts Solicitors

Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Platts Solicitors, and in particular with Naila Akhter. From the very beginning, Naila was professional, attentive, and genuinely committed to achieving the best outcome for me. She explained everything clearly, guided me through every step of the process, and always responded promptly to my questions. Her expertise, dedication, and empathetic approach made what could have been a stressful situation much easier to manage. I highly recommend Naila Akhter and the team at Platts Solicitors to anyone looking for knowledgeable, reliable, and approachable legal support.

March 2, 2026
Unprompted review
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Reply from Plattssolicitors

Dear Iqbal,

Thank you for letting us know of your positive experience with the firm. We also appreciate you referring us to other clients.

Platts Solicitors

Rated 5 out of 5 stars

Really happy with the services I have…

Really happy with the services I have received, couldn't ask for a better firm.

March 12, 2026
Unprompted review
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Reply from Plattssolicitors

Thank you for sharing your positive experience of Platts Solicitors.

Platts Solicitors

Rated 1 out of 5 stars

Appalling unprofessional firm

PLATTS SOLICTORS ARE A JOKE!!!

Keep editing there review & stating they don’t know me!!! JUST AFTER MONEY!!! I am writing a review on behalf of myself and my dealings with platts solicitors.

A year later after the incident they took my statement. The statement that I received back to sign had missing detail and made up detail. I chose to rewrite and still to this day I’m waiting for the copy to sign even after numerous phone calls. I haven’t been advised any detail.

The overall lack of professionalism, transparency and basic communication has been staggering. I would strongly advise others to think very very carefully before instructing this firm.

March 2, 2026
Unprompted review
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Reply from Plattssolicitors

Dear Bethany,

It would help us to review and locate the file if we had the name of our client. As a relative of a client what paperwork have you requested? We don’t provide paperwork to relatives? We can’t find anyone by the name of Bethany that we have taken a statement from.

We would not discuss the details of our clients case with a witness as it undermines the integrity of a witness.


Platts Solicitors

Rated 5 out of 5 stars

its very difficult to find a law firm…

its very difficult to find a law firm that you trust to provide consistently good service, advice and support. Even the receptionist are helpful and friendly. Paul Bradbury has been representing me over 20 years and I really appreciate all the cases hes represented me in both criminal and family. I always recommend Paul to my family and friends. Always satisfied with the service. Real Value for money whether its legal aid or private work. Paul has always gone out of his way to ensure i get the best result. He has always been there when i have been arrested late at night and always taken my calls no matter if its week days or weekend.

July 24, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Mohammed

Thank you for your kind words of appreciation.

Platts Solicitors

Rated 5 out of 5 stars

its not easy to get a good solicitor…

its not easy to get a good solicitor when you are facing serious allegations and its more difficult when you have not been in trouble before and need good representation but you dont know what to look for. I changed solicitors and it was the best thing i did to be represented by Platts and i got the best result i could ever hope for. i keep my good name clear. i won thanks to platts criminal department and massive massive thank you to Naila.

May 20, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Mo

Thank you for your such a thoughtful post. We will pass on your amazing words to her, she will be very grateful.

Kind Regards

Platts Solicitors

Rated 5 out of 5 stars

Proper review of Platts! .

Well, what can I say….this company has gone above and beyond for me. All the odds were stacked against me having made a right mess of my life during a bad time.

Platts kept me out of custody long enough to rebuild my whole life whilst on bail, I now have a successful business and its all thanks to Platts for somehow convincing the judges to keep me on bail even though ive not had bail in years prior to this!

The sentencing hearing was today and the way I was represented and backed by my barrister had me in tears.

The level of effort the barristers at this company go to for you is unmatched. Ive had many solicitors and barristers along my embarrassingly long criminal past.

None have even come close to Platts. From the secretary’s, the owner, all the barristers….

Honestly cant even put into words how grateful I am, because this result has literally just made my whole life complete.

The world is literally my oyster right now!

