Plumbers Mate Reviews 23

I needed to get a smaller ball float for the toilet as the large one caught on the side of the tank. My local shop tried to upsell me a more expensive system so I looked at Plumbers Mate. Website easy to navigate, great price and they had exactly what I needed, arrived in 2 days as promised, really impressed, will definitely use again

We were recommended to use Plumbersmate UK Ltd by our bathroom fitter, Simon Munn, and from start to finish the service was superb.

As owners of a Victorian townhouse with many original features, it was important for us to create a bathroom that stayed true to the character of the property while still feeling modern and stylish. We worked with Bruce, who clearly has extensive knowledge of the product range. He guided us through the design process and helped us choose fittings and tiles that complemented the overall look perfectly.

The quality of the fittings is first class, and the finished bathroom looks absolutely perfect in situ. Any queries we had were dealt with promptly, and the speed of service was excellent — there were no delays in receiving the items we needed.

We particularly appreciated being able to borrow tiles and samples so we could match them with paint colours and window fittings at home, which made decision-making much easier.

All in all, an excellent service from a local business with friendly, knowledgeable, and efficient staff. We would highly recommend Plumbersmate UK Ltd to anyone looking to upgrade their bathroom.

The right parts at the right price and great service - thank you for a job well done.

Buy with confidence. I had a number of questions which I asked over a few emails. Despite Plumbers Mate knowing the value of the order ( Less than £40 ) the advice and help I received has proved to be accurate and honest. The products supplied were of high quality and good value. Delivery to Plymouth was less than 48 hours. Would I use Plumbers Mate again, definitely.

Ordered a part for an old tap ( tap dated back to1998) order process easy, arrived within days, fits the tap like a glove , very happy !

Good friendly staff. Had the parts i needed at a fair price and speedy delivery. Thank you

We needed some large plumbing fittings (54mm) to be delivered for a tight deadline.
Plumbers Mate had everything that we needed in stock, at sensible prices.
We opted for next day delivery at a small additional cost. Twenty four hours later we revived the parts in good time for the job. Thanks to everyone.

For a relatively small business Pumbers Mate’s catalogue is both extensive and historic. I needed some parts for a fairly obscure cistern that was fitted into my bathroom circa 1980s. It was no problem.

I needed a particular on/off shower valve for a concealed unit that the merchant from whom I bought could not supply; nor could the rep from Scudo. They sent various replacements but none of them fitted. I phone Plumbers Mate, spoke to a wonderful woman who went to the shelves and found the valve that I wanted. She urged me to buy it online there and then while she prepared it for posting out. I received it two days later, it is a perfect like-for-like replacement and was about a third cheaper than another supplier who couldn't supply until the end of March (it is currently mid-January). One can only comment on one's own experience; my experience with them is absolutely first class!

I asked Plumbers Mate to recommend a plumber to replace bathroom taps and they recommended a very competent self employed plumber. We needed spare parts for the existing taps but the manufacturer no longer stocked these particular parts. Plumbers Mate were very helpful and liaised with the plumber to find a good solution. Thank you Plumbers Mate.

Quickly correctly identified the part I needed and kept me informed by email throughout the order and delivery process.

I can't thank you enough for helping me source the parts for a challenging bath waste and overflow. No other suppliers had been able to help. Thicker than usual bath and long overflow meant off the shelf kits were no good. You took the time to measure the McAlpine components and sent me the fittings which fitted perfectly and made it a straightforward job.
Good price and prompt delivery too.

Parts as described and the order was handled quickly. I ordered on Friday afternoon and they were here on Monday morning.

Lovely company to deal with. Looking for Sunvic sunpro2000 timer to replace the Select 207XL which is now obsolete. Friendly customer service team, straightforward ordering over phone, thumbs up

Have struggled for over a year with sewage smells from the downstairs wet room. After many conversations with other professionals realised I was missing the insert to the shower tray drain. However, did not know the make etc of the lateral shower drain. Plumbers-mate was at the top of my google search so I phoned them for advice. Telephone service excellent and, after speaking to their helpful service person, emailed photos with detailed measurements of drain. They replied VERY quickly, within minutes, and the drain insert was identified. I ordered that same day and took delivery 2 days later. Insert fitted correctly - cannot fault the knowledge of the service person Keith who I was corresponding with. I am so grateful to now be free of awful sewage smells. Excellent service from Plumbers-mate and big thanks to Keith for sorting my problem out so efficiently!

Excellent service, ordered a small bathroom part Friday afternoon paid standard delivery and it arrived Saturday morning. Part was also at the best price I could see online, I was kept informed every step of the process, cannot fault their service.

It’s ok but very very expensive compared to other plumbing outlets, people may think they are good staff members but not all staff have the know all . I agree that some of the staff do have the attitude that they know it all but they certainly don’t .

Excellent service, plenty of stock and good prices. I will use them again. 👍

Excellent services very fast delivery. Excellent communication through out the transaction fantastic to use