The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different... See more
Company replied
Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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Product is exactly as advertised
Product is exactly as advertised, works great for me.I would like to be able to order a large of amount vice the small tube.
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience! We’re glad to hear the Plexaderm is working well for you. We also appreciate your feedback about larger size options, we’ll be sure to pass your suggestion along to our team. If you have any other ideas or questions, we’re always here to help!
still waiting to receive product,..
still waiting to receive product,..
November 1, 2025
Unprompted review
Reply from Plexaderm®
Thanks for this feedback. We'll be happy to look into this for you. Please give us a call at 1-800-681-0366. We look forward to hearing from you!
Plexaderm is a LIFESAVER!!
Plexaderm is a LIFESAVER! After years of getting injectables, budgetary constraints led me to first order Plexaderm....WOW, was that a good decision. Everything you see and read about Plexaderm is 100% accurate.....it's a fast, cost-effective way to "erase the years". Hats off to Sheer Science for a great product!
November 21, 2025
Unprompted review
Reply from Plexaderm®
We’re incredibly grateful for your glowing review! It’s wonderful to hear that the Plexaderm has offered you a cost-effective alternative to injectables and that the results lived up to your expectations. Your confidence in the Plexaderm and your kind recognition of the brand truly mean a lot. Thank you for sharing your story!
Dependable product
This is the only product that reduces my puffiness under my eyes. It is a great and dependable product.
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re so pleased to hear that you can depend on Plexaderm for reducing puffiness. Knowing it consistently delivers results for you is exactly what we strive for. We appreciate you taking the time to share your experience!
It really works
I love this product. I could not believe it the first time I used it, it actually worked. Had tried other products before and they did not work or turned bright white. I used it almost every day. I feel 10 years younger after using it. I would highly recommend it. I have two other friends I told about it and now they used it also.
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you for such an enthusiastic review! We’re thrilled that you noticed results right away and that the Plexaderm has become part of your daily routine. Hearing that you feel younger and have even recommended it to friends is the highest compliment. We truly appreciate your support and are so glad it works well for you.
It is a Winner !
I have found the claims and the Ads to be very accurate. As a repeat customer, I remain very happy with the results and the affordability of the product! I use it under my eyes and occasionally on my forehead as well. the results last for hours and if I do multiple days in a row , it takes less product because the forehead creases tend to not be as pronounced. I have been using it for a few years now.
October 1, 2025
Unprompted review
Reply from Plexaderm®
We’re delighted to hear that the Plexaderm continues to meet your expectations and that you’ve had consistently positive results over the years. Your long term trust and repeat purchases mean so much. It’s great to know that you’re experiencing lasting improvements, especially with forehead creases. Thank you for your kind words and loyalty!
Too old for the product.
I like that it gets rid of the under my eyes bags.
Regarding the rest of my wrinkles, and I do have many, it seems that I am too old for this and it helps some with a few but not around my mouth and other areas. I continue using it because it helps a little and gets rid of the bags under my eyes. It probably works great for younger ladies. I am 87 yers old.
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for sharing your experience. We’re truly glad to hear the Plexaderm is helping with under-eye bags, and we appreciate your honesty about the areas where it’s less effective for you. The application process is key, and everyone’s skin responds differently. We're here to help should you have any questions or application assistance at 1-800-681-0366. Your continued use means a lot to us. At 87, your feedback is especially valuable, and we’re happy it still provides benefits that make a difference in your routine.
I couldn't give it five stars because…
I couldn't give it five stars because it leaves white residue around your eyes
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you for taking the time to share your experience with us. We’re sorry to hear you noticed some white residue around the eyes.
To minimize residue, we recommend applying a very thin, even layer and gently spreading it out so it dries smoothly. Using too much can sometimes cause visible residue once it sets. It’s important to avoid facial movement while the Plexaderm sets, at least 10
Minutes.
We appreciate your feedback and are always here to help if you have more questions or need application tips, please give us a call at 1-800-681-0366. Thank you again for giving the Plexaderm a try!
Suggestion
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different items to try to see if you wanted to purchase those in the future - perhaps smaller sample sizes as a little treat for your loyal customers. I own a business and it makes all the difference in the world to customers !
November 21, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for being a loyal customer and for sharing this thoughtful suggestion with us! We truly appreciate your continued support since the Plexaderm first launched.
We love hearing ideas like yours, offering a small treat or sample pack is a wonderful way to let customers try new items, and your feedback will absolutely be shared with our team. As a fellow business owner, your perspective means a lot, and we’re grateful you took the time to let us know what would make your experience even better. Thank you again for being part of our community!
Absolutely does not work
Absolutely does not work. Do not waste a dime on Plexaderm. Complete junk.
September 19, 2025
Unprompted review
Reply from Plexaderm®
We’re very sorry to hear that Plexaderm didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t deliver the results you were hoping for. Your feedback is important to us, and we’d like the opportunity to learn more and see how we can help. Every purchase is backed with a 30-day money back guarantee. Please give us a call at 1-800-681-0366 should you have any questions or need assistance. We’re here to help!
Im just an older guy and sometimes I…Champion Puffy Eyes
Im just an older guy and sometimes I just dont want to look beat up. I started with plexaderm and yes tried others thinking theirs something better. Plexaderm wins hands down, first place, im old school hate asking ok 3 months later my order. Plexaderm Rep tell me that's why im here 2 mins later Fixed she took care of it, im happy and so will you. Champion rid puffy eyes.
November 1, 2024
Unprompted review
Reply from Plexaderm®
Thank you so much for sharing your experience! We’re thrilled to hear Plexaderm has made such a difference for you. It’s wonderful to know you’re happy with the results and our service. We truly appreciate your loyalty and old school honesty, you’re the kind of customer who makes what we do worthwhile!
Plexaderm was the worst!
Plexaderm was the worst!! I paid $40 for it. I put it on without any make up as advertised. After 30 minutes, it started peeling and flaking. It was horrible! I returned it and got a full refund. Will never use it again.
October 13, 2025
Unprompted review
Reply from Plexaderm®
We’re truly sorry to hear about your experience with Plexaderm. That’s definitely not the result we want our customers to have. While it works well for many, we understand that every skin type reacts differently. It sounds like you may have applied too much product. The application process is key, very little goes a long way. It's important to apply a very thin even layer and allow it to set for up to 10 mins with minimal facial movement. We appreciate you trying it and are glad to hear you were able to get a full refund. Your feedback is valuable and helps us improve. Thank you for sharing it.
The product is great,I've been a…
The product is great,I've been a customer for years. But I have never received a discount as a loyal customer. Sometimes you have to give in order to keep receiving.
October 16, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your continued support and for being a loyal customer over the years, we truly appreciate it! While we don’t offer automatic discounts based on loyalty at this time, we do encourage you to sign up for our latest deals and promotions by following this link https://plexaderm.attn.tv/p/iqJ/landing-page. This is the best way to stay updated on special offers and save money on future purchases. We hope this helps, and we look forward to continuing to serve you!
Cheater
Cheater! The buy 2 get 1 free, one of the tube has very little content. You have to squeeze the tube almost all the way up for it to come out and it’s almost empty. This is the 2nd time it happened. They made the plastic tube heavy plastic so you can’t tell that it’s almost empty. What a ripoff!😱😬
October 16, 2025
Unprompted review
Reply from Plexaderm®
Thanks for this feedback. We're sorry to hear about this. Please reach out to our customer experience team at 1-800-681-0366. We're happy to help!
It really works like advertised!
I don't go out without using this product. It actually does what it says it does.
January 27, 2025
Unprompted review
Reply from Plexaderm®
That’s amazing to hear, thank you! We’re honored that Plexaderm is part of your daily routine and giving you the confidence to step out looking and feeling your best. We truly appreciate your support!
This stuff really works
This stuff really works. Sometimes too well. I only use it for my bags. If you get just the slightest too much, it makes the bags crinkle kind of weird but you can take a piece of damp toilet paper and smooth it out. However, it comes tinted and since I don’t wear foundation, it makes it look like a spray tan just for my bags. Makes me feel like a raccoon. I don’t like it and fear it’s pretty obvious. Wish it came untinted!
October 12, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback, we’re glad to hear Plexaderm is working well for your under-eye bags! The product is actually designed to dry clear when applied correctly, so you shouldn’t experience any tinting. It sounds like a small adjustment in the application process could make a big difference. We’d love to help! Please give us a call so we can guide you through the best way to apply it for optimal, natural-looking results at 1-800-681-0366, we're happy to help!
I have used plexaderm for years!
I have used plexaderm for years!
I use it because it works!! I love it!
I also use the your retinal (c) and your hyaluronic hydrating moisturizer, both are excellent products!
October 10, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for being a loyal Plexaderm customer! We’re thrilled to hear that not only has Plexaderm worked so well for you, but that you’re also loving our other products. Your continued support means the world to us!
Reply from Plexaderm®
Thanks for taking the time to leave review. We're thrilled to hear Plexaderm is working for you! Thanks for being part of our community!
I’ve been using the Rapid reduction…
I’ve been using the Rapid reduction serum for a while now. It does work but it also has a flaw when you sweat. It cracks and looks terrible. I found if you mix it with equal amount of eye cream stops the cracking somewhat.
October 6, 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review. We're happy to hear you've been using Plexaderm for a while now and that's it's been working for you! Sweating can diminish the product's effectiveness, however, you may always reapply when needed. We appreciate your feedback regarding mixing equal parts of eye cream and Plexaderm and that you've found this to be effective. If you need any assistance or have any questions regarding application, please reach out to our customer experience team at 1-800-681-0366, we're happy to help!
Happy Customer
I have been very pleased with Plexaderm. I have been using for a couple of years now and will continue using this product.
October 3, 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review. We're glad to hear you're very pleased with the Plexaderm and that you've been using it for a couple of years. Your loyalty means so much to us and we are so grateful to have you as part of the community! We look forward to serving you for years to come!
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