Players Choice Videogames Reviews 

1,975
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

An overall awesome experience buying from players choice. The Xbox 360 arrived in great condition and their customer service is top notch. I will be doing business with them again. A+++

Rated 5 out of 5 stars

My daughter made a late request for Christmas gift...to have an Xbox at her dad's place like the one she has at her mom's. I searched online and came across Player's Choice. There was some Xbox availa... See more

Rated 1 out of 5 stars

Absolutely horrible way to handle Switch 2 preorders. You should not take switch preorders if you are “sold out”. On top of that, you should not wait until over a month later to realize it and issue e... See more

Rated 5 out of 5 stars

Player's Choice had the exact cable I was looking for when I was unable to find it anywhere else, which was already exciting. When I couldn't find an update on the order page for the processing... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Game Store
  4. Gaming service Provider
  5. Used Game Store

Written by the company

Player's Choice Offers A Large Selection Of New Video Games & Used Classic Video Games For Playstation3, Nintendo 64 platforms, Dreamcast Games, Gamecube Games, PC Games, X-Box 360 Games & Lots More.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,975)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent me a cheap Chinese knockoff when…

Sent me a cheap Chinese knockoff when the site pictured an OEM charger. Ignored all attempts to reach them. Had to dispute with credit card which was in my favor of course. The icing on the cake is then a month later they sent an automated email asking me to leave a 5 star review here for a $5 store credit. Breaks the terms of service of this site!

November 15, 2023
Unprompted review
Players Choice Videogames logo

Reply from Players Choice Videogames

Sorry for the issues. We did not receive a Chargeback from anyone for an OEM Charger. Please send it back if you would like a Refund. Thanks David

Rated 4 out of 5 stars

Pretty good

It was a good experience for me the shipping took a little while but I got the package and I’m satisfied with it the game works perfectly.

April 13, 2024
Rated 1 out of 5 stars

bad service they don't send the order

They offer shipping to Mexico on their page but they don't and the refund is slow and they never notified me until I asked what was happening with my order.

April 9, 2024
Players Choice Videogames logo

Reply from Players Choice Videogames

Sorry we cannot ship Items like a Playstation 5 to Mexico. They will get stolen by your Postal service. We issued you a Refund. Thanks

Rated 5 out of 5 stars

Good Customer Service

After submitting my order, I looked over the confirmation email and realized my apartment number was missing. I emailed customer service about the issue and was updated almost immediately that they were able to make the adjustment. The case my game came in was not the original, but the game itself was exactly what I ordered and plays well with no glitches. And honestly for a 20+ year old game, it’s in great shape. Overall, I had a good experience with this company and would likely purchase from them again.

April 3, 2024
Rated 5 out of 5 stars

Would recommend

I wrote a review on Google, but I'll repeat it here.... I was concerned when I ordered. I had never heard of Players Choice.. it was a fairly expensive Zelda game, and the price was the best I'd found. I decided to take the chance and order, and I am so glad that I did. I was nervous about not receiving a tracking number right away and inquired about it, but the tracking number was sent to me, package was so carefully wrapped and game was in great condition. So far no problems with playback. If I need anything else that's hard to find, I will definitely return to Players Choice.

April 2, 2024
Rated 5 out of 5 stars

Excellent

I bought PS2, Wii, and GBA systems and they are working, even though there old systems but it’s works like a brand new thank you so much! 😊

March 22, 2024
Rated 5 out of 5 stars

Good prices, Great products

Games came on time, and came even better than expected not only did i pay retail price for the game but also they sent a sealed game and case and it worked perfectly. cannot recommend enough!

January 15, 2024
Unprompted review

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