The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different... See more
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Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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Didn't live up to expectations
I honestly thought that the serum was going to do a lot more than what it actually did. It's okay but I won't be buying again.
July 18, 2025
Unprompted review
Reply from Plexaderm®
Thanks for giving Plexaderm a try and for sharing your honest feedback. We’re sorry to hear it didn’t meet your expectations. Everyone’s skin responds differently, and we understand that not every product works the same for every person. We truly appreciate your input it will help us improve and better serve our customers in the future. Please give us a call at 1-800-681-0366 should you have any questions. We're happy to help!
The renewal process is fast and easy
The renewal process is fast and easy; the product arrives quickly; the product is easy to apply; the product is excellent at removing puffy areas under the eyes.
July 10, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re thrilled to hear that the renewal process was smooth and that the Plexaderm arrived quickly. It’s great to know you’re finding it easy to apply and effective at reducing puffiness under the eyes. We truly appreciate your support and look forward to continuing to serve you!
The product works
The product works! I use it under my eyes to diminish bags & puffiness. I have been using it for almost 5 years.
July 1, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and continued support over the past five years! We’re thrilled to hear that our product has helped with under-eye bags and puffiness. Your loyalty means the world to us, and we’re so glad it’s become a trusted part of your routine.
June 17, 2025I first ordered the pods which started…
I first ordered the pods which started me off with product. I realized that once you open the pods it would dry out b/c you couldn't fasten it tightly $14.95. So, I ordered the tubes which was a higher price (didn't care). The first time I applied the product, it scared me b/c things were happening to my under eye and when I looked in the mirror the pocket books (bags) were gone. I felt so good and looked younger w/o bags, I ordered more and will continue to order. I'm 81 sharp/active/delicious (lol). I am so excited about the product and it blends in will with skin color (A/A). Thank You Very Much....
June 17, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your incredible review! We’re thrilled to hear that you’ve had such a positive experience with the Plexaderm and even more excited that it made such a noticeable difference for you. Your story (and humor!) truly made our day especially hearing how it helped you feel confident, youthful, and fabulous.
We’re glad the tubes worked better for you after the pods, and we appreciate your continued support. You sound like a vibrant, inspiring person, and we’re honored to be a part of your routine. Thank you for being such a valued customer!
This stuff is junk
This stuff is junk. All it does is distort your skin, like leaving a thin layer of fake skin over your skin but it looks weird, not better. Feels horrible like you can't move your face and can't wear any makeup over it. It does not miraculously fix your under eye problems to the point where you don't need make up. It's gross, do not buy!
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience. We’re truly sorry to hear the Plexaderm didn’t meet your expectations. Our goal is to create products that help our customers feel confident and comfortable, and we regret that this wasn’t the case for you. We appreciate your honest feedback, as it helps us improve. If you’d like to share more details or if there’s anything we can do to make this right, please reach out to our customer experience team at 1-800-681-0366. We’re here to help.
I love Plexiderm
I love Plexiderm. It is pricy so I look forward to when its on sale! It does a great job😍
July 15, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re thrilled to hear that you love the Plexaderm and find it does a great job. We understand that pricing can be a consideration, so we’re glad you’re keeping an eye out for sales. Be sure to sign up for our emails or follow us on social media to catch the latest deals. We truly appreciate your support!
Won’t leave the house without it!!!
I have been using plexaderm for approximately 8 years and won’t leave the house without it. I’ve the typical Italian bags under my eyes and they disappear wonderfully with my plexaderm !!! When I start to get low, I get nervous and reorder immediately!!!
July 15, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your loyalty and for being a part of our community for the past 8 years! We’re thrilled to hear that Plexaderm has made such a difference for you, especially helping with under-eye bags. It’s always wonderful to hear how essential Plexaderm becomes in your daily routine. We’ll be here whenever you need a restock (no need to get nervous 😄). Thanks again for your continued support!
Retired Senior
I’m a retired senior and I can live with many of my wrinkles and creases of aging. The one thing that has always made me uncomfortable is the puffy bags under my eyes. I had pondered surgery until I tried Plexaderm. This was a game changer for me. It totally works. You can feel a coating of the product that feels a little odd until you get used to it. It has boosted my confidence eliminating my distain for the bags under my eyes. It’s worth every penny 💯
May 12, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for sharing your experience! We’re truly honored to hear that the Plexaderm has made such a meaningful difference for you. It’s wonderful that it’s helped boost your confidence and provided a non-surgical solution that works for you. We appreciate your honesty about the texture and are glad it’s something you’ve adjusted to. However, this might be happening due to applying too much to that general area. Try applying a smaller size application, be sure to spread the serum out thin and evenly and allow up to a full 10 mintues to dry. Hope this helps! Your kind words mean the world to us and we’re so happy to be part of your skincare journey!
AMAZING product ⭐️⭐️⭐️⭐️⭐️
I am so amazed with Plexiderm.
I am a long time user of Bionix for puffiness and dark under eye circles. I pay $100-$200 on ebay to find it.
Plexiderm works quickly and lasts most of the day and the price print is great. There is no product waste with the packaging (compared to the other product I used which had dried product on the tip every time used).
I am so so happy to find to find this Plexiderm rapid reduction serum. Thank you!!
May 15, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and for taking the time to share your experience! We’re glad to hear that the Plexaderm Rapid Reduction Serum is working so well for you and that you’ve found it to be both effective and easy to use. It means a lot to us to know that it compares favorably to products you’ve used in the past. Especially at a better value. We’re so happy to have you as part of our community and truly appreciate your continued support.
I'm so impressed with their products
I'm so impressed with their products. I feel comfortable and would purchase their product again!
