Players Choice Videogames Reviews 

1,975
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

An overall awesome experience buying from players choice. The Xbox 360 arrived in great condition and their customer service is top notch. I will be doing business with them again. A+++

Rated 5 out of 5 stars

My daughter made a late request for Christmas gift...to have an Xbox at her dad's place like the one she has at her mom's. I searched online and came across Player's Choice. There was some Xbox availa... See more

Rated 1 out of 5 stars

Absolutely horrible way to handle Switch 2 preorders. You should not take switch preorders if you are “sold out”. On top of that, you should not wait until over a month later to realize it and issue e... See more

Rated 5 out of 5 stars

Player's Choice had the exact cable I was looking for when I was unable to find it anywhere else, which was already exciting. When I couldn't find an update on the order page for the processing... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Game Store
  4. Gaming service Provider
  5. Used Game Store

Written by the company

Player's Choice Offers A Large Selection Of New Video Games & Used Classic Video Games For Playstation3, Nintendo 64 platforms, Dreamcast Games, Gamecube Games, PC Games, X-Box 360 Games & Lots More.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,975)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with result

My daughter made a late request for Christmas gift...to have an Xbox at her dad's place like the one she has at her mom's. I searched online and came across Player's Choice. There was some Xbox availability. 👍 I didn't 100 percent realize that the products were previously owned/ used but Players Choice delivered a well packaged Xbox, that worked without issue and in time for the holiday!! Your website was easy to use and you gave clear information about possible shipment delays and that was reassuring.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience and video game worked!

When I purchased a video game for Christmas, I waited for the shipping and I was worried that this website was a scam and we wouldn’t get the gift…BUT…it wasn’t a scam at all! We got the video game that I ordered and it worked in good condition and no problems at all!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I could give negative stars….my…

Wish I could give negative stars….my friend had a confirmed order 4/10 for her autistic sons’s birthday gift. Which is mid June. This guy canceled the order to then resale the child’s gift for 300 bucks more. Stay away !

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a switch 2 on 4/9 early in…

I purchased a switch 2 on 4/9 early in the morning. Preorders where up till 4/24 and that's when they sold out. I emailed the company to confirm my order and they replied saying it's in. The site also says do not preorder unless you want to lock in your order. Yet today I got a cancellation of my order. I have tried to reach out to the company but go zero reply back. Now I see that they have re posted the switch 2 for a higher price. How can you have zero stock available hence the cancellation and put up switch 2 for order at a higher price. Makes no sense. Oh sorry I had to cancel because we don't have enough but there are more on our site for a higher price... What a joke. Nothing they say can justify this. If they need to sell it at a higher price why didn't they reach out and give me the opportunity to decide if I wanted to pay more before they cancelled? This company is clearly a scammer company. Only interested in money not customers. I hope everyone reads this and chooses to never buy from them so they lose massively on everything. You get what you deserve and you deserve nothing.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled my order than opened preorders for $799

Ordered earlier than others. Got the cancelled email today for my order. Misleading and deceptive marketing. For once I wish I went with Amazon.

Saw reviews about the company but hoped the good ones were true. Nope. Switch 2 a new company for your needs. This one will let you down.

This part has been updated
Seller has consoles listed for $799 now available on his site. Amazing how they cancel confirmed paid preorders to overcharge customers for $200 more. You bring shame to the games.

April 8, 2025
Rated 1 out of 5 stars

Do NOT trust this company

Yesterday, early in the morning, I purchased a Switch 2 from their store's website because I wasn't able to get any from the big retailers. After a fruitful conversation with the company, I smiled and went about my day. After all, I was able to preorder a new Nintendo Switch 2.

However, this morning, they canceled my Switch 2 preorder and, when I looked up how much they were selling it for? They went FAR more than the original MSRP, almost DOUBLING the original price, essentially trying to scalp the common consumer into purchasing a Switch 2. When I complained to them via e-mail, they informed that a) Nintendo promised that they would give this company 1000 units and b) the reason for the INSANE upcharge is because they need to go through another middle man.

When I asked for a phone number that I could contact David through, I have not gotten a response and, more importantly, when I looked on their site again? They are selling a "PlayStation 5 Slim Console Digital Edition - 30th Anniversary Limited Edition Bundle - Gray" and are ALSO upcharging this console by $300 when, if you were to purchase it from Sony directly, you would play the regular $499.

This company desperately wants to make an extra buck from desperate consumers and parents who want to make their children's experience a little more special.

Do not trust this company at all.

April 25, 2025
Unprompted review
Rated 4 out of 5 stars

PS3 works as described

The system works as described and the games are a great trip down memory lane.
The only reason it wasn't 5 stars is because of the time it took to ship everything out.
I didn't realize it would be coming from ebay.

April 2, 2025
Rated 5 out of 5 stars

Highly recommended gamestore

My recent online order was favorable and easygoing. I did had to wait a bit longer than anticipated but it was a overall positive experience with excellent customer service.

February 14, 2025
Unprompted review
Rated 3 out of 5 stars

Item arrived super late

Item arrived super late. Did not even ship until almost 2 weeks after the order was placed and I emailed support several times. Item was as expected in original packaging and works properly. Item just seems like my order fell through the cracks

March 9, 2025
Rated 5 out of 5 stars

Fixed my problem

From Kudzia, Timothy

I had wrote a 1 star review prior because I was sent the wrong console I bought however David was responsive and fixed my problem and I received the white WII U 8 GB I ordered in great condition. He was courteous professional and fixed my problem first time.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly awesome

Honestly awesome! Package arrived in great condition. Also arrived in realistic and reasonable time. My DS cases are perfect for organizing my case-less games. My collection looks much neater! Will shop with Player’s Choice again!

January 25, 2025
Rated 5 out of 5 stars

Nice job.

I really like the quality of the products. I also liked the transparency on the delivery. I’m definitely shopping here again.

January 24, 2025

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