Im finally free of a life of crime, fully legit man…Nothing hanging over me.

All thanks to Platts being the best law firm around.

Thanks to everyone involved, you all did me proud and I will be forever grateful!

Anyone reading this review, honestly dont even waste your time with another firm!

Just get Platts to represent you and ask for Nyla she will make sure you are in good hands!

Not sure how they even have any bad reviews, well actually I am, as I have my own company. You just cant please everyone. Your going to get them hard to deal with customers that are right about everything and accept no blame for themselves.

I can vouch properly for this company having been on a serious crown court case, on bail for 2 years…I was looked after very well.

54 previous offences….So its by far not my first rodeo. All the other solicitors Ive had didnt come close

So take from that what you will. But ive read some of the low reviews on here….Not warranted at all.

With platts being so busy you need a bit of patiene and understanding….but moreover just trust them!

They did not lie or anything to me at any point. What they predicted would happen….happened to the T.

They also have massive connections on both sides so if you use your head and treat them with respect and dont be rude to your barrister and the courts you’ll likely get the result you want.

Its not all down to the solicitors and barristers, you have to show some work your end too. They cant just ask the judge to spare you custody or give you bail.

There has to be some form of evidence to show your making steps to changing or your going out your way to make sure you dont end up in court again!

I.E like I did I set up a company and grafted my nuts off! Solicitors arent miracle workers…theyre just human beings doing a job a very highly skilled prefessional job that an average joe would completely fail at. So

Credit where its due! This job is not easy by any stretch of the imagination.

So yeah, listen to them and do what they suggest you to do and stay positive and you’ll be fine.

Definitely dont call up the reception giving them attitude and being disrespectful to staff, then decide leave them a bad review afterwards when you dont get your own way!

I get this in my business and its a bit silly really because they damage your score pretty bad with lies because they didnt get their own way!

But here you go guys and in depth review of the company from me, in not affiliated in any way, if my name pops up wont take you long to find out im not a solicitor 😂

But as an ex criminal that has been on the wrong side of the fence for many years, this is that one firm your asking your mates for when you need a really good barrister.

One the main barristers only deals with severe cases and has a 100% success rate.

That should also tell you a lot. They dont mess about here!

Use your head and stay respectful to them and you’ll get looked after, its that simple!

Anyway good luck with your case and you can thank me later when Platts spares you years in jail too!

Peace out!

⭐️⭐️⭐️⭐️⭐️

March 6, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Tony,

Thank you so much for your detail review and the very kind words you have written about the firm and Naila. We will certainly pass on your comments to all in the firm.

We had great pleasure in representing you.

Platts Solicitors

Rated 5 out of 5 stars

Great Solicitors

Great Solicitors. Represented me a couple of times!

February 18, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Adam Sajaad

Thank you for your positive comments, it’s very much appreciated.

Platts Solicitors

Rated 5 out of 5 stars

wanted to thank Roger Lowe and…

wanted to thank Roger Lowe and recommend the firm for great advice given in relation to a motoring matter.

January 2, 2025
Unprompted review
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Reply from Plattssolicitors

Dear Yasmin

Thank you for your thoughtful review, Roger Lowe will be pleased to hear he was able to assist you with your query.

Platts Solicitors

Rated 5 out of 5 stars

I'am always very happy with the advice…

I'am always very happy with the advice I receive from Platts Solicitors.
The advice is always legally sound and always gets the best results.
I'am always happy to recommend this law firm to my family and friends.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Naila Akhter I wanted to say thank you for your help.

I was lucky I had a great lawyer who helped me win my case. I am not familiar with the law, she guided me and gave me plenty of her time to explain everything to me so that I could win my case. she did not rush me. Thank you Miss Naila Akhter.

November 24, 2023
Unprompted review
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Reply from Plattssolicitors

Dear Mr Butt

Thank you for showing your appreciation, we will certainly pass on your lovely words to Ms Akhter.

Platts Solicitors

Rated 5 out of 5 stars

My solicitor Naila did a fantastic job…

My solicitor Naila did a fantastic job to get me out of trouble and get me life back. She is experienced, skilled and well organized. She get to the point where as a defendant, I was clearly instructed of what would happen and how to deal with the outcomes. She is always busy, yes , if not , she would have no cases, no clients, but sitting at office waiting for your calls, is this the kind of solicitor you would trust to work for you? Nevertheless she will return my messages and calls even outside office hours, that’s something not everyone can do! Plus, the barristers she is working with are top guns of the business: my case went to crown court, I was discharged on my first hearing, that’s very rare, thank to Naila and the barrister who had massive respect from the prosecutors, they worked hard to agree to drop my case. In one word, I will trust Naila will work professionally for anyone that needs her help. Like me, put my trust down as a perfect stranger to her, and she gets me out! I would firmly recommend her to anyone who need help and advice for family, business, traffic and any other issues.

July 1, 2024
Unprompted review
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Reply from Plattssolicitors

Dear Andy,

Thank you for an amazing review. Ms Akhter will be so pleased to read your high recommendation of her. It’s great to hear that you achieved such a fantastic result.

Platts Solicitors

Rated 5 out of 5 stars

Many thanks to naila

Many thanks to naila ma'am for helping me on will highly recommend this solicitor for you criminal and immigration services they give there best service to you many thanks once again for getting positive response in my case god bless you and your team many blessings for your future
Thanks and regards
Inderpal Singh

July 29, 2024
Unprompted review
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Reply from Plattssolicitors

Dear Inderpal

Thank you for your lovely words. We will forward these to Naila who will be very pleased.

Platts Solicitors

Rated 5 out of 5 stars

I have fantastic service from Naila and…

I have fantastic service from Naila and team. I was constantly updated every step of the way and cannot fault the service I received!

July 26, 2024
Unprompted review
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Reply from Plattssolicitors

Dear Yaz

Thank you for sharing your experience, we really appreciate the kind words.

Platts Solicitors

Rated 1 out of 5 stars

Highly unprofessional

Highly unprofessional, didn’t turn up to one of my court dates (Naila) then the second court date I was passed onto some other man who knew I said not guilty but told me to plead guilty anyway. Naila even said herself she would’ve fought it - so why didn’t you come to my court date?! I had trust in her throughout the whole process and she screwed me over. I think her problem was that she wanted to make it cheap for me so she did it for free even though I mentioned so many times that I will pay for her time. And because she did it for free she didn’t need to put any effort in it. If she tells you she doesn’t lose cases - SHE DOES but as I said in my Google review - she passes her cases on to other people so she can keep her streak

September 30, 2023
Unprompted review
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Reply from Plattssolicitors

Dear Sandra

We have checked our records and we have no one by your name (Sandra) on our client data base. Could you please provide us with the following information: the date that you was at court, the name of the court that your case was heard at? What was the name of the solicitor that represented you at the court hearing?

We can confirm that we have not represented anyone by the name of Sandra in the last 24 months.

We suggest you provide evidence of a client care letter stating you instructed our firm and proof that one of the solicitors from this office attended upon you at a court hearing so that we can investigate your complaint.

We look forward to hearing from you.

Platts Solicitors

Rated 5 out of 5 stars

Excellent,outstanding,amazing 10/10 for…

Excellent,outstanding,amazing 10/10 for sahar ali . I think she’s just too good. Would recommend to everyone who’s dealing with family legal matters. Very understanding she is,helpful and very supportive. Platt solicitors are very lucky to have sahar on their team . Once again Thankyou so much for everything. Hope you succeed more in life . 👍 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10

June 5, 2024
Unprompted review
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Reply from Plattssolicitors

Dear Shabana

Thank you for taking the time out and writing an amazing review. We will sure to pass this onto Ms Ali.

Platts Solicitors

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