June 3, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re thrilled to hear that you’re impressed with our products and feel comfortable using them. Knowing you’d purchase again means the world to us. We look forward to serving you again soon!
Not as good as shown on TV
I did notice a little difference in the my under eye but not as well as shown on TV and my puffiness is not as bad as the ones shown. It was hard to figure out the right amount to use. When I used little there was no change and when I use more it left my under eye looking dry and cakey. The plexaderm doesn't work if I apply my non greasy moisturizing serum, even after waiting 10 minutes as the direction indicates. I really wished it did work as seen on tv.
May 29, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We truly appreciate you giving Plexaderm a try. We’re sorry to hear it didn’t meet your expectations as seen on TV. Results can vary depending on skin type and application, and it sounds like you’re doing your best to make it work. We’d love to help you find the right technique and amount for optimal results. Please feel free to reach out to our customer care team at 1-800-681-0366. We’re here to support you and ensure you get the most out of your purchase.
Excellent product does what is said it…
Excellent product does what is said it will do to help with under eye bags and wrinkles
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re thrilled to hear that Plexaderm is working well for your under-eye bags and wrinkles. It’s always great to know when our customers see real results.
Plexaderm is everything it is…
Plexaderm is everything it is advertised to be. I have problems with undereye bags and tried numerous products that were unsuccessful. Plexaderm applies easily and invisibly. My results show within 5 minutes of application.
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re so happy to hear that Plexaderm delivered the results you were looking for, especially after trying so many others. It’s wonderful to know it works quickly and seamlessly for you. We truly appreciate you taking the time to share your experience!
This stuff is amazing
I have been using this incredible product for close to 10 years now and it has kept me looking great each and every time I use it.
I can’t say enough good things about this product and I am so grateful it is available. I’m also extremely pleased with the new tube.
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your continued loyalty over the past 10 years! We’re truly honored to be a part of your skincare routine and so happy to hear that Plexaderm continues to deliver the results you love. It’s also great to know you’re enjoying the new tube design! Your kind words and support mean everything to us.
Magic!
Plexaderm is a life saver when you do not get your beauty rest. A little bit goes a long way to reduce those bags under the eyes. I also use it on my marionette lines. I always have 2 extra tubes (1 as a back up and 1 to share)! Great product
July 7, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful review! We’re thrilled to hear that the Plexaderm has become a staple in your routine and helps you feel refreshed and confident, even on those less than restful days. We love that you keep extra on hand and are generous enough to share! Your support means the world to us.
Some Good Some Bad
From my last order, the first tube I opened seemed to be only partially full; I used as I normally do, but the tube emptied much faster. I also notice “Racoon eyes” because my skin is very light and the color of the plexiderm is a medium flesh color. I was wondering if different shades are available.
When I get the cream applied correctly, it works very well.
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience with us. We’re sorry to hear that the first tube seemed only partially full and that you noticed some discoloration on your skin. To clarify, our serum has a natural pink tint in the tube but dries completely clear when applied, so it should be transparent on the skin when used with the recommended amount.
Regarding the “racoon eyes” effect, this can sometimes happen if the Plexaderm is applied too heavily or unevenly. We’d love to learn more about your experience and help ensure you get the best results. Please feel free to give us a call at 1-800-681-0366 so we can assist you further. Thank you again for your valuable feedback!
IT WORKS!!!!
I've been using this product for a few years now, and it is GREAT!!!! It works EXACTLY the way it's advertised to work. I absolutely love it and definitely would tell friends and family to try it, they won't be disappointed!!
July 13, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your review! We’re glad to hear that Plexaderm has been working perfectly for you over the years. Your recommendation means the world to us, and we truly appreciate you spreading the word to your friends and family. Thanks for being part of the Plexaderm community!
I like this product
I like this product, but it is slightly overpriced for my budget now. In the past, I could use a $10.coupoon shown online for a discount, and now it does not seem to be offered. COUld you offer it again to me, so I may re-order once again. I Would appreciate your help. BY the time I pay tax & shipping it is a bit h igh for me , at my old agge of 82! Thank you.
Sincerely, Priscilla Crift
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and for being a loyal customer. We truly appreciate your support over the years. We understand that pricing can be a concern. While we can’t guarantee the return of specific past promotions, we’d love to help where we can. Please reach out to our customer experience team directly at 1-800-681-0366 and we’ll see if there’s a current offer we can extend to you. Thank you again, and we’re honored to have you as part of our community.
The product works well
The product works well. Use it sparingly, though! (It’s a bit expensive.)
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re glad to hear the product is working well for you. We understand your concern about the price. To get the best deals, please consider signing up for our deals by following the link below. This is the best way to save money. Hope this helps! We value your continued support and look forward to serving you for years to come.
https://plexaderm.attn.tv/p/iqJ/landing-page
This is the 4th time that plexiderm has…
This is the 4th time that plexiderm has changed the type of bottle that your product comes in. I have tried to get the small tubes that I'm so used to, but you only now provide the long tube which I find difficult to use. I wish that your company would provide options for the type of dispenser that the customers prefer.
July 14, 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback. We truly appreciate you taking the time to share your experience. We’re sorry to hear that the new packaging hasn’t been as convenient for you. Your comfort and satisfaction are incredibly important to us, and we understand how changes like this can be frustrating.
We want you to know that while the single 10mL tube is our newest applicator, we do offer other packaging options that might better suit your preferences. Please feel free to reach out to our customer support team at 1-800-681-0366. We’d be happy to help you find the applicator that works best for you.
Thanks again for being a valued customer. We’re always listening and constantly working to improve based on feedback like yours.
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