Plectrumb Ltd Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plectrumb responded quickly when our hot water failed. They diagnosed the fault, replaced the pump, valve and PCB unit for a fair price. We use them for our annual boiler service and for fault fixing... See more

Rated 5 out of 5 stars

Speaking as an Architect of 50 years experience in both commercial & private sector Plectrumb are the best central htg / boiler company we've used in Devon over last 10 years Really know their st... See more

Rated 5 out of 5 stars

Great local company. They responded quickly when my mother’s heating failed and were able to come out promptly. Matt diagnosed and fixed the issue on the first visit, something a previous compa... See more

Rated 5 out of 5 stars

Our boiler broke down a couple of nights ago and it was a cold evening. Contacted Plectrumb right away and someone was here by 10 the next morning. The guy, who was very helpful and polite, found th... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Plectrumb we offer a complete Plumbing, Heating, Gas, Electrical and Renewable energy service, including installations, alterations, repairs and refits. We pride ourselves as a local company offering competitive prices with professional services. We are a fully insured (£5,000,000 public liability and £250,000 professional indemnity) highly qualified and friendly company who are proud to be on both the Electrical and Gas safety registers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Top class bathroom, beautifully installed at a competitive price

Plectrumb fitted two bathrooms for us. Nick, gave close attention to our ideas and helped us to choose the fittings.
The standard of the work was top rank and the end result is first class, absolutely beautiful. Even when we changed our minds about the layout of a vanity unit, sink and a towel rail, Nick's patience never wavered and his imagination and expertise overcame any issues I had created by changing the original plan.
Plectrumb also employed a first class tiler for both rooms and he also did a perfect job, also an electrician for the light fittings and again, excellent work.
The price for the job was competitive and fair and represented excellent value for money. They kept the disruption and mess to a minimum, vacuuming as they went along and are amongst the cleanest contractors we have ever used.
I have absolutely no hesitation in recommending Plectrumb and would definitely be happy to use them again.

July 5, 2019
Unprompted review
Rated 5 out of 5 stars

We could smell burning in our bathroom…Plectrumb sorted it

We could smell burning in our bathroom and, after a process of elimination, thought it was the shower power switch. I contacted Plectrumb which was recommended by family members.

Matt got in touch very quickly and said he could visit the next afternoon, advising us not to use the shower. He and a colleague arrived promptly, fixed the problem and then conducted a number of safety checks to ensure there was no underlying cause.

Both were very polite, tidy and helpful and explained the problem and what they had done to fix it. I received an invoice which represented good value for money plus an electrical certificate for the work. I would recommend Plectrumb, they provide an excellent service.

July 4, 2019
Unprompted review
Rated 5 out of 5 stars

Top workmanship

The guys arrived on time, worked hard and cleaned up afterwards. Friendly and knowledgeable service. Top workmanship

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Under Floor Heating Installation

The team installed an under floor heating system I had purchased. Great communication and service from the start. I had a deadline and they managed to make room in their schedule. The wiring diagram I provided was not 100% but they got on the phone to my UFH system supplier and worked it all out. Top job guys - Will use you again!

June 4, 2019
Unprompted review
Rated 5 out of 5 stars

Plectrum are a great company,very…

Plectrum are a great company,very qualified in their work,which they carry out to a very high standard.They are prompt,reliable,and efficient,and I have no reservations about recommending them to anyone.

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service we had a new boiler…

Excellent service we had a new boiler fitted and the day after our co alarm went off so got the gas capped. Our insurance company could not get out to us for 24 hours but we messeged Nick and he came out first thing in the morning so we were not late for work to un cap and check everything, all was ok turned out to be a faulty alarm but he went above and beyond this time could not recommend enough.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly, good value and quick!

Found plectrumb through the bosch find a fitter website. Nick replied to my enquiry within hours and could fit us in for a quote the next day! We had other quotations booked and nick did not pressure us at all, and we went back to him after being significantly better value than anyone else and able to carry out the work quickly. New boilers fitted and system all explained and very happy with the work!
Will be using plectrumb from now on for our servicing! Definitely recommend.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Nothing too much trouble

Nick has always been helpful and nothing has been too much trouble.. No problems when the boiler was installed even though we were abroad and we had to communicate by text. On our return Nick returned to fully explain the running of boiler to us. It is also very useful that Nick always emails us to let us know when a service is due.

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great job.

Needed a new combi boiler. Contacted Plectrumb Ltd. Best decision ever. From receiving their quote to installation was just 5 days. Guys arrived on time, worked really well, explained everything and were very pleasant and approachable. I have no hesitation in recommending such a great duo to anyone in need of their services. Will certainly call on them again.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding. Highly recommended!

The electrical work carried out at our property by Plectrumb involved absolutely no stress to our domestic environment. Matt and Ash worked to the highest professional standards of workmanship, expertise, dedication and reliability. There were difficulties with the old building which could only be found as progress was made; these were successfully resolved after taking full consideration of all the circumstances. Exemplary service; we have been blessed!

October 31, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service from Plectrumb

Plectrumb were excellent with communications and in arranging the visit to do an annual boiler service and system check. The team were on time, clean tidy and very thorough. They delivered exactly as quoted at a very keen price. We are happy to recommend them and have already booked them for next year's service.

October 17, 2018
Unprompted review
Rated 5 out of 5 stars

Whole system replacement/upgrade…

We engaged Plectrumb to convert/replace our existing heating and hot water system with a pressurised system. A large job that took a week to install. We found Plectrumb's quotation to be professional and the most reasonable of the four quotations received for the job. Nick had an immediate grasp on what had to be done (and what didn't), and politely answered in full, my list of emailed questions and requested assurances on aspects of the work. Work was commenced on the day agreed, was done quickly and efficiently, with as little mess and disruption as possible. Matt (Plectrumb) took care of all the electrics work. Would highly recommend them.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company and work

We used both Nick (plumbing for new replacement boiler) and Matt (electrics upgrade) separately in the last 3 months. Gave us sensible advice initially. Their work was excellent on each visit. Took great care around the house with all work done to a high standard. Would thoroughly recommend.

June 1, 2018
Unprompted review